[Resolved]  Bajaj Majesty Cgx 2 2b Powder Coated Glass Cooktop With Free Bag — Product not received after 20 Days and & 15 Calls

Address:South Delhi, Delhi

I made a order for Bajaj Majesty CGX 2 2B Powder Coated Glass Cooktop With Free Bag on 5th March. I received the order on 8th March in broken Condition (Coated Glass Cooktop was Broken) also free bag was missing. After so many reminder you guys agree to replace the product. I sent back the product on 13th march in address given by you by Blue Dart (AWB No. [protected]) and you received the same on 18th March.

The big problem starts after this.

I have made almost 15 calls ( All call duration around 10 Mins) for the update. Every time Executive told me new story Like we haven't receive your product,......you sent us incomplete product, ............your product will deliver this week (My Favorite Almost heard 2-3 Times),

Almost 20 days passed and I haven't received my product.

Mohd. Abid
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Aug 13, 2020
Complaint marked as Resolved 
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Naaptol.com — Bajaj Majesty CGX 2 2B Powder Coated Glass Cooktop With Free Bag

Product not receive after 20 Days and & 15 Calls

I made a order for Bajaj Majesty CGX 2 2B Powder Coated Glass Cooktop With Free Bag on 5th March. I received the order on 8th March in broken Condition (Coated Glass Cooktop was Broken) also free bag was missing. After so many reminder you guys agree to replace the product. I sent back the product on 13th march in address given by you by Blue Dart (AWB No. [protected]) and you received the same on 18th March.

The big problem starts after this.

I have made almost 15 calls ( All call duration around 10 Mins) for the update. Every time Executive told me new story Like we haven't receive your product,......you sent us incomplete product, ............your product will deliver this week (My Favorite Almost heard 2-3 Times),

Almost 20 days passed and I haven't received my product.

Mohd. Abid
Dear Customer,

Please provide us your contact number and your invoice number so that we can get in touch with you… During this time should you wish to contact us, send us a mail at [protected]@bajajelectricals.com


Regards,
Team Morphy Richards

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