Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 21%
Submit a Complaint
781
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

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Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
133
down
59

Fax:
Fax:
+91 22 2282 8250  

Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
21%
Complaints
781
Pending
149
Resolved
124
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Electricals related photos (78)

Bajaj Electricals Complaints & Reviews

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Bajaj Electricals — bajaj exhaust fans

 subashk79 on Sep 14, 2019
Dear sirs
1. I had purchased two exhaust fans in the middle of the year 2017. I had got both these exhaust fans fitted inside my bath rooms, without any exposure to the direct sunlight etc. However, it is been noticed that the upper portion plastic portion of both the fans, the pieces started coming out on touching as if the material had outlived its life. As a result, when i started cleaning both of them, the upper portion had completely come out. It is interesting to mention here that both the fans otherwise are working perfectly but are lying in unused unusable because of the problem mentioned...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — insurance fraud

 sureshmdh on Aug 9, 2019
Ek ladki ka phone aaya ki bharti lokpal se radhika bol rahi ho aapne complaint thi, apki maujoda policy me agent code laga hua hai, isliye aapke pass sirf ek option hai ke aap ek nahi policy banwaye aur apka pura paise ek policy se dusree policy me aa jayega aur aap apne policy ko cancel kara lena fir apki account me sara paise aa jaenge, apke pass sirf 3 gante ka vaqt hai, maine online 29900 rupiye online transfer kar diye, jab mai bhari axa ki branch me gaya to pata chala ki vaha user cancel dikha raha hai, aur paise account me transfer kar diye gaye hai...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Electricals — gave defective piece and not addressing issues.

 Parida1985 on Jul 29, 2019
They gave defective peice which started showing problem after two months.
I raised so many complain they are just telling we are following up and let u know.
One executive told me sir your fan will be replaced within one week. But i called back he told sir this is getting approved or so other excuses. I followed up with them so many times but positive responses came.
Complian : hyd[protected]

My details
Subhrajytoti
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — wall fan/product not changed

 abhis25oct on Jul 28, 2019
Hi team,

I have bought the bajaj wall fan on 13 july, 2019.

Same day i found that there is a problem in movement.

I have registered the complaint on same day.

Technician visited and informed that the product will change within 2-3 days as he was not able to repair.

Now the situation is no one resolve my issue and problem still remains unresolved. Attaching the invoice for your reference.

Kindly help me to get this resolve.

Thanks & regards,
Abhishek garg
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — water heater not delivered and amount not refunded

 vissu55 on Jul 26, 2019
We have purchased bajaj new shakti gl storage water heater 10 ltr in https://shop.bajajelectricals.com on july 10 2019 and we have paid our payment through net banking, here is our id
Order id bel001b1347727, after calling so many times to customer care also, problem is not resolved, after writing complaint here, they simply responded that item is not in stock, we will refund your amount, this is the second time i am writing here, till now the amount is not refunded. We have ordered water heater on 10th july 2019 and paid full amount in advance through net banking, till now[protected] amount...
Complaint comments  Read comments [2]Complaint category Water Heaters & Geysers

Bajaj Electricals — regal gold fan 1200mm

 Bjose on Jun 28, 2019
Compliant no. 17774908

Sir,
After repeated request to your customer care executives there is no response from your side regarding my above complaint.
They are provided mobile numbers to contact for repair the fan but no one has responding. 3 days before a lady has received my call and she assumed that your mechanic will reach within 3 days. But no one has came till date. Iam requesting you from 16.06.19 and today is 28.06.19.

I think bajaj people are not interested in take care of their customer.

If you can please help....
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Bajaj Electricals — bajaj mixer stopped working. no response received though complaint submitted more than a month ago

 aniket0710 on Jun 23, 2019
My bajaj mixer stopped working one month ago. It is under 5 years of warranty and i raised a complaint by calling customer care. They sent a guy who told that the motor needed to be replaced.
But since then i did not get any response, though i called customer care multiple times. Every time they say that it would be resolved soon. But nothing happened since the last one month. Can this be looked urgently?...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — pedestal fan

 Mona Desai on Jun 14, 2019
Twice complaints have been raised. The visiting technician checked the same and intimated that the motor needs to be replaced and would return with the motor the next day. Two weeks have gone past. On calling, he promises to visit the next day. The fan is under warranty, the details have been provided to the technician. Complaint numbers are PUN[protected] dated 11 June 19 and PUN[protected] dated 22 May 19. Mobile used for calling is [protected]....
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — bajaj electric rice cooker not working

 Aronpaul on Jun 13, 2019
Hi, This is Alok. I Bought Bajaj Electric Rice Cooker with Model Bajaj Majesty RC X5 in Flipkart on 8th March 2019.Recently on 6th May 2019 Rice Cooker Got Faulty and Not Working. Then I Raise a Complaint to Bajaj Service Team. But, Response is Very Bad. Saying that will Resolve in 3 Days. Still No one is Responding.

Very Bad Experience with Bajaj Electricals.
Need Support to get it Cleared.
Thanks...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — electric rice cooker

 subbuh on Jun 10, 2019
I am feeling sorry for purchasing a Bajaj electric rice cooker. It is more than one year is over, but I can say confidently that we have hardly used for one month continuously. Yesterday I lodged a complaint 4th time. Previously I never lodged complaints on any product with this frequency. If I have d chance to advise customers I will advise them not to purchase Bajaj electric cooker. After sales home service is there means I thought of in another way. I never expected that I need to book complaint every month. Thank you...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — bajaj cooler issue

 Padamsinh Rupnar on Jun 10, 2019
I have log a call for cooling issue. From my registered mobile no.[protected]. Service engi visit @ home after 3 days from the date of complaint and he fit the new machine and charge 650 from me. same day machin working stopped and i have call him and asking for change it But from more than 6 days neither bajaj engi visit @ home or Bajaj call centre and area service head respond on it.

Very poor service I have seen from Bajaj....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Bajaj Electricals — wet grinder repair

 stanlypacode on Jun 6, 2019
We purchased a wet grinder on 25th May, Saturday and noted that the drum was leaking. We booked a complaint on 26th May Sunday with the customer care. We were informed that the issue would be addressed in two days. But no one has attended the matter so far. We called the customer service a couple of times later in the week. But the problem is not resolved.

Its now about two weeks since we booked the complaint. No one cares to bother resolving the issue.

Please resolve the problem....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — pump issue of bajaj cooler dc 2015 icon

 Shruti Priyam on Jun 4, 2019
Yesterday i have bought a brand new bajaj cooler dc 2015icon first day performance was really impressive but next day it's pump created a problem and is not taking water don't know why. Bajaj is our country's most reputed company and this kind of services are not expected from bajaj electricals. This is really very disappointing. Please take serious actions regarding my problem. Send your engineer as soon as possible....
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — new ceiling fan making noise and technician not responding properly

 kishorbbn on May 17, 2019
I got constructed a new house building and required fans for my new building. My friends and relatives suggested me to go with either havells or crompton. One of my customer at bank mr. Dharmendra bohra, owner of mahaveer electricals and electronics suggested me to go with bajaj as this is an indian company and cares for customer. I bought 10 ceiling fans 3 exhaust fans and 2 wall fans total 15 fans of bajaj itself. I had to buy a small ceiling fan so i went to the nearby dealer of havells. When i told him that i blught bajaj fans, he said that i have done a mistake. Now, there will be always issues...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — faulty bajaj platini tilt-head stand mixer (marsala)

 Sahewal on May 9, 2019
Hi,
My name is archana dhillon.
Problem : — i bought platini sm01 5.2-liter 8 speed 1000-watt tilt-head stand mixer (Marsala) from “amazon.in “on 2 nd may 2018. It has two years
Warranty. It stopped working in november 2018. (Just in six months)
We talk to amazon customer representative. He told us to call seller “cloudtail india”.
We contacted them and they further told us to contact bajaj electricals and send us the number.
Finally, we contacted bajaj customer representative and their service guy came in december.
First time he tried...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — product part not available.

 FFI - Fact,Info & Fun. on May 8, 2019
What's the point in buying branded item when after 2, 3 yrs that product can't get repaired.
The service centre says the part that needs to be replaced is not available as new one is is market.
I mean what the heck is this.
Why one will not buy non branded items if it will get obsolete in 2yrs. Ridiculous.
Strict and prompt action needs to be taken so that my issue gets resolved.
Bajaj microwave 2503 etc....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — bajaj 2016 mtb

 marina monteiro on May 5, 2019
I had purchased this manual Microwave from Bajaj on 27/05/18.
A few months back had an issue with the Microwave which was not warming up. The technician came and replaced the part. Last two weeks we are having a similar problem.
I called the customer care number asd asked them to replace the faulty instrument which has given me problems twice during warranty period. If I am having problems so often now what will I do after warranty?...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — job

 MEHARballa on May 4, 2019
Sir i got call from shine.com that what type of job you want. Then she offered me a job vacancies in bajaj electicals ltd and send me the mails for interview process

Profile: junior engineer (Production department)

Company:- bajaj electrical ltd.

Document required: —

1: 10th mark sheet
2:12th mark sheet
3:mark sheet (Highest qualification)
4: adhara card
5; pan card
6; updated cv

Location - bangalore

Salary;- 25, 000/=

Sub:- intimation for document verification...
Complaint comments  Read comments [1]Complaint category Employees

Bajaj Electricals — for customer care fault, customer need to bear all cast. unfair practice

 vikakkar on Apr 23, 2019
Dear customer cared


I would like to drive your attention to the bad service provided by bajaj electric department bangalore.

I have bought one bajaj geyser keeping in mind that bajaj is good name and provide best service to their customer.

My geyser stop heating and i have given first complain about it on 14 match 2019. But have not received any call from your service station for rectification.

There after i have given another complain on 30th march 2019 and they ensure that it will get taken care in 4-5 days. No on one come...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — gas geyser not working since last 5 days

 nemaanand on Apr 12, 2019
My product is under warranty and i raised complaint 5 days ago that gas geyser not working. This is my 5th complaint in last 1.5 years. The product is completely worst and bajaj electrical never cared to replace it. Anyway,
The complaint i raised 5 days ago is that gas geyser again stopped working.
The complaint number is pun[protected]-1. I am calling customer care daily to know when their technician will visit and they do not have answer, they have given me a number to check with technician and that guy never picks up the call. Customer care has shown reluctance to call the...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

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