Apple India
Apple India
Customer satisfaction rating: 8%
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1241
COMPLAINTS
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Apple India Customer Care

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Address
19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road
Bangalore
Bangalore District
Karnataka
India - 560001

Customer Care Phone Numbers and Contacts

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Phone:
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Fax:
+91 80 4045 5197  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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8%
Complaints
1241
Pending
0
Resolved
94
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Apple India Complaints & Reviews

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In summary, I had bought an Apple iphone 12Pro in the US in Jan’21 and returned to India subsequently. In early April’21,...
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I had submitted my laptop to Apple Service Center in Kolkata for repair. However, the service was very dubious. They charged me around Rs. 50, 000 for repair stating that they would change the screen, however when repaired service center said that the screen was fine, they have repaired the board and battery and the charge is the same. There were not even giving me a bill. However when I demanded they gave me a bill that did not look original. The service center is in City Centre 1 in Salt Lake City, Kolkata, West Bengal.
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    This is very sad to say but the type of support I have received regarding my iPhone11 since last one week has been pathetic....
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    Today i went to apple store hardwar to buy iphone13. But store staff forced to buy another product because of bundle purchase(company policy... According to store staff).
    I agreed on this.
    But the store staff presented another condition to me that I would also have to insure the product which would be 10% of the invoice. And refused to sell me iphone 13.
    You want to sell me everything in the name of company policy.
    To what extent is this correct?
    If the company does not have these policies then what action will you take against the store?
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      Order code 332774
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        I had purchased a MacBook Air 2017 model a year back, exactly when it touched a year, the laptop shut down without any warnings, issues or damage. The service center said that the logic board had an issue, they didn’t specify any reason or cause and upfront asked me to pay 36000. Now this not the first time that I m investing my money in the same laptop, the exact same issue happened to me 2 years back and that time with a lot of convincing from apple, I went for another MacBook again. Just like their pathetic laptop, their service is equally bad, their advisors are not at all sensitive to the issue and they don’t even care to follow back and give an update. I urge all users to think before you invest, there are other companies with better laptops and better service.
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          The worst support I received till date.. This is my complaint id[protected] if you relly care for customer kindly look into...
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          Hi Team, disappointed with IPhone 12 pro max purchase major difference in the clarity of the phone I have and the ones in...
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          Since Apple Watch SE has been advertised to be water resistant and you can track your swimming laps I went swimming with the watch on and once I was out of the pool it stopped working. I sent it to the service center under warranty and they didn’t do anything except tell me I need to purchase a new watch.
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            Dear sir
            My name is Kuresh Patel and I am from Kolkata, India -
            I am using apple phone since iPhone1
            With...
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            As you can see from the phot attached when I opened the new I Phone I noticed that there was a black spot on the reverse near...
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            To,
            SHO PS PALAM VILLAGE
            NEW DELHI 110045

            CHEATING COMPLAINT AGAINEST M/S MOBILE GALEARYbr...
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            In June I bought a Macbook Air M1 in August first well my MacBook’s display suddenly goes black while I was doing my class....
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            I had complained several times in apple service centre and apple support but they are not helping me. My phone's battery health...
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            I contacted apple support for buying gifting card. But they disabled apple id. Because of this i lost data
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              I purchased a macbook 13 pro " in 18th may 2020 from tresor store. It worked fine until 14th july 2020 and as usual i just...
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              I bought an iPhone XS from Flipkart in the month of August of the year 2020. Since then I am facing issue in my microphone...
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              My Macbook Pro 13 inch ( purchased on 24/09/2018 ) shut down recently without any warning. All the data is lost because I...
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              I am an user of apple iphone 11.My face id isn’t working properly.i open my face id but there is an issue in my face id.my face id also get open by my brother. This cause privacy issue to me.
              Please take necessary action to resolve my privacy problem.
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                Dear sir
                With regret, I am informing you that your service center at Ahmadabad which is nearby the drive-in cinema...
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