Apple India Complaints & Reviews

I bought my iphone 14 pro on 19th March on Chroma(online). This comes with a one year warranty from apple. Since July onwards which is just 4 months from purchase, my images and videos started having tiny water droplets like dots. I noticed this only in September when i paid close attention to the images and videos. The following are the incidents that followed:

1. I visited Ample Care( apple authorised service centre). They...

After iOS 17.0.1 update to the latest in my iPhone13pro device the screen is completely green it worked in between all of sudden.
But now again the phone's display is green and am able to talk to siri but cannot access any other applications.
Its not a hardware issue as Apple will tell you because they can't commit to this its because of their software update.
Its a flex issue like certain high level update don't work on low SSD type for example.

Apple is responsible for this completely after charging so much for the product.

My iphone 13 pro suddenly started flickering and then turned completely yellow . The touch is working as I am able to turn on the torch, accept calls but I cant see anything apart from the yellow screen. I have the phone for almost 1.6 years and it did not even last 2 years . I contacted the apple customer service and they said to visit the apple repair store . This should not have happened but they cant do anything as its out of warrenty...

After 16.6 software update, my display completely turned white. Submitted my mobile immediately to iplanet. They quoted 37000 INR. I just paid only 1250INR for the test. Then reached apple support and escalated. First they said physical damages and after huge conversation there is no single dent then they said it is internal damage and unable to give exact information. After huge conversation on every day. Now they have taken free replacement, but now they are saying unauthorised modification but unable to give the exact information about this. I even reached multiple agents and none are answering the information. I have all the call recordings. Almost 30 days, the mobile is with them and still blaming customers and not giving the valid proof.

I have purchased iPhone 13 8 months ago and the iPhones battery health is draining.. service centre is also not cooperating with the issue.

Dears @ Apple

We had submitted the apple watch series 2 (Sr No. FHLTQV21HJLJ) at Aptronix store @ lower parel on Jan 1st 2020.

I have been following up since then but the issue has still not resolved and not getting apt response from Aptronix since years inspite of my follow-ups .

History of the first email sent -

Due to the cracks formed around the edges of the screen, the whole...

Date of Incident: 01/08/2023
Case Number:[protected]
Full Description of Incident:
I bought a brand new iPhone14 from Amazon and within around 87 days of purchase the iPhone died. iPlanet care Service center has repaired my device, but they have put a scratch on the screen of my iPhone post service. I have refused to accept the device from service center as there was no scratch on the screen when I handed over the phone...

We need your kind attention and actions on the below concerns -
product invoice number - SOA[protected]
Product name : iphone 14 pro max 256gb
1.Purchase_dt[protected]
2.The issue raised and visited the store at :[protected]
3.Mobile handover in croma store at :[protected]

Issue : mobile heating/battery draining/face id not working.

1. We reached out to the croma store and we explained...

July 12 : Ordered a MacBook M1 Air. Mistakenly put wrong phone number.

July 14: Was the delivery date. The delivery boy failed to contact me despite I had contacted Apple on July 13 and upon their request contacted Bluedart and changed my number

July 14: I was informed by a friend that the model I had ordered is an older model from 2020 and would become out of support in a year or so. I contacted Apple support...

Hi,
I am writing to inform you about the faulty mobile phone that I have purchased in your store.
I am a regular customer of IPHONE since last 10 years but this time I came across very worst product Iphone model. I bought a new IPHONE 14Pro on JAN_23 however, with little rain drizzling phone got damage with liquid inside. I was clicking photos in low drizzling for 2-3mins only and surprisingly after few minutes I notice back...

My phone just hanged and all my information is lost. Not to mention no Iphone. Had to go for an android to save on the lost fraud cost of Iphone. very bad experience. and please note i have followed up multiple times and also messaged Tim on his social handles but shameless that Apple is i have till date not got even one response. BAD BAD BAD EXPERIENCE

It has been more than a year now and till date i have not got any response with a solution from any representative of Apple. infact i have also written multiple number of times to the CEO Tim, but in vain and lots of pain. below is my mail sent to Tim over the last 20 months. Hi Tim,
I unfortunately was left with no choice but to write a mail and escalate the issue on the apple product I have. I have been an apple customer since the time I could afford the brand and believe me I have always been a brand ambassador spreading only the best for the brand, however I have been lately extremely disappointed with the apple product and the India service centre. The people who are the face of the brand in India are ruining the experience.

Request you to have my concern addressed with a solution and not a robotic revert that I have been receiving since 15 days.
Case Number - [protected]

I request if my hand piece is replaced.

This is a known issue in Apple Mac book pro, the keys don’t work. I have been trying to find a solution for this for almost 5 years now. Apple earlier used to tell me that my keyboard works fine and I have tried visiting their service station 3 times right after I bought it. Recently i found out that there is a known issue in Apple keyboard but Apple only provides solution for this known issue for 2 years. So Apple admits that it was there fault but is not willing to do anything about it as earlier they didn’t know about this fault and now “I am too late”

I am writing to report a serious issue with my iPhone 14, which is currently under warranty. A couple of days ago, I noticed that the phone was getting excessively hot and the battery was draining very quickly. Despite my efforts to troubleshoot the issue, the problem persisted and worsened over time.

ON 27 JUN'23 morning, to my horror, I found that my iPhone had swollen up and was about to burst. I was shocked and concerned...

I have purchased Apple I phone 13 pro 25th October 2022 and started using the phone on November 7th 2022.After 7, 8 months o[censored]sage the charging port got some issue and the i phone was not getting charged. I have given my phone to the authorized service centre and they have sent the phone to Bangalore Service centre. Now the service people are saying some internal damage has happened and they cannot cover the repair under warranty even though it is still under warranty and i have to pay 40k to get it repaired. I called up Apple Customer Care to escalate the issue and they are suggesting that it can be caused by wrongly plugging in the charger and how do we know whether it is wrong or right. I have not received any help from the customer care and had a complete bad experience from the Apple Customer Care. Kindly suggest me an option to get my phone repaired under warranty.

I am Vikram Shah from Bangalore, i am working at Markelytics Solutions India Pvt Ltd. I wanted to renew apple developer program account using company bank card, but due to changes in payment system which was done by RBI i could not make the payment.

I called apple tech team regarding the renewal of the account and they said payment need to be made through net banking or UPI. As per apple tech team executive suggestion i have...

I tried enrolling for the apple developer program, but was unable to get through it, and ultimately contact apple developer support and this guys keet trying multiple times and got my account restriced. Now i am stuck with Rs.9000 stuck in my appple ID and there is not way to even get the refund, This is such a big fraud. For all the fault committed by your team why will the customer suffer with account restricited and funds on hold.

I am writing to raise a consumer complaint against Apple India regarding my iPhone13, which suffered water damage despite its IP68 water and dust resistance rating. I am deeply dissatisfied with Apple's product durability, particularly considering the higher price point compared to other brands, and seek a resolution to this issue as per my consumer rights.

On May 25, my iPhone13 accidentally fell into water. However, I promptly...

Apple sells the iPhone 13 and shows in the add how “Water-resistant” their phone is, which can handle being underwater for up to 30 minutes at a depth of 6 meters.

My iPhone 13 was working completely fine until the iOS 16.5 beta 4 installation happened on my phone. And the phone started acting up. It’s stuck in the boot loop from May 12th, 2023.

When I went to Apple Authorized Service Provider - NGRT...

Once i signed in my apple id, I can't see the picture of DP.. whereas on my other phone its showing and works well... please resolve my isue as soon as possible...

please get some experienced team members in the service store as they don't know what is the real issue and if its software issue den also its a issue of software only on my iPhone, they can't say its normal issue if they can't resolve my problem on my iPhone, we pay in lakhs just for apple brand, if apple is careless about our small issue then there is no Satisfaction in paying in lakhs...
Once you come to know that its software issue, you have to resolve our problem and if apple service can't resolve my problem then its not worth apple service in the city...
service centre- PCSS Solutions-Apple Authorised Service provider - panaji