Apple India Complaints & Reviews

Dear sir,
1. I bought an iphone 14 pro max 2 yrs ago on[protected]. My phone imei number is [protected], sl. No. Q9jv0t2m25.

2. I see horizontal lines on my display. We contacted apple service - i planet center in pondicherry, they accepted it as manufacturing defect and agreed to repair and replace at free of cost. They charged rs. 2500 as initial charges.

3. After two days they refused to replace...

I am writing to express my deep concern regarding recent reports that Siri has been inadvertently recording user conversations and that these recordings may have been shared with third parties without user consent.
PEOPLE

As a dedicated user of Apple's products, particularly my Mac, I frequently utilize Siri for various tasks. My Mac contains a substantial amount of personal data, and I rely on it for both online and...

I have an iphone 16pro and apple watch ultra and subscribed to the apple one service, it is not providing the fitness plus service in india and not allowing to share purchased apps within the family with the apple one service. Also both the iphone and apple watch supports nfc paymets but we are unable to use this service in India, They advertise these services and the device is able to use it, we are paying a big money for these devices but...

Wonder if there is an escalation method to Apple HQ. My experience has been terrible at ASP Service provider. I recently went twice and have deposited my iphone 16 pro. ASP prepared erroneous reports. Wasted my first one hour, while this senior citizen was standing at his counter, and he sat. After 90 minutes standing, my Iph16 pro got accepted. Prior to this, I had shown my phone to same ASP. He already had tested in my first visit. Since...

I am writing to express my deep dissatisfaction and frustration with a recent issue that has occurred on my Apple device following the latest software update. I have been a loyal Apple customer for many years, and I have always trusted the quality and performance of your products. However, after installing the most recent iOS update (IOS 17]) I have encountered severe display problems with my phone that have rendered it almost unusable.br...

Subject: Urgent: Update Required on Apple Watch Replacement

Good morning.

I handed over my fully functional Apple Watch to your service center on 16/10 due to a battery health issue. I was assured that the replacement watch would be provided by 23/10. Additionally, I received confirmation from the Apple support team regarding the replacement.

To my utter dismay, despite numerous calls and follow-ups,...

To
The Consumer Forum of India

Dear Sir/Madam,

I am writing to formally lodge a complaint against Apptronix India and Apple India regarding the mishandling of my MacBook Pro, which I purchased in February 2024 from Apptronix located in Inorbit Mall. I also acquired Apple Care+ at the time of purchase.

In September 2024, I discovered physical damage to my laptop and took it to Apptronix...

The receiver of my device stopped working suddenly when I was using my phone. I knew that there were issues going on with iPhone 12 series and the company is providing service program for that. But my phone is 3.5 years old and after this time Ive faced this issue. I asked the company to consider my request and check for the solution but the only solution came was that they were asking me for a paid service of my phone which will cost me...

Dot under the screen. I noticed it yesterday on 12 day of delivery because I had kept the ipad aside after using it for 2 days. The box looks beaten up and clearly old stock. Apple said they can repair or replace but it will come in a brown box. They refuse to provide a new replacement in a new box. I got the ipad delivery on 28/09/24 and today is 10/10/24. I expect a new in the box ipad replacement delivered....

Three months ago, i purchased an apple airpods pro 2 (type-c) version. I am an iphone xsmax user for the past 5 years and also, i own an airpods gen-2.

Since the day i bought airpods pro-2 it is not working properly while making or receiving calls. It is disconnecting automatically while receving calls and connects after 20 seconds or never re-connects and you cannot hear anything from the caller side and the call breaks on...

Apple refuses for repairing where warranty of tab expired after 1 Day...

My macbook was to be delivered on 1st august and it hasn’t been delivered post 2 days of the promised delivery date. They can’t assure me a date and i am getting frustrated.

I have purchased iPhone 13 April 22 but very sad n unhappy with the phone firstly there was defect in charging port n now it's battery is swollen n seems it will burst anytime it's very unfortunate that such big co makes so defective products I need a full refund of this product it's not as per the cost I have paid for this other phone doesn't give so much tension to customer.

I am writing to file a formal complaint with the Consumer Forum against Apple regarding the unresolved issue with the repair of my iPhone 15 Pro Max.

As a Apple customer for over a decade, I have always relied on the quality and reliability of Apple products. However, my recent experience has left me deeply disappointed and frustrated. Despite my diligent care of the device, it encountered a significant problem within just...

Respected sir, i have purchased an iphone 13 from croma store patia bhubaneswar, odisha -751031on August 2022 with original charger from them and till now using that only but after one year o[censored]se iam getting charging issue of phone and it not get charging at all and having charging ic problem it came to notice after its 1 year waranty over sir . i request you to solve the issue as soon as possible .my name is Biswajit das, contact -[protected]

The Complain is related to the Apple India Support Team as they have big business in india but they doesnot have the Email support team working in India. Also their policy and compliance are not ethical and not adhere to consumer. Issue Grievance - The grievance falls into two categories as mentioned below. I own an iPhone 11, and today, the back glass has been broken. Upon visiting the service center, they informed me that it cannot be repaired or replaced, and I am required to pay Rs 39, 000 for a another replaced mobile phone . When I inquired about the reason behind not repairing the glass, especially when other brands offer such services externally, they failed to provide a satisfactory explanation. Additionally, I asked for clarification on the decision to replace the entire mobile instead of just the glass, and they insisted on charging Rs 1, 500 for an explanation. This response appears to be unethical and non-compliant, as the company is unwilling to provide warranty support for a damaged product and is charging a high price for a mobile replacement instead of part support. I request a prompt response. Contact: [protected]

Hi purchased my Apple Airpods Gen3 on[protected] and I was using and handling it very carefully. I was facing pairing and connectivity issues with these Airpods and I called many times in Apple care and they always suggest to reset the Airpods and then pairing them again, After these steps it worked for some time then I called Apple again then I complained about the same and then they raise a complained Case ID:[protected] and now I am having the same issue with the AirPods again and they raise a Case ID:[protected] and they said maybe it is due to the Airpods firmware issue or maybe a hardware issue.

But I am really upset if I spend 18500 rupees on these Airpods and face the issue with this and the Apple technical team is not responding properly.
I visited Apple Select City Walk Saket New Delhi and I requested to check my Airpods but they said they couldn't

My Airpods is in a very good condition and there is no damaged but they are asking the diagnose charge and then the hardware charge too.

Now I am frustrated with the hardware quality which is very poor and they are not listening to me properly.

Apple Airpods 3 + Charging case MME73HN
Serial no./IMEI no.: SL7257Y1CYH

Hey there sir, I had done a payment of ₹34000 accidentally to apple services, without knowing what and where it went, I had lodged a complaint in sbi bank but there was no resolution, so I need my money back so that I transfer and purchase the right product and it should go to right merchant, it was my fault as apple has Face ID for payment option, and it got debited directl 4 times … so please help me with this issue, here are my transactions details which are successfully completed and I wanted the refund so that I pay to right merchant account . Transaction id :[protected]
[protected]
[protected]
[protected]
[protected]
I want my money back so that I can complete my total payment to right merchant, please help me with this issue, as this wasn’t helped since month and we need our money back

Hello there,

Can u pls call me. Iam trying to connect with you from yesterday but couldn't get through. Yesterday you were call me but at the same time i was on another call with my client and sorry for not attending your call.
Scenerio is my Iphone is still not working properly and that battery drain issue coming again and again after battery replacment by your Authorised service center i. e. Unicorn Service Centre, Colaba, Mumbai, Maharashtra, India.
As per your words, i kept that device My Iphone with me after receiving it from service centre. But that issue/error is not solved yet. My Iphone battery is still draining after no using of any application or not any sim card inserted in it, not to connect WIFI too.
I need perfect solution for this issue. No use of taking such expensive device if there no use of your service. Totally disappointed on this & not even expect it from Apple Co. Samsung & Xiomi are providing better experiance than yours. My Wrong decision was shift on IOS from Android. From last one & half i was suffering this issue and till todays date suffering it.
Apple advisor Mr. Sahil, you was promising me to take delivery of Iphone and incase any issue comes again you will take the responsibility on it, that was your word yesterday on phone call. And now you are not there to connect. If you read my Mail then urgently call me and give me the last and final fulfill solution on this. Now getting irritate by your worst service.

I am writing to follow up on my iPhone 13 Pro case, which has been unresolved since January 16, 2023. I am very unhappy with the way your team has handled this issue and the lack of a satisfactory resolution.

my iPhone 13 Pro developed a green screen issue after updating to iOS 16.2. I followed all the steps suggested by your customer care and visited the iPlanet service center, where they confirmed that this was a software...