Apollo Tyres — Tyre complaint not resolved

dilipa339

from Pune, Maharashtra

Address:

Dilip Agarwal - 9619866795, Gurgaon

I purchased Baleno car on 1st Jan'20 and Tyre got damaged in Dec'20 and, raised to complaint to NEXA service center then they contacted Apollo Tyre for this. Apollo Tyre rejected the claim at that time and NEXA took 40% from me and given the new Tyre.

in first week of Jan'21 two Tyre got punctured and unable to repaired. I contacted NEXA and also to Apollo Customer Service care. Out of these two one is OEM fitted and second was replaced one.

Apollo care told that will replace only one Tyre of OEM and NEXA replaced Tyre can't be covered by us.

Please look into this how Tyre can be bad within 15 days and Why initially Apollo refused for replacement.

Need urgent solution on this.

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Apollo Tyres customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2021

Apollo Tyres Customer Care's response Dear Sir,
We regret the inconvenience caused. Kindly provide our mobile number so that we can connect with you at earliest possible.
You can also mail us on [protected]@apollotyres.com
You can also call us on[protected]
Thanks
Apollo Direct
Apollo Tyres