[Resolved]  Apple India — False Commitment

I ordered a Black MAGIC Mouse on 17th Nov 2022. During the order the the arrival date was showing 19th Nov, Saturday, 2022. After placing the order and payment it showed the same arrival date, i.e., 19th Nov, Saturday, 2022. Even when I checked the tracking shipment page on 18th Nov, Friday, 2022, it showed the product arrives on 19th Nov, Saturday, 2022.
On 19th Nov, Saturday, 2022, when it past 3 o'clock, and I didn't get my order, I opened the track shipment page and it showed the order will ship on 21st Nov, Monday, 2022.
When I called the apple SUPPORT for the first time, the representative, Himanshu told me that there is no delay showing and it should be delivered by 19th Nov. And, he also share the BlueDart's number. Where, the representative told me, BlueDart doesn't work on Sat and Sun and Apple did a false commitment by committing the product arrival on 19th Nov, Saturday, 2022.

When I called apple SUPPORT for the 2nd time, a representative named Manisha received the call and after seeing the note on my last call, disconnected her call.

I called apple for the 3rd time, and another representative received the call named Abid (I believe, ad his name was not understandable). He said the same thing and instead of HELPing me he was only saying the backend team will look into this matter after 42 hours, i.e., on 21st. The I asked him t transfer the CALL TO his supervisor, whom I said, Indians know their right and also know where to complaint. If I my issues won't resolve immediately and if I won't get my product as on the promised date, I'll complaint through Consumer FORUM, he said do the ### you wanna do and disconnected the CALL ON my face. And he was a foreign employee. He didn't like an Indian told him about and Indian also know how to sue for false commitment. This is the value of an Indian and our rights.

Order No.: W[protected]
Product: Apple MAGIC Mouse - Black Multi-Touch Surface
Payment Details: Paid through card
Order Placed on: 17th Nov 2022
AWB No (from Blue Dart): [protected]
BlueDart Phone No: [protected]
Apple CARE Number:[protected]
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Nov 19, 2022
Complaint marked as Resolved 
Company didn't resolve my issue, and also hung up call on my face by saying they won't do anything.
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