Apollo Tyres — tyre burst on highway

Address:

Apollo Tyres, Ghaziabad, Uttar Pradesh, 201010

I bought 2 apollo amazer 4g life tyres on 9/11/2016 for my santro car. On 21/07/2019, i took my car outstation and got its air pressure checked from digital air pressure machine on petrol pump. After travelling for almost 2 hours, the front right side apollo tyre burst in middle of highway. As the tyre was tubeless, so it doesnt loose its air so quickly and this tyre burst from the center point of rim and tyre top. According to apollo tyre warranty, it gives 5 year warranty for manufacturing warranty.

I registered my complaint with apollo tyres and their service person "deepak kushwaha ([protected])" visited for tyre check. But it was just a customary visit / formality as he told me this thing is not covered under manufacturing defect.

It's clearly a manufacturing defect as tyre is in very good condition and not much driven (Approx 20, 000 and its life is almost[protected]km). I have attached the report given by same person "deepak kushwaha" where he has mentioned the problem reasons and none of them is valid in my case:

1.) prolonged use in under inflated condition = i got its air pressure checked before starting for trip.
2.) excessive load rim/ valve stem leakage = rim is perfectly fine and no valve leakage is there as of now also.
3.) running after gradual air loss due to puncture / improper repair = there is no puncture in tyre and tyre is untouched as of now from date of purchase.

This can be seen from tyres pictures uploaded in report that the tyre burst from center area and its clearly a manufacturing defect. So, action must be taken against "apollo tyres" for giving such a poor quality of tyres and risking the life of whole family of customer and at the end, they are not ready to listen and making customers fool.