Apollo Tyres — Poor customer service while warranty claim for newly purchased tyres

I purchased Tyres from wheelcare Tyres Jaipur through Tyremarket.com.but 1 Tyre had a air leakage issue through sides.I tried 3 times in my local tyre shops but I couldn’t solve.finally I given to Calicut based dealer mr Tinu anand.he is treated us very badly.he always saying Apollo can’t provide warranty because I bought it from online but it’s an authorized dealer from Jaipur so why he have any issue to give warranty.he added that Apollo never encourage online purchase .
So why you are publishing tyres in Flipkart and Amazon sites.if it’s he not given warranty am going to file case in consumer court.
Tyre. Amazer 4g life 165/80/14
Complaint docket number. 64773
Agent. Tinu anand calicut
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Apollo Tyres customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2021
Apollo Tyres Customer Care's response
Dear Sir,
We regret the inconvenience caused. Kindly provide your contact number so that we can connect with you at earliest possible.
You can also mail us on [protected]@apollotyres.com
You can also call us on[protected]
Thanks
Apollo Direct
Apollo Tyres
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