Apollo Tyres — Tc[protected] // tyre damage // quality issue // safety issue

Address:

Jambusavari Dinne JP Nagar 8th Phase Bangalore-560076

Dear Apollo Team,

This is to inform you that I bought 4 Apollo Tyres from Advaith Hyundai JP Nagar Branch. After the usage of around[protected]km I found a small damage in 1 tyre, I intimated to Advaith Hyundai service advisor regarding the damage, he convinced me on that day saying that it may be happened while travelling different scenarios and no issues in that, and even I ignored that and felt it is ok.

Now in last week I found a big crack on another tyre, and it got punctured, immediately I contacted Advaith Hyundai and requested for replacement. They contacted Apollo dealers and did the tyre technical inspection report stating that for replacement offer/price adjustment is INR 1320.00, replacement/price adjustment is fair enough but what about customer safety??? There is high chance of tyre blast if it is having crack on it.

I used these tyres for around 8000 km in 8 months period, 2 tyres got damaged (For 01 tyre not raised complaint) means it is an apollo product quality issue more that it is issue of traveller safety…!! And extra financial burden…!! I am not ready to spend money for every 6months or in a year for replacements rather than I can go for other quality brands.

Regarding the product quality & safety I’m going to post in my social media page & YouTube channel.

I expect no further problems and replacement should be done free of cost.

Looking forward to hearing from you soon. Thank you in advance…!!!