[Resolved]  Apollo Tyres — Puncture in the sidewall of both rear tyres

Address:Chennai, Tamil Nadu

I had just been to Bangalore and back to Chennai, after reaching Bangalore I experienced puncture in the left rear on the tread area and on the sidewall. I fixed the puncture from a puncture shop and it has until now stayed. Yesterday(04th Sep 2014) in Chennai, I drove the car to office and while leaving the office at night, found the rear right puncture. I replaced the wheel with spare and drove home. Today(05th Sep 2014) I had to visit the fiat service station for some other reason. I asked them to fix the puncture. When they took wheel, they found the puncture on the sidewall again for the rear right. The vehicle is just a year and a half and has just done 17109 kms. If the sidewalls are going to damaged like this and if it cannot be fixed or even if fixed it might not stay, since the pressure is constantly applied to the sidewalls while driving, I really am concerned about the quality of the product. In my previous car I had GoodYear tyres and had not faced any such issues for 51000 kms. This is sheer cheating and taking the customers for a ride. I would certainly demand a complete replacement of all the 4 tyres from the company for giving such a poor quality product.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Apollo Tyres customer support has been notified about the posted complaint.
Complaint comments 

Comments

The representative came. He did not accept that it was a bad quality and says its not a manufacturing defect. I believe the tyres have a warranty and they need to be replaced. How can the sidewall of a tyre be so weak? These guys give the product at such low price compared to other manufactures and then take people like us for a ride.

I have never seen a tyre damaging so early in its life span and that too in the side wall. If it was just one tyre I would agree, but both the rear tyres being damaged in just a week shows the poor quality.

We need to stand up against the car manufactures and be strict with them that we would not buy a car if it comes with apollo tyres.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Tyres
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    487
    Pending
    90
    Resolved
    143
    Apollo Tyres  Phone
    +91 12 4272 1000
    Apollo Tyres  Address
    VI Floor, Cherupushpam Building Shanmugham Road, Kochi, Kerala, India - 682031
    View all Apollo Tyres contact information