Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 22%
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746
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

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Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
117
down
52

Fax:
Fax:
+91 22 2282 8250  

Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
22%
Complaints
746
Pending
149
Resolved
124
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Electricals Complaints & Reviews

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Bajaj Electricals — bajaj rx7 room heater want to be replacement. [Resolved]

 Rrmeena1989 on Jan 5, 2019
Dear sir, i have purchased a bajaj room heater rx7 dated on 25.11.17 with 2 year warranty. This product was break down 11.12.18. I noted the complaint to bajaj care. Technician come and repaired but after some day product again break down then i again complained 30.12.18. Technician again repaired to this product. After a one day product again break down & it's not working. I have face the problem 3 times again and again.
So finally i decided to replace this product with a new product as same but bajaj dealer ibrahim khan & bajaj company refused for replacement this product.
So please...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — faulty appliances supplied again and again

 Vaibhav Bansal35 on Dec 28, 2018
I purchased a majesty duetto gas geyser from bajaj last week and the geyser I recieved was not working. So I registered my complaint and after many efforts today I got a replacement and the new one is also a faulty one. Both of the geysers have different faults though. This clearly indicates how serious they are about such devices like gas geysers which can cause harm to live and property. I dont know how many times do I have to register complaints and how many faulty devices are they going to offer before they supply the fully working piece. I request the forums to take strict actions against these...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — gas stove top to be changed

 Adishree Wadhawan on Dec 25, 2018
I have been chasing the whole team since days and there is no action taken as of yet. I always get couple of different numbers from the customer care to be called, to whom i call everytime either they don't answer or is switched off. The person who messaged me, always say - tomorrow it will be done maam but tomorrow never comes. It usually takes 2 working days to resolve an issue and today is the 5th working day. I did not get the proper service even after contacting and personally requesting the manager. I have beenaking so many calls everyday to get the status but all the effort in way
...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — complain of steam iron leakage problem

 Ashok Kumar Das on Dec 18, 2018
Dear sir/madam
I have purchased murphy richards steam iron model :- super glide. On 18.11.2018 @rs-2050/- from vijay sales faridabad. My tax invoice no -342-r-si-11370.
Problem is that the water leakage.
Your service engineer visit on 15.12.18 but he didn't any positive response. I don't repair the product. I am dissatisfied your product.
With regards
Ashok kumar das
Mobile nos-[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — regarding replacement against manufacturing defect

 makwanahs on Dec 11, 2018
Sir,
I purchased Bajaj Majesty New SWX8 from Siddhi Sales & Service Vadodara vide Bill No.2018-19/R/006082 Dt.07/11/2018 .I got item with fitting manufacturing defect. I complained on customer care vide Call ID AHM[protected]-1 on dated 26/11/2018 9.33AM and person from service center visited and declared that it's a manufacturing defect and inform us they will replace the item but after along time "my complain is till pending" but as per image no.2 my complain was closed without solved. So please resolve my complain immediately.

Thanks
Hasmukh Makwana
Mob....
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals Ltd — immersion water heater rod

 debarghyaroy on Nov 24, 2018
Had purchased Immersion Water Heater Rod on 13th October 2018 and suddenly from last few days when ever I am switching on the Water Heater the MCB switch gets off automatically. But when I contacted Bajaj Electricals Consumer Care they are not ready to take the Complaint and they are saying that it is as per Company Policy they cannot take the Complaint for Immersion Water Heater Rod and rather saying it would be replaced by the dealer when I am contacting Amazon Customer Care they are saying they require Deny Letter from Bajaj Electricals to do the needful.

Kindly advise what to...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — not responding of room heater repairing in gp

 bapu1979 on Nov 20, 2018
I had purchased a room heater from bajaj electricals model rx8 sl no i1010814 on dated 14.12.2016 with 2 year guarantee but the product was defective 5 times till date (20/11/2018) and now also defective. Complain already lodged on dated12/11/18 n 17/11/18 but no response in this regard. Due to 6 time defect of the product i want to replace by new one other wise i go for judicial procedure....
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — instant flora geyser

 jasmeen kaler on Nov 19, 2018
Bajaj flora 3l instant water gyser not working (In warranty)
You guys are horrible in delivering services. I submitted request thrice on your customer care and it has been 3 weeks now. First time, i was not home and had to suggest service man to visit next day. However, that next day never came despite of multiple calls. The excuses were, i am on off today, i am not well today. Customer care told me my request got cancelled as we have not responded their calls (Although i just missed call on first day and caller myself coming days), okay i accept that. I registered my complaint again. Again...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — majesty hb04 hand blender

 trushna raval on Nov 18, 2018
My hand blender is not totally working from last 15 days. Purchase on 16 aug 2017. Sr no of product is a[protected]. It have 2 year warranty. Motor is getting to much heat. I mail about this before 15days. But still no one is coming to check this or repair hand blender. It's my worst experience ever. It's not good for your company also. Please do the needful as soon as possible....
Complaint comments  Read comments Complaint category Home & Garden

Bajaj Electricals — hot blower in warranty new coil not changed

 santoshkpt1 on Nov 17, 2018
Dear Sir,
My Complain ID BHU[protected]-1, which was resolved on temporary basis by your technician on 16th Nov 2018 & without my confirmation also the case was closed. The technician who has visited on the site found the Hot Blower Coil was cut from the middle & he had make the coil joint, after that it was working. As my Product is in warranty & I should get the new coil for the same, I informed him about this but he told me that "company not send the coil for the same & we need to make adjust on the old repaired coil". I have also shared the feedback for the same on your given link...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — gas geyser installation not done after 10 days of request raised

 sundari1984 on Nov 16, 2018
My self ganji sudarshan ([protected]) purchased majestic 6l gas geyser from amazon and delivered on 05 nov-18. Installation request raised on same day but till date the installation not done. This problem was communicated to care center and area incharge, zone incharge (Venkata krishna) also. On daily basis i'm asking for installation to above persons, they simply saying we are sending technician but for these 10 days nobody came to do installation. I'm purchased this product from amazon which is offered 10 days return/replacement from purchasing date if i found any faulty in the product. Due to...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — bajaj electric water geyser [Resolved]

 dhirushkhwt on Nov 15, 2018
I have lodged a complaint (Kun[protected]-1) on 09th oct'2018 on bajaj electric costumer care regarding leakage of water and on 11th oct their one technician had visited my home and after proper verification of warranty card & bill, he inspected the gyser and said tank need to be replace under warranty. He promised to come back within 2-3 days, but he didnt come again. We called him many times and after 3-4 calls he said tank is not available and demands for 350 service charges which is illegal because my geyser is in under warranty.

Then i again call bajaj customer care on 18th...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — grievance regarding repair of water heater kol1309180015292816

 Poulomi Mukherjee on Nov 14, 2018
My geyser was repaired by your service provider in ist week july (Complaint was raised on june 29th). That time they charged rs.1300. Within 1 month the geyser again started giving problem and i waited for a period of 1 week hoping it will soon be ok.in this time i even didn't run the geyser.in september first week i put up a complaint in the consumer care and after inspection they told me that the same water heater has been damaged and this time the cost would come around rs 1700 (The heater and a iron guard). My question is if the iron rod was really required why didn't they put it in the first...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — regarding geyser complaint

 sanjay singh baghel-1008 on Nov 14, 2018
Dear sir / madam

With regret, i would like to inform you that whatever complaint i had made you just forwarded to following persons. Copy attached.
Consumer care
To: "cc sic noida (Yogendra rawat)",
"cc asic noida (Prince sharma)",
"cc noida (Anuj tyagi)",
"cc delhi 2 (Ram singh)"

But nobody is responding and accountable to handle customer agony, pain and harassment.
1. Prince sharma not picking call.
2. Vikas joshi, service centre owner, ghaziabad anyhow picked my call after more than 70 call and just said that...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — pathetic services of geyser

 Vishvesh Upadhyaya on Nov 13, 2018
After so much follow ups i got the geyser fixed 2 months back and it has again gone down.
Yesterday a technician came and started speaking to my wife and kid in a very unpleasant tone. He was asking us that we have to first take out half bucket water everytime we turn geyser on. I have never used such kind of geyser.
Plus this guy was talking in a very nasty tone. Bajaj guys this is not acceptable. I am worried about my security now.in 2 months the geyser you had put up gone down. Is this how it works. I have separate mail trail going with you.
Gc si no 0533104...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — bajaj fx 1000 food processor

 Mrinalini Sharma on Nov 12, 2018
Bajaj FX1000 Food processor(410800), bought on 22 Aug 2018,
Invoice no : VN/08/1342,
cash payment 8000/-
in the name of ANILE Kumar(misspelt Anita Kumar),

I am not able to use this machine since i have bought.
First time complained customer care who came and changed the new motor coz the machine was not working even for a second only.
Second time customer care came and said the machine got locked automatically and said he freed the machine.
Again now this is the third time, on fitting the jars, they r not working, blades of the jar are...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — replace faulty geyser

 sanjay singh baghel-1008 on Nov 9, 2018
Madam taruna sharama ji,

Greeting of the day.
I would like to inform you that more than 10 call i have made to ram singh ji. But he is not picking my call. Kindly, do the needful before any misshaping will take place and geyser completely not working only current flowing in my bathroom. Four time your service engineer visited my place and every time saying this is tank leakage problem.

Kindly, replace this faulty geyser and maintain your trust with genuine customer. Hope, you will understand my problem, mental harassment, and spending time and energy of this...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — exhaust fans working with high noise

 G.k.pawar on Nov 8, 2018
I am big fan of bajaj appliences... I am purchesed the bajaj exhaust fan for bathroom but it is working with big noise. I complaint to agency from where i purchesed it he told that complaint it on line of bajaj website.. I puchesed it from suyesh electricle malegaon 423203 dist - nasik
Pl. Replace it or repair it.

There was a king named raja dashrat one day he went in jungle for hunting. He walked away and he heard a sound like a dear drink water in lake and he shot him. After the shoot he went that spot he shoked that there is no dear but a boy shooted by him, the boy told...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — product not repaired after two month

 Ajit Kuma on Nov 5, 2018
I have bajaj cooler model bajaj coolest md2020. Its motor is damaged. I have complained the customer care and one time technician visit and he told me that motor would be replaced within 3 days. But after that he didn't come. I have called many times customer care helpline number and service center which is located in deoghar jharkhand and also technician. Always they told me that motor has not come. Its very pathetic.
For my experience i will not tell any one to take any products related to bajaj
Electricals and any services which is provide by bajaj.
I also decided to go...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — bajaj geyser

 sanjay singh baghel-1008 on Nov 3, 2018
Dear customer care executive,

Kindly, take note of my earlier mail. Once again i would like to inform you that my geyser is not working its showing from somewhere tank is leaking.in which current is flowing all over the bathroom continuously,

In this regards i have made more than five complained. (You can check your record) but every time service engineer changed filament. While is is tank leakage problem.
Even personally i sent mail to your dealer mr. Vikas in ghaziabad and your manager mr. Ram singh. But still my problem not solved permanantely.
Complaint comments  Read comments Complaint category Water Heaters & Geysers

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