Apollo Tyres — Subject: Matter of non-replacement of tires despite warranty period

Nitin Kumar I Patel
110 Anand Nagar Society
Morabhagal, Rander, Surat
Gujarat
Dt.[protected]

Subject: Matter of non-replacement of tires despite warranty period

Complaint Location No:[protected]

I have taken 4 tyre of Apollo Company in the name of my company Malhar Enterprises for my car Honda Jazz dated October-2021. But not even 6 months have passed since the tyre burst on the car. Then showing the tire from the shop from which I bought it, asked them to send me to Apollo company and gave them the complain docket no. 3759 dt. Given on[protected].

Then from the go down of Company, Surat of Apollo Company. Called on 06-08-22 and gave them a message that your complaint has been rejected. And they told me that flat tyre is not in our warranty policy.

I have 2 cars one Honda Jazz and another Toyota Fortuner both cars have tyres of Apollo company we, customer don't know the policy in your details, we know the warranty period. A tyre burst in a running car is called the company's fault and that too in the warranty period. If you provide such service, we and our friends and relatives will never buy tires from your company in future and a negative message will be sent to your company.

So please humbly request that you reconsider and give a positive answer.

Nitin Patel
[protected]