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Apple India Complaints & Reviews

www.apple.com/in
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Updated: Sep 15, 2025
Complaints 1441
Resolved
104
Unresolved
1337
Bad 😕 It seems that Apple India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Apple India reviews & complaints(1441)

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G
[email protected]
Sep 15, 2025
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Apple I phone 15 pro with apple care plus

Address: bangalore
Website: www.apple.com/in

Dear All,

Please find Images attached for your reference:
1.Image of Iphone 150Pro which was given for back glass cracks in working condition.
2.Image of Iphone 15 Pro received from Apple service centre after rejecting the repair due to counterfeit.
3.Job Creation Report.
4.Job Close Report.

Firstly, you are blaming me for counterfeit, I have not given this phone to any third party...
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SUHAM DEBBARMA
Jun 18, 2025
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No proper information about my device repair status and when I will receive it back even after waiting one full month.

Submitted the device one month ago for under warranty battery repair.

Did not received my device yet after one month of waiting.
Contacted customer support multiple times. Could not even used the device properly and peacefully for a full year for manufacturing battery defect.
Case id registered
[protected]

submitted mobile on 15th may 2025....
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Benson MB
from Trivandrum, Kerala
May 2, 2025
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I Phone 13 display turned off after an update.

Dear Apple Support,

I am writing to report a serious issue with my iPhone 13 and to request an immediate resolution.

Two days ago, I updated my iPhone’s software to the latest available version. Following the update, my phone’s battery drained completely and the device turned off. After about 30 minutes, I connected it to the charger. Although I could hear incoming calls and notifications, the screen remained...
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shabbiralam9
from Mumbai, Maharashtra
Apr 22, 2025
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IPhone 16 Not Delivered Despite Full Payment

I am writing to raise a formal complaint regarding my recent iPhone 16 order placed through the Apple Online Store on 17th April 2025. Despite making full payment via my credit card at the time of purchase, I have not received the product till date, nor have I been provided with a valid explanation or resolution by your support team.
I have contacted customer care multiple times, but the responses have been vague, delayed, and lacking...
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S
[email protected]
from Pondicherry, Puducherry
Apr 12, 2025
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Manufacturing defect of iphone 14 promax display

Address: [email protected]. Registered address of APPLE INDIA PRIVATE LIMITED is 19th FLOOR, CONCORDE TOWER C, UB CITY, NO. 24, VITTAL MALLYA ROAD ,
Website: www.apple.com/in

Dear sir,
1. I bought an iphone 14 pro max 2 yrs ago on[protected]. My phone imei number is [protected], sl. No. Q9jv0t2m25.

2. I see horizontal lines on my display. We contacted apple service - i planet center in pondicherry, they accepted it as manufacturing defect and agreed to repair and replace at free of cost. They charged rs. 2500 as initial charges.

3. After two days they refused to replace...
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D
DineshGhodke
from Badlapur, Maharashtra
Apr 3, 2025
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Apple Pencil Case ID-20000097262693

Address: Bangalore karnataka

Apple Pencil (connectivity's problem with IPad) and Dubai shop’s bill Tax invoice already submitted to Unicorn service centre Kalyan, Maharashtra and Apple support system via Email sent on 18th march before due date of warranty 26th march and continuously taking follow up with Apple support and Service centre.But Case managers Muskan-Fatima-Isha had been given the 100% assured and promised that they would be repair or replace the pencil...
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T
thisisaman408
from Delhi, Delhi
Jan 4, 2025
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Formal Complaint Regarding Unauthorized Siri Recordings and Data Sharing

I am writing to express my deep concern regarding recent reports that Siri has been inadvertently recording user conversations and that these recordings may have been shared with third parties without user consent.
PEOPLE

As a dedicated user of Apple's products, particularly my Mac, I frequently utilize Siri for various tasks. My Mac contains a substantial amount of personal data, and I rely on it for both online and...
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C
charles rodrigues
from Mumbai, Maharashtra
Dec 28, 2024
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nfc payments & apple fitness plus

I have an iphone 16pro and apple watch ultra and subscribed to the apple one service, it is not providing the fitness plus service in india and not allowing to share purchased apps within the family with the apple one service. Also both the iphone and apple watch supports nfc paymets but we are unable to use this service in India, They advertise these services and the device is able to use it, we are paying a big money for these devices but...
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SUDHIR GURTOO
from New Delhi, Delhi
Dec 7, 2024
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Unprofessional ASP and Customer care

Wonder if there is an escalation method to Apple HQ. My experience has been terrible at ASP Service provider. I recently went twice and have deposited my iphone 16 pro. ASP prepared erroneous reports. Wasted my first one hour, while this senior citizen was standing at his counter, and he sat. After 90 minutes standing, my Iph16 pro got accepted. Prior to this, I had shown my phone to same ASP. He already had tested in my first visit. Since...
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Payal vanraj rajgor
Nov 11, 2024
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13 pro max display screen went white after recent update from Apple

I am writing to express my deep dissatisfaction and frustration with a recent issue that has occurred on my Apple device following the latest software update. I have been a loyal Apple customer for many years, and I have always trusted the quality and performance of your products. However, after installing the most recent iOS update (IOS 17]) I have encountered severe display problems with my phone that have rendered it almost unusable.br...
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R
Ravi_OMR
from Chennai, Tamil Nadu
Nov 8, 2024
Nov 1, 2024
This thread was updated on Nov 1, 2024
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Apple watch series 6

Subject: Urgent: Update Required on Apple Watch Replacement

Good morning.

I handed over my fully functional Apple Watch to your service center on 16/10 due to a battery health issue. I was assured that the replacement watch would be provided by 23/10. Additionally, I received confirmation from the Apple support team regarding the replacement.

To my utter dismay, despite numerous calls and follow-ups,...
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S
sumanthjaladi
from Hyderabad, Telangana
Oct 25, 2024
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Complaint Against Apptronix India and Apple India Regarding Service of Mac Book Pro

To
The Consumer Forum of India

Dear Sir/Madam,

I am writing to formally lodge a complaint against Apptronix India and Apple India regarding the mishandling of my MacBook Pro, which I purchased in February 2024 from Apptronix located in Inorbit Mall. I also acquired Apple Care+ at the time of purchase.

In September 2024, I discovered physical damage to my laptop and took it to Apptronix...
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Sambhav7
from Indore, Madhya Pradesh
Oct 11, 2024
Oct 11, 2024
This thread was updated on Oct 11, 2024
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IPhone 12 Pro

The receiver of my device stopped working suddenly when I was using my phone. I knew that there were issues going on with iPhone 12 series and the company is providing service program for that. But my phone is 3.5 years old and after this time Ive faced this issue. I asked the company to consider my request and check for the solution but the only solution came was that they were asking me for a paid service of my phone which will cost me...
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J
Jahnvi Sachan
Oct 10, 2024
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Want a new in the box ipad as replenishment of an old stock ipad I got which has manufacturing defect on the display

Address: HIG-2 double storey, Barra-2, Kanpur

Dot under the screen. I noticed it yesterday on 12 day of delivery because I had kept the ipad aside after using it for 2 days. The box looks beaten up and clearly old stock. Apple said they can repair or replace but it will come in a brown box. They refuse to provide a new replacement in a new box. I got the ipad delivery on 28/09/24 and today is 10/10/24. I expect a new in the box ipad replacement delivered....
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P
Praveen OCTANE
Aug 31, 2024
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Selling airpods pro-2 without telling the compatability issue with iphone xsmax.

Address: APPLE INDIA, MINSK SQUARE, BANGLORE
Website: www.apple.com/in

Three months ago, i purchased an apple airpods pro 2 (type-c) version. I am an iphone xsmax user for the past 5 years and also, i own an airpods gen-2.

Since the day i bought airpods pro-2 it is not working properly while making or receiving calls. It is disconnecting automatically while receving calls and connects after 20 seconds or never re-connects and you cannot hear anything from the caller side and the call breaks on...
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A
anubhav22021986
Aug 7, 2024
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Failure of Tablet after 1 Day of warranty

Apple refuses for repairing where warranty of tab expired after 1 Day...
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Sanmarg_
Aug 3, 2024
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My macbook was to be delivered on 1st august and it hasn’t been delivered post 2 days of the promised delivery date. They can’t assure me a date and i am getting frustrated.
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    B
    [email protected]
    May 6, 2024
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    I have purchased iPhone 13 April 22 but very sad n unhappy with the phone firstly there was defect in charging port n now it's battery is swollen n seems it will burst anytime it's very unfortunate that such big co makes so defective products I need a full refund of this product it's not as per the cost I have paid for this other phone doesn't give so much tension to customer.
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      P
      prabhat823
      from Bengaluru, Karnataka
      May 5, 2024
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      iphone 15 pro max repair issue #apple case id - smk668766

      Address: Sarjapur Road, Bengaluru

      I am writing to file a formal complaint with the Consumer Forum against Apple regarding the unresolved issue with the repair of my iPhone 15 Pro Max.

      As a Apple customer for over a decade, I have always relied on the quality and reliability of Apple products. However, my recent experience has left me deeply disappointed and frustrated. Despite my diligent care of the device, it encountered a significant problem within just...
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      Biswajitsai
      Feb 8, 2024
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      Address: croma ,patia ,bhubaneswar,odisha -751031

      Respected sir, i have purchased an iphone 13 from croma store patia bhubaneswar, odisha -751031on August 2022 with original charger from them and till now using that only but after one year o[censored]se iam getting charging issue of phone and it not get charging at all and having charging ic problem it came to notice after its 1 year waranty over sir . i request you to solve the issue as soon as possible .my name is Biswajit das, contact -[protected]
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