Bajaj Electricals Complaints & Reviews

Repeated flame coming out of knob. This is extremely dangerous and a serious safety issue. I request full refund for this product....

Leakage problem in Storage water heater of Bajaj Electricals since first year while in all complaints just repaired but tank not replaced while product is having 2 years complimantory warranty and 5 years on tank warranty. Tank is till in warranty I have raised complaint on 11th Dec with complaint ID-PATA[protected]-1, they said now take followup with local service centre. Local Service center taken invoice, warranty card and leakage video...

Myself Gokul Patil
I have ordered fan of Bajaj electricals on dated 25 October 2024, it get delivered to my home on dated 27 October 2024,

Having Order ID: OD[protected]

Refer attached invoice for your reference.

At home we are facing issue related to fan RPM is very low....

Morphy Richards Food Processor Icon DLX developed burning smell when switched ON
Complaint registered COCN[protected]-1 on 7-7-25
Secret code to be given to the engineer after attending the work was also given.
On 10-07-25, got a WhatsApp message saying that the ticket is closed.
No response in the contact number given [protected]...

I am writing to bring to your attention an issue I am facing with my Ola Electric Scooter, Bike No UP16DX1073 which I purchased in Aug 2023. The scooter functioned well until January 2025, when I encountered a serious charging problem. While charging, the battery reached 93% but suddenly dropped to zero.
I promptly reported this issue to the team at the purchase center in Noida Sector-2, where I originally bought the scooter. However,...

I purchased a Chetak HS EEB 1200 mm Bianco ceiling fan from Bajaj Electricals on[protected]. Unfortunately, the fan has been experiencing issues such as not working properly and not providing sufficient air.

Despite reaching out to Bajaj Electricals customer service multiple times through [protected], I have not received any proper response or resolution. The service team has either ignored my requests, delayed the response, or provided unsatisfactory solutions.

As a customer, I expected efficient service and timely resolution under warranty/support terms. However, the lack of responsiveness is unacceptable. I request Bajaj Electricals to urgently address my issue and take appropriate action, either by repairing/replacing the product or providing a fair resolution.

Failure to resolve this issue will leave me with no choice but to escalate the matter to consumer forums and legal authorities.

On[protected] through Invoice no 1267/24/S--13650 we purchased Bosch WM WGA2527SIN model. we asked for washer cum driyer model but your sales team misguided me it is washer cum driyer and supplied at the time of installation also we approached them there is no option of driying but then also they are denied my requirement by misguiding.

Considering their and brand image, I had purchased a Bajaj Rex Mixer Grinder 750W on 20th April 2024 with a warranty of one year.

Inspite of careful handling and usage, the unit has a problem and stopped working in Mid-January 2025, well inside warranty period.

Filed a request on their website on 22nd Jan under service ticket ID CHEI[protected]-1 after which received calls from their service personnel for...

I would like to focus your attention on my LPG gas geyser complaint. Last year we purchased one more unit of LPG Gas Geyser as the sale after service and product is very Nice; But since it was installed it wasn't working properly and we had raised the complaint Multiple times. They are not able to resolve the problem and we are facing the problem for so long. As the product is under warranty.
Now 3 time engineers visited but every time they are giving different illogical reasons.

1) As the bathroom is not good to install the geyser.
2) Too much of Air is there and there is no Oxygen.
3) It will work automatically after 2 to 3 days.
4) Not working because of Cold
5) Bathroom fitting is bad, and many more.

Now they are saying your bathroom fitting and fixtures are not good. As we had given them the option to change and check in any bathroom still they are not agreed on the same.

Technician Ajay Kumar is behaving badly during the visit and giving illogical reasons as mentioned below. It's a totally pathetic service which I could not have expected from a renowned brand Like Bajaj Electricals. Kindly have a look on this issue in priority. Multiple complaints have been registered. Complaint detail and visit detail is given below.

Complaint Detail:
November28, 2024
Greetings from Bajaj Electricals! Your Call ID is DEL[protected]-1.

December 03, 2024
Greetings from Bajaj Electricals! Your Call ID is DEL[protected]-1.

Technician Detail:
Bajaj Geyser Technician Ajay Kumar - +[protected]
Visit Date - December 01, 2024, December 11, 2024

Bajaj Geyser Technician Pradeep Kumar - +[protected]
Visit Date - December 05, 2024

H.S. Mishra - +[protected]

I am Colonel G S Chandok and stay in Gurgaon. I had purchased a Bajaj Geyser 25 litre and I gave request for its Installation (Free Installation is committed as per Bajaj themselves), to Bajaj Customer Care on 04 Nov 2024.

I had got a call from a person on 06 Nov regarding installation. I told him to come for installation anyday before 11:00 AM and 4:00 PM. But after call he did not come or take anytime ( I later after few days spoke to him but he said he would inform his Office as someone else would come). I contacted Customer care on 06 Nov and again on 07 Nov and again today 09 Nov regarding no one coming for Installation. Each time I was told that they will speak to Technician and ensure he will come same day.

On 09 Nov 2024 I wrote a mail to Bajaj Customer care regarding no one coming for Installation. Same day their Customer Care wrote to Bajaj Office in Noida and Bareilly . Once no one contacted I again wrote to them on 13 Nov and on same day they further sent request to their Service Team to close on Priority.

Today is 19 Nov and even after 15 days (with 2 mails and 4 calls by me) no one has come for Installation. I am now getting the Geyser installed by myself, as can wait no longer for them.

This has given me an idea of support I will get from Bajaj Service in case my Geyser gets faulty in future. I now regret buying a Bajaj Geyser, seeing their quality of ‘After Sales Service’ .

Purchared above water heater on 17th Oct 2023 from Reliance Digital, Haridwar Road Dehradun. Pressure of outlet Hot water is very low.
Product No F[protected].
Either replace that product or fix the problem if possible.

Bajaj platini PX6 GWX Gas Geyser not working from last week....

I bought a Bajaj Duetto in October 2022. It has never worked for more than a couple of months. I am so tired of complaining again and again that this time I have installed an electric geyser for backup because I have accepted that you can't fix it for real.

I have three gas geysers in my house but yours is the worst qualityy. It even had a blast once and there was fire in my house. Please don't make such crap products.

If you can't fix your appliances atleast refund my money. I'll buy from some other company.

Feel free to contact me at [protected]@hotmail.com if this reaches to some dumb ears.

After purchasing my chetak ev the manual not downloading after several mail that are not responding

NEW SHAKTI NEO Water heater 15L ( 150873). not working for Complaint raised on 24Th DEC 2023, Call ID- HYDD[protected]-1, 10; 28 AM (Consumer Care No[protected].)

After 10:35 AM call received from [protected] he is asking about warranty card we Submitted. Same he is satisfied with documents. he is arranged. For Service engineer 26th Dec 2023. Till date no one not respond.

CONSUMER CARE NOT RESOPONDING!

Rod of the heater not working

Gone out of order two times within one year - customer service system is worst and product quality is too worst-will spread the message to all that no one should buy products from Bajaj Electricals.

I had purchased a Bajaj Flora 3L Geyser in 2022 for my Kitchen and it gone out of order two times within one year. Customer support is worst. Customer Service executives are not attending properly. Asking so many unwanted questions. When they are having all the details why they are asking many questions. Too much time taking to attend the complaint. It seems the technicians are not experts and lacking knowledge about the products. Technicians are not properly trained and don’t behave properly. Design & reliability of the product is also not good. Just wanted to bring your notice that I have been using your products since long and being a loyal customer, I purchased this geyser for my brand new flat. Today morning suddenly, the geyser pipe and kitchen water supply pipe got blast. Luckily my wife didn’t injure due to outlet of geyser got blast and my kitchen wall got damaged. I had registered complaints no. of times through WhatsApp, and direct phone call to your service center. You can check your call logbook, or you can track the calls, how many times they have attended to my request. Really it looks ridiculous and the whole Bajaj team is responsible about this incident. I need either a replacement or refund in the case of my product. When the product is not giving continuous service, the customer should be eligible for compensation. Will wait for a day or two max, if no one is responding to my request, surely I am going to file complaint in consumer court about this incident along with videos and pics. which clearly shows the product quality and carelessness of customer service team.
By the way when you claim that your products are best in class then why we are depending on your service team and there is frequent breakdown of products. It gives clear signal that henceforth we should not go for your products now onwards.
Kindly intervene and settle this issue at he earliest. If you want, will share all the evidence.
Looking forward to see your immediate response.
Regards,
Rajesh
[protected]

I purchased a Bajaj New Shakti Neo 15L Geyser in Nov 2022 and it gone out of order two times with in one year. Customer support is worst. Customer Service executives are not attending properly. Asking so many unwanted questions. When they are having all the details why they are asking many questions. Too much time taking to attend the complaint. It seems the technicians are not experts and lacking knowledge about the products. Design of the product is also not good. Very difficult to open the cap and its re-fitting appears to be complicated. First time the technician took half an hour to re- fit the cap. Not a viable product in all respects. I need either a replacement or refund in the case of my product. When the product is not giving continuous service the customer should be eligible for compensation. Now a complaint has been registered. DEL[protected]-1

KV PANICKER
[protected]

The Geyser is not working and I made a complaint to the Company through the Customer care no [protected]. The complaint No is KOLA[protected]-1.The Technician came today in the site and found that there was a short circuit in the 15amp electrical point . Thereafter he found that the element is damaged . But he is not replacing the element free of charge, although the product is under warranty ( DOP[protected], saying that the element is damaged and dry due to operating the geyser without water and therefore I will have to pay for the parts Rs 797/-.

We are using Geysers sijnce 1989 and we know the operation of Geysers and we never stop the water supply going to the geyser. But he is arguing on the same lines and not accepting the warranty clause.

Kindly intervene and settle this issue.

The Service Centre's Phone No is [protected],

RGDS

S K Gupta

New new Bajaj induction stove majesty Slam not worked