Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 23%
Submit a Complaint
722
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

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Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
93
down
37

Fax:
Fax:
+91 22 2282 8250  

Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
23%
Complaints
722
Pending
176
Resolved
119
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Electricals related photos (60)

Bajaj Electricals Complaints & Reviews

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Bajaj Electricals — gi

 pupu1 on Jan 15, 2018
Dear sir/madam
I purchased jwh flora 3ltr on dt 20/11/2017 from ezone pentaloon unfortunetly above system flowing electric current and complained two to three times first they received secret code and first give code then i will repair ur system now they told ur system need changed element and give ur code i will changed then they take code don't repair till date
Smruti ranjan jena
Ph-[protected]
Bhubaneswar...
Complaint comments  Read comments Complaint category Family & Relationships

Bajaj Electricals — regarding delivery of refrigerator

 Malik Shujath Ali Khan on Jan 15, 2018
Dear team
I have book godrej refregerator 260p 2.4silver stroke invoice no (1205/17g/s-16639) on 13/012018 executive promise me to deliver product by[protected] but trying showroom number[protected] Executive said will contact me in 5 minutes but after trying for more then half hour no response came from your showroom staff kindly help in out in this situation....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — room heater- bajaj majesty rx 10 [Resolved]

 Abhisaummy on Jan 15, 2018
Sir, maine 21/12/17 ko mohaddipur gorakhpur ki ek shop se bajaj majesty rx10 (Room heater) liya aur wo 28/12/17 ko kharab ho gya.. Then i complained on bajaj consumer care no. They send a their engineer to solve the issues in room heater.. Engineer came after 3 day but suddenly when he gone after doing his work.. Again we face the same problem from 31/12/17 till today’s date 15/01/2018 no one ☝️ come after that day. To check the heater as i call twice a day to bajaj customer care no. And gorakhpur bajaj service centre. They are always saying only one ☝️ thing we solve you problems under...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — service centre dawan electricals behaviour

 Vikas goyall on Jan 14, 2018
I have a bajaj press when i visit bajaj service centre (Dawson electricals golebazar sriganganager) for service. I show him the bill but he refused to service. He say that modal is 2015 and i am brought that press in 2017 so the varanty is void.
R/s pls tell me why are you not call back of your old stock from the market and what is my mistake.
Is my mistake is that i bought bajaj press...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — bajaj majesty duetto

 Mohit Sadh on Jan 13, 2018
Dear concern,
Its very disappointment to say that bajaj is not doing proper work...
After sales service is even on below standards as compared to the local companies...
I'd complained from my contact number ([protected]) relating to bajaj majesty duetto gas geyser.. On 23 december 2017...
I'd purchased this product on 2nd december 2017... Just think that in 18-20 days the product starts showing malfunctions...
After complaining technician came to see on 26th december 2017, but after that nobody came to change the defected part... Till today[protected]..
Is...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — bajaj caldia and shakti 15 litre storage water heater

 spoonsmmeher on Jan 13, 2018
I purchased 2 bajaj caldia and 1 shakti 15 litre storage water heater. Only one cladia 15 litre storage water heater was delivered till date. Rest of the item still pending.

Order date sep 27, 2017, order id 29238,
Order id bel001b1329238, bel002b1329238, bel003b1329238, status push_to_siebel, payment cc
This is the only thing we have in site. After thousand call and false promise. These people in bajaj are having crocodile skin and tears. How much time i complain doesn't feel my pain of not having water heater in winter. These people lost business ethics and morality....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — breakage of bajaj storage heaters inlet and outlet pipes by technician while pulling heating element

 Medicoram on Jan 11, 2018
I complained online regarding bajaj electric storage water heater shakti plus 15 litres closedtype 2.0 kv sr no j100ss1e, the problem is water not getting heated and there is no water leakage, technician came and tested thermostat and count out said both are good, while he tried to pull out heating element from wall mounted heater it didn't came out, he manipulated it and right and left to pull but element didn't came, so he unmounted the unit from wall and then removed water pipe unit and found both the inlet and outlet pipes were broken, then i took the unit to a gas welder and got it done and...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — delivery of bajaj water heater clanta

 Anand Nehta on Jan 11, 2018
I have purchased a bajaj water heater on 24 nov2017 from csd haldwani. Nainital uk. On 27 nov 17 a rep of coy came to install the same. After installing the water heater it was felt on ground just in 5 minutes and it was broken badly. I than approach the bajaj service centre haldwani and it was taken by him within 4-5 days. (Mr raj kumar parmar). Tag was issued by the coy abd the product was sent to dehradun for replacement by service centre. Almost one and half month is over now but the product was not delivered to me till date. It is very shameful. I have contacted several time with customer care...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — no service for installation

 Archik Guha on Jan 11, 2018
On 31st december 2017, i have purchased a bajaj 2016 mtbx microwave oven from great eastern retails pvt. Ltd, tollygunge, kolkata, in the name mr. Avijit guha. But a week has been passed after the delivery and the servicemen are yet to visit us and install the abovementioned appliance. So i thought it right to inform you and make yoy aware of your duty as you failed to perform the same. Do kindly visit to us for installing the micro oven....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — bajaj majesty duetto(lpg) gas water heater

 suchi22 on Jan 10, 2018
Hi, I purchased one bajaj Majesty Duetto (LPG) gas Water geyzer Heater, the product failed to work recently and I registered a compliant and Bajaj technician visited to my place but he is not able to resolve this problem.He told me will came tomarrow with know technician but he wouldn't came an also not received my call. Than again I have complained more than 5 times but still i didn't get service I was told my complaint would be attended within 48 hrs but was unattended even after 10 days, several followups yielded no result.I repeatedly contacted the customer care as well as service centers and...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — complaint id : "kun0301180013441520-1" and not providing support [Resolved]

 santuteja1 on Jan 8, 2018
Product : bajaj fx11 food factory 600 w food
Processor (White)
Invoice date :[protected]
Invoice number: 20960/2016-17/30722

Complaint "kun[protected]-1"

Product is under 2 year warranty.

Engineer visited at home after next day of registering the complaint and taken one of the part of my food processor. He promised me to come back in one day. Now he has blocked my number and now after 5 days i am trying to contact to customer care of bajaj electricals and they are not ready to give any solution. Customer care is providing some...
Complaint comments  Read comments Complaint category Food

Bajaj Electricals — non responsive service centre

 GK Mohanty on Jan 4, 2018
A geyser bajaj majesty 15l out of warranty attended by service centre run by ashish sil [protected], rectified with 2500 on 22.7.17. It stopped working since oct end and i have requested mr ashish at lest 20 times, taking off from work 4 days with assurance. Today took off too, hard luck.
Today also called customercare, they only gave a service centre no, not avilable too.
Service can be called as very bad....
Complaint comments  Read comments [3]Complaint category Water Heaters & Geysers

Bajaj Electricals — shakti plus

 manmohan9001 on Dec 27, 2017
I have purchased a water heater (Geyser) oct 2016
But now not working
I have complained at toll free and it's service center
(Service center number
[protected] baldev
[protected] narendra joshi
[protected] ravindra
[protected] rajkumar
)

But my problem is not solved. My bajaj id is jai[protected]

Kindly solve my problem as soon as possible.

Manmohan
Mobile [protected]...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — twister mixer grinder

 vinayijk on Dec 26, 2017
My mixer grinder is in complaint for last 2.5 months. Service engineer came 3 times and couldn't resolve. They have collected the charge and changed the carbon still not resolved. Now they are asking for motor change which is equilant to buy a new mixi. Now they are not ready to pick my phone also. This is my last option and i never expected such a bad customer service from a bajaj product. You can see in your record how many times i logged this complaint....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — pop up toaster

 Prem Josan on Dec 23, 2017
Dear sir / madam
I have purchased pop-up-toaster 3 years ago. From the last few days its pop is not working properly. Generally, the bread is getting burnt even at no 1. After burning the bread then the toast is getting pop up. I have given it to the service center at agra on 20 dec 17. Despite my personal persuasion number of times, service center is not even bothered to open the item and identify the problem. I am planning to buy bajaj water heater, but, now i have to think twice before buying. As the service is very bad here. They are having service center of four companies, namely usha,...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — bajaj majesty 15 gpu water heater

 Ravichauhan1982 on Dec 19, 2017
Dear sir,

I make complaint for my geyser is not working on 12th dec 17.
Your service engineer visited on 13th dec and reviewed the issue.
He inform us that element has to be changed. But no feedback received after that. Which bajaj call no. Noi[protected]-1,
This issue is not resolved and complaint closed on 16th dec 17.

Its really very painful experience
Bajaj majesty 15 gpu waterheater. Purchased on 16.12.15.

I expectance prompt response and action on above issue.

With best regards
Ravi chauhan
Complaint comments  Read comments [2]Complaint category Water Heaters & Geysers

Bajaj Electricals — bajaj dominar bike

 Amogh.K on Dec 15, 2017
I have purchased new bajaj dominar in month of august abs version. Initial 3 months it was a ossum feeling while riding the bike. But since december i am facing a major problem in my dominar. The bike is just not getting started. And know a days sports bike they never come up with kicks. Whenever i press self it only gives me a ignition noise. I dont think there is a problem in the battery coz when i pressed pass light it displays a good amount of light how earlier it was. With the help of my friend i also tried push start on the slope but still it dint got started. Then i called up my service centre...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Bajaj Electricals — not attend the technician

 iogt admin dept on Dec 11, 2017
My call id is : kol[protected]-1, book on 6.12.17, but still now no one conatct with me, this is my second call id the first one deleted by technican (Tanumoy ([protected]), this guy is taking upperhand beyond company rule.

I have a celling fan bajaj spiderman, when we switch on the fan it will started a sound (Before 5 months ago) in my previous call mr tanumay attend the call, (My warranty are void), on that time i was not present in that house, he doing his best and spoke with me by phone more over 20 minute to under stand that, kindly open the lock that he could generate a...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — replacement of product under warranty by paying

 akashpathak1 on Dec 9, 2017
Dear sir,
I have purchased a water heater on 01/11/2012 (Invoice attached) amounting rs 6, 500/- on 23/01/2017 i registered a complain vide number kol[protected]-1 because of water leakage from geazer. The service man came and said that the geazer is within warranty period and it will be replaced free of cost from the company. He took away the xerox of invoice 1, warranty card. On 30/01/2017 the service man came to our premises and handed over the tag (Attached as tag). We asked the service man from where we will get the replacement. He informed us that we have to contact the shop from...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — poor service of bajaj storage water heater

 Krishnamoorthy. M on Dec 6, 2017
I am using bajaj storage water heater 15 litres, majesty model since may 2015. With in 2 years 4 times coil has been changed and now also it is not working. I am fed up with the poor service from bajaj electricals. Every time technician comes and change the coil, which is not lasting even 6 months.

Recently, coil has been changed on 14th oct 2017 and it stopped working from 3rd dec 2017.

Manual says warranty for the coil is 3 years, however, they charged rs1300/- for replacing the coil on 14th oct 2017.

Photos for model name, serial numbers and bill...
Complaint comments  Read comments [1]Complaint category Appliances

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