Apollo Tyres — There is No satisfactory solution from Apollo Tyres

Address:

SHIV COLONY WARD NO-5, SOHNA, NEAR NEW BUS STAND , Gurgaon , Haryana , pin code 122103

It was a very bad experience with Apollo Tyres where I am not able claim on Brand New tyre Which is only 5 months old and ran only 3125 kilometers.
- I bought Kia Sonet 2021 car unfortunately few days back I was travelling on Gurgaon - Sohna highway with my SONET, while I was driving bon highway suddenly I heard a tyre burst sound which was very scary .After checking I realized one of the front tyre got busted, I was amazed that it happened with me on the highway which is really not acceptable from one of the branded company tyres like Apollo.As there is a small cut happened on the left top button side ( not on the tyre sidewall ).

After this incident I have contacted Apollo customer care and logged a case for tyre claim, but the response from the Apollo is very pathetic, no body asked about the situation all they did is sending technical tyre inspection report and rejecting my claim.

Here is my questions to Apollo :
1. Is Apollo tyres are that sensitive to the Highway? Can’t it bear the load on the highway?

2. If at 3100 km tyre is doing this . Than there is an issue ?

3. Can’t we take our car out on road just because we are using Apollo tyres ?

I’m writing this mail to you expecting some sort of satisfactory solution on this problem, below is the Digital inspection report index no.
DIR index no. RBU01HR[protected]HR26EM6298

Regards
Mayank
[protected]