Apollo Tyres — tyre damage in running condition

Address:

Mehsana, Gujarat, 384002

Dear apollo team

Yesterday my baleno car's tyre got damage

I registered complaint against new tyre
Service engineer settled the claim on whatsapp without inspection of tyre and he denied to replace or other procedure to be followed by service engineer
After pushing him he came to nexa showroom and said the tyre rejected he made a report and handover to me

The service was not satisfactory because without seeing the problem how a service engineer made such a statement that there was not a manufacturing defects

The service engineer already declared the tyre rejected by 3.03 pm but physically he checked out the tyre near about 4:40 pm

Is this the way to provide the service by apollotyres

Plz check the screeen shots of whatsapp conversation b/t me and ur service engineer

I m also attaching the pic of tyre... The tyre run only 10800 km

While driving suddenly i heard a sound of air leakage and stop the car found tyre flat

Please help me out regarding this complaint

Regards

Rajan chauhan

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