Apple India Complaints & Reviews

Hello,

I am writing this complaint regarding my iPhone 16 (128GB, Black), which I purchased on 11 May 2025. On 14 April 2026, the phone suddenly stopped working and is not turning on at all.

I submitted the phone to Apple Care, where their engineer checked it and said that the phone is completely damaged internally and needs to be replaced. However, the phone looks completely new from the outside, with no scratches...

Dear All,

Please find Images attached for your reference:
1.Image of Iphone 150Pro which was given for back glass cracks in working condition.
2.Image of Iphone 15 Pro received from Apple service centre after rejecting the repair due to counterfeit.
3.Job Creation Report.
4.Job Close Report.

Firstly, you are blaming me for counterfeit, I have not given this phone to any third party...

Submitted the device one month ago for under warranty battery repair.

Did not received my device yet after one month of waiting.
Contacted customer support multiple times. Could not even used the device properly and peacefully for a full year for manufacturing battery defect.
Case id registered
[protected]

submitted mobile on 15th may 2025....

I am writing to express my deep concern regarding recent reports that Siri has been inadvertently recording user conversations and that these recordings may have been shared with third parties without user consent.
PEOPLE

As a dedicated user of Apple's products, particularly my Mac, I frequently utilize Siri for various tasks. My Mac contains a substantial amount of personal data, and I rely on it for both online and...

I have an iphone 16pro and apple watch ultra and subscribed to the apple one service, it is not providing the fitness plus service in india and not allowing to share purchased apps within the family with the apple one service. Also both the iphone and apple watch supports nfc paymets but we are unable to use this service in India, They advertise these services and the device is able to use it, we are paying a big money for these devices but...

Wonder if there is an escalation method to Apple HQ. My experience has been terrible at ASP Service provider. I recently went twice and have deposited my iphone 16 pro. ASP prepared erroneous reports. Wasted my first one hour, while this senior citizen was standing at his counter, and he sat. After 90 minutes standing, my Iph16 pro got accepted. Prior to this, I had shown my phone to same ASP. He already had tested in my first visit. Since...

The receiver of my device stopped working suddenly when I was using my phone. I knew that there were issues going on with iPhone 12 series and the company is providing service program for that. But my phone is 3.5 years old and after this time Ive faced this issue. I asked the company to consider my request and check for the solution but the only solution came was that they were asking me for a paid service of my phone which will cost me...

I am writing to follow up on my iPhone 13 Pro case, which has been unresolved since January 16, 2023. I am very unhappy with the way your team has handled this issue and the lack of a satisfactory resolution.

my iPhone 13 Pro developed a green screen issue after updating to iOS 16.2. I followed all the steps suggested by your customer care and visited the iPlanet service center, where they confirmed that this was a software...

Following the software update to iOS 17.1.2, my iPhone 13's display turned blank with a green line on top.
I visited Apple's authorized service centre, and they are asking for a paid replacement for the display since the device is out of warranty, which cost around RS 30000, even though the issue is due to the software update from Apple. I'm not the first user facing this issue after the software update. Over the past few months,...

My iphone 13 pro suddenly started flickering and then turned completely yellow . The touch is working as I am able to turn on the torch, accept calls but I cant see anything apart from the yellow screen. I have the phone for almost 1.6 years and it did not even last 2 years . I contacted the apple customer service and they said to visit the apple repair store . This should not have happened but they cant do anything as its out of warrenty...

Apple claims airpods pro as water and sweat resistant in their product description and comes with a 1 year manufacturing warranty. I bought this product on Oct 23 2022 on Amazon. While I have used it for regular calls, I have also been using it for last 2 months while running. My right airpods wasn't charging regularly (needs quite a bit of alignment for it to charge) and hence gave the airpods and case to Apple service centre. They havent...

I was installing new software update but downloading 12.1 GB of 12.16, an error occurred automatically, after that download get canceled and it happens two time ....

I bought iPhone XR with serial no. DX3YR6J6KXK2 receipt dated 09.07.2019 under the Invoice No. UNIDC[protected]. The display had gone bad abruptly. It was registered with complaint/query GSX Repair Reference Number G[protected] wherein the display of iPhone which was under warranty having display problem was first told that the cost of repair is Rs.0 however, the service centre charged Rs. 16250/-. The service charge and repair should have been...

I rambilas patidar has purchased 2 apple pro max from apple store imagine at celebration mall udaipur on dated 04/01/2021 in the name of my firm m/s jagdish enterprises. Due to some technical problems in net banking on 04/01/21, staff mr aryan at apple store imagine has advised us to pay the amount of mobile @ 129800 per mobile totaling to 259600 in cash and has further advised to make online payment later on and collect the cash after making...

Hi,

I am making a formal complain against Unicorn Andheri West, Mumbai.

My MacBook Pro (MacBook Pro (Retina, 15-inch, Mid 2015), serial number C02QM370G8WL) qualifies for battery replacement under battery replacement program. I submitted the laptop to unicorn Andheri West for the same. Today I got a call saying that I need to collect my laptop and it does not qualify under the program as it has been unscrewed...

Dear Team,

This is really bad to see that applications without enforcing you goes for direct payment debit from saved credit card info.

Have login to devroqapps however by default monthly subscription fee debuted from my saved card details. This is not acceptable as my small kid have downloaded app by mistake and in 3 days time without any enforcement of payment deduction, it just happened like this.
br...

Sir i got misplace my apple i phone 6 mobile bill. As i want a new bill duplicate so that i may have it. This is a request est you to provide me my bill by sending a mail on. [protected]@gmail.com. And my phone imei no is [protected]. This is a req tht plz send me as soon as possible. My duplicate bill is needed by me in a hurry mean. So plz make it done soon...

I purchased a mac book air in nov 2014 and since then there is a problem in it.
It gets shut down on its own any time and do not get start.
After trying for a day or two suddenly it starts up. i have contacted the customer care and store many many times.
What to do. service center ppl also dont no - they have replaced the battery, motherboard screen twice.
Its still in warranty.

Please help....

Hi Team, I bought an apple iphone 5S 11 months back and it is having multiple issues in terms of performance for ex- getting hanged, automatic switch off etc. Please let me know whom to approach regarding the repair of my iphone under warranty period. Regards, Amit...

Dear Apple Support,

I am writing to report a serious issue with my iPhone 13 and to request an immediate resolution.

Two days ago, I updated my iPhone’s software to the latest available version. Following the update, my phone’s battery drained completely and the device turned off. After about 30 minutes, I connected it to the charger. Although I could hear incoming calls and notifications, the screen remained black and unresponsive. To make matters more confusing, I also noticed that my ringtone had changed to a different one without any input from me.

Following advice from your IT support team, I was told to attempt a software repair via PC. Unfortunately, due to issues with my PC, I was unable to proceed. I then visited an authorized Apple service center, hoping for a solution.

To my surprise, I was immediately told that the display needs to be replaced, and that this is a common issue with the iPhone 13. My phone is in excellent physical condition — it has not been dropped or damaged, and there are no scratches or signs of impact. It is unacceptable that a device in perfect shape can suddenly experience a critical failure, especially just two days after a software update.

I was also asked to pay ₹2, 500 for diagnostics and potential repairs. After the payment, I was told that the issue cannot be fixed and that display replacement is the only option. If this is truly a known issue, I strongly believe Apple should take responsibility and provide free replacement or repair.

I am requesting the following:

A free display replacement or device replacement, as this appears to be a known defect.

An explanation for the sudden ringtone change without any user action.

A clarification on why this issue occurred right after a recent software update and why it wasn’t preventable.

I have always trusted Apple products for their quality and reliability, but this experience has been extremely disappointing. I hope Apple stands behind its product and resolves this matter appropriately.

Sincerely,
Benson Babu
[protected]
Q4Q3L09W62