Apollo Tyres — Not replaced under warranty tyre and bad behaviour of manager sahil saxena jaipur

I purchased 4 radial tyres before 1year 3 month for my Ciaz car after using other company tyre for 5 years . I was in search of best quality tyres and trusted your tyre unfortunately with in 15 months 2 tyres got defected . I send my tyre to jaipur office through dealer but i was shocked to know that it was rejected. While driving to home in jaipur city my cars 2 tyres got damage but your quality inspection team is not serious about proper check of damage. I urge to provide me replacement of my tyres as keeping your good faith in customer mind. As per report only 25% tyre is wear, so its understandable that i just use it with utmost care.
Hoping a positive sponsor asap.
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Apollo Tyres customer support has been notified about the posted complaint.
Jan 12, 2022
Updated by Sudhir singh mahala
receipt no. 195/55 R16 87H ALNAC 4G TL -D (MA1) vide receipt no. [protected] Dated 10/01/2022 - Apollo Tyres
Verified Support
Jan 14, 2022
Apollo Tyres Customer Care's response
Dear Sir,
We regret the inconvenience caused. Kindly provide your contact number so that we can connect with you at earliest possible.
You can also mail us on [protected]@apollotyres.com
You can also call us on[protected]
Thanks
Apollo Direct
Apollo Tyres
Jan 15, 2022
Updated by Sudhir singh mahala
[protected]
Above is my receipt number and all details given already to your customer care. If you really wish to help consumer .
Jan 17, 2022
Updated by Sudhir singh mahala
Do we have any positive response so i can trust your authenticity.
Jan 18, 2022
Updated by Sudhir singh mahala
Big disappointing that its no use to talk with customer care as they simply said we just coordinate with office. Trust me apollo tyres not providing any warranty which customer can trust. Fooling around customer with fancy advertising and showing like they care about customers. Never buy apollo tyres in your life. You will regret always.
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