[Resolved] Apollo Tyres — tyre bubble issue | |||
Dear apollo team, As per your assessment and inspection you have provided below probable cause, which is just based on assumption. Did you even look at the tyre before writing your report or is it just format to paste on your customers face. If you even had one look at the tyre there is not a single scratch from any side (Inner or outer) of the tyre, there is no puncher till date and was never opened before and it is as it is since i got it with my car on march 2018, these reasons you provided below are nonsence and i do not agree with it. This is clearly a manufacturing defect and you need to replace it, i know you said you test the tyre before despacting it but do you also run it for 6-7k kilometers to see if this can be a defect in future or you just assume it I am not going to to pay for this where there was no fault from my end, and i really don't have time to waste it on arguing and writing and replaying you on email. I just want you to simply replace it nothing else or i'll take strict action against the company. Probable reasons : road hazard, impact damage, pinch shock, mounting/demounting damage On bead run flat, improper repair, tread/ shoulder puncture damaging tyre from inside Misapplication, wrong tyre or rim size selection Was this information helpful? | |||
Jan 20, 2019 Complaint marked as Resolved Apollo Tyres customer support has been notified about the posted complaint. Verified Support Dec 20, 2018 Apollo Tyres Customer Care's response Dear sir, We are unable to reach you. Would request you to share your contact number and suitable time to call. Regards, Apollo tyre | |||
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