| Address: | D-104, Rustic Paradise, Chikhali, Pune, PIN:411062 |
Dear Sir/Madam,
We had purchase TATA truck, Model Number MAV48 (Signa4825) Chasis Number: MAT808013N1F17357, on 31st Julu 2022. All tyres were Apollo. We satred using vehicle commercially since 23rd Aug 2022. Vehicle Running is 18867 KM only.
Tyre failed on 2nd, 3rd and 5th Dec 2022 and one more tyre was air blast on 9th Dec. we observed same pattern in all tres air blasted. We have submitted 3 tyres ( C[protected], C[protected], C[protected]) with apollo with warrenty letter from TATA dealer. Apollo tyres have rejected our request of replacement of tyres saying there was no issue related to workmanship and Material of the tyre. They have claimed that tyres were air blast due to Casing Unwrap which is completely unreal. Now we have relaced tyrs with MRF brand on our cost. Yesterday one more apllo tyre got air blast and we under process of sumitting it to TATA and apollo.
We are not satisfied with the reply shared by Apollo tyres on the issue and need yuor help to get these all 4 tyres replaced.
Please do the needful.
Thanks and Regards,
Trupti A Somase
SWAS Transport Company
Mobile: [protected]
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