Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 25%
Submit a Complaint
638
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

TwitterFacebook
Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2282 8250

Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
25%
Complaints
638
Pending
180
Resolved
115
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Electricals related photos (48)

Bajaj Electricals Complaints & Reviews

Sort by:

Bajaj Electricals — tm 2200 otg

 Dr.PoojaJain on Jul 25, 2017
I bought a bajaj otg last year. Its temperature was incorrect right from day 1. The product was defective. Numerous complaints were made. Although many technicians came in response to the complaints, none were able to adjust the heating satisfactorily. And request for replacement fell on deaf ears. Eventually, the company started closing the complaint without attanding to the call. I have made almost 10 complaints if not more. The otg is still in warranty....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — bajaj water geyser

 J.V Sastry on Jul 24, 2017
The complaint from visakhapatnam. Compalained about the water heater stopped working. We complained to customercare and they filed complaint. But service is very worst. The service agency are not interested to work under the service of bajaj. They are working in all other private works. They said if you want urgent, we send private person not under bajaj. I called back to customer care. They are not responding to this. Simply saying we can book only complaint. My bajaj call id is "hyd2207170012303306-1. Share secret code 8571 to engineer on call resolution".
For this stupid service, they...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Delivery issue

 Nazarr Hussainn on Jul 11, 2017
Dear sir
I am the renowned customer of yours from past decade.
Recently i purchased home appliances bearing invoice number 1207/17 g/s-756.
Dated 05-07-2017.
At the time of purchasing your representative said the above purchased appliances are in your warehouse and they will be delivered in four working days.
Later on when i contacted after the above stipulated time now they are saying that it will take another a week to deliver.
Please revert back asap....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Complaint to repair the bajaj majesty cgx 3 cook top gas stove now under warranty

 damo1958 on Jul 8, 2017
I hereby lodge complaint to repair under warranty the bajaj majesty cgx3 cook top gas stove. The particulars of the product iare given below :

1) name of the customer : damodar mishra
2) phone no. To contact : mobile no. 9937004804, landline-0674 2743514
3) customer address where the product is available : plot no. Vi-m-839, sailashree vihar, bhubaneswar - 751021, odisha
4) name of the product : bajaj majesty cgx3 cook top gas stove
5) serial no. Of the product : 1000616
6) cash memo no.- t 11 / 73062 dated 21/08/2016
7) place and date of...
Complaint comments  Read comments [2]Complaint category Home & Garden

Bajaj Electricals — Unethical behaviour

 pushpabhandary1997@gmail.com on Jun 17, 2017
Sir,
I purchased a chimney on 20th may. After many request it was installed on 30th may with only one bulb instead of two. The technician said, "aise hi chala lo."we complained to dealer. After many requests it was installed on 17th june. And we were told to pay extra 100 rupees which we refused. So the madam from sion office told the technician to remove it. Spoke rudely to us. Its not a question of 100 rupees but people should know how to speak to their customers and give proper service and don't force us to raise our voice....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj pedestal fan

 Jignesh437 on Jun 16, 2017
Sir, i launched complain for pedastan fan before 3 days. But till date no budy attand this complain. Now days weather is so hot and i required it urgent repair. My humbly request you to send ur reprentative today at my address..

Complain id..12082567 and 12093202

Add.. Plot no.70/2 sector 3 new
Near rto office
Gandhinagar
Mo no..9317632737...
Complaint comments  Read comments [2]Complaint category Appliances

Bajaj Electricals — Air cooler repairs

 Anant Phatak on Jun 4, 2017
Respected sir
I had lodged my complaint on 26/05/2017. Your technician visited and removed fan and fitted new one, but it is also not working from when it was fitted, your technician will visit again on 05/06/2017 as he promise me.in this connection i would like to request you that repair or make it good in single attempt... No again and again trails
Regards
Anjana phatak
Bhagwati housing society
B/t/4 chimbel goa
9922061613...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Bajaj Electricals — Repairing of bajaj induction chula

 saroj kumar. on May 20, 2017
Sir,
I was purchase a Bajaj Induction chulha on 06.01.2017 from VIGNA Appliances, Adyar, Chennai. But after lapse of four month from purchasing date this product stopped functioning. In this respect I had lodged a complaint vide no. 11867956 on customer care in previous week. The representative attend the complaint and refused to repair the chulha to say warranty can not be given due to stamp has not affixed on bill.
In this respect it is submitted that warranty for this appliance was given for six month which will be lapsed in June, 2017. I was purchased this appliance from Chennai...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — Bajaj desert cooler complaint

 santoshkumar1982/30 on May 19, 2017
I have acknowledged my complaint on bajaj electricals customer care no. 18001025963 for malfunctioning of my newly purchased desert cooler and they gave me a Bajaj call No DEL1505170011905562-1 on date 15.05.17.
Details are as under
Make- Bajaj
Model- DC 55DLX 54 LTR.
Color- White
Date of purchase- 24.04.2017
Address- M-13/3, Gali no. 13, Brahmpuri Delhi-110053
Mobile-9717633354
But neither any resolution nor any response given to me till date. Although they also informed throuh e mail but very irresponsible behaviour by the company and totally...
Complaint comments  Read comments [2]Complaint category Appliances

Bajaj Electricals — Technician not returning your product

 Apurva Ghate on May 18, 2017
We had launched complain for our water purifier wpx 7 my bajaj call id is pun2104170011772662-1. Your technician has taken on 27 april 2017 and has not yet return it and not giving us any update about it. Technician name:- satish, water purifier technician +919421426736
Your customer care person sujeet don't have manners to speak to customers and specially a lady customer.
We are highly disappointed with bajaj services.
If possible please revert on these issues as per your required time as you people need a 1 month to replace a filter of water purifier then you might need...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj Platini food art food processor

 Kanika. Singh on May 15, 2017
The grinder mixer jar is damaged and needs to be replaced. It has been 2 months since i have put a complaint(22nd feb2016) and since then have been following up with n number of people and phone numbers and today someone named puneet turns up to say i have to pay for this though when the complaint was lodged it was very much under warranty. The warranty expired on 21/4/2016. I have been fpllowing up with mr raghav agarwal who is the area manager no 9250091987 everyday. This is not the kind of after sales service i expected from bajaj whose products i have been using life long. Pl resolve this at...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj new shakti 10 litres water geyser not working : power on is not working

 Siddhant Raman on May 12, 2017
My bajaj new shakti water geyser is not responding to switch on. I have checked the power point and it is working fine.

This water geyser was bought in december, 2016 and it is still in warranty.
If you can give any phone number for lodging the complaint, that will also be fine.

I live in whitefield, bangalore.
Please respond asap on next steps to get this fixed....
Complaint comments  Read comments [2]Complaint category Water Heaters & Geysers

Bajaj Electricals — Bajaj air cooler DC 2015/ I am complaining about cooler and non-supportive customer service

 mckinsol kaushal on May 11, 2017
Hey I bought a bajaj DC 2015 Air cooler 2-3 weeks ago, and the water motor is not working from 1 week, from than I am calling customer care and they are saying we are making it urgent we are making it emergency and following up,
They have given me three number
1- Sarvesh - 9818230214 - not picking up phone from 3 days...
2- Anuj Tyagi - 9599548405 - he is also noi picking up phone
3- 0120-6414135 - going switch off.

These guys are so unprofessional but they know nothing is going to happen against them so they are doing what they want.

Please...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Steam Iron burnt in flames while using

 paraskumar86 on May 11, 2017
I had bought a Bajaj Steam Iron in November 2014. Within couple of months there was some heating issue which was resolved by the service centre.
Some days back, while using it, it caught fire and whole iron started burning in flames. I made a complaint but service centre took a long time to respond and told me that its out of warranty so anything can happen and they cannot repair now. This means that the so called Bajaj iron can burn into flames once it is out of warranty. I have been requesting to service centre guys ( Mr. U.K Banerjee ) to connect me to Company representative but in vain....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Call ID "CHA2304170011784987-1" Has been cancelled without resolving the problem.

 Sohan Dhiman on May 6, 2017
Hi Sir/Ma'am,

Call ID "CHA2304170011784987-1" had been registered on 23-April-2017. Today technician came and did not resolve the issue and cancelled the call ID.
I had word with many supervisors in the Chandigarh reason about the same issue, they assured me that issue will resolve and sending technician but today after two weeks they sent the technician but he was unable to resolve the issue. Now when I called back the supervisor they told me that Company does not provide the parts, so ask any local technician, who can fix the issue.
Bajaj products and services are...
Complaint comments  Read comments [1]Complaint category Other

Bajaj Electricals — Food processor fx-13

 ankita sonsi on May 4, 2017
We bought the product in December, 2016 and since the intial days of purchase it is creating problem. The machine gets heat up very oftenly, processor was not working properly. Since that time we have lodged complaint many time at the customer care no but either executive have not visited us or if visited, without even opening the machine, told us that it is working fine, its just matter of service and after 4 months, executive told us that there is some belt which needs to be changed and is not under warranty. since than that executive has also not visited us back and infact has rudely communicated...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj cooler-worst product worst service. Ever buy

 Manish Karnatak on Apr 29, 2017
Bajaj cooler. Worst company and worst service. It's been 3 weeks today and no action has been take against my complain. I bought a bajaj tower cooler for vijay sales noida and on the second day itself it stopped working. After a lot of calls customer care gave me the no. Of area supervisor who never picks up his call. After a couple of days a guy called up and came home, he said some parts are required and told me to remind him. It's been roughly 2 weeks after his last visit and he wants me to call him eery day before 11 to remind him.
I had a symphony cooler and i repent on giving it away....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Mechanics ignorance and consumer harassment [Resolved]

 Sunny R mann on Apr 24, 2017
Hi Bajaj Electricals,

I have lodged a complaint for my Bajaj cooled DC2004 3 days prior and mechanic have called me same day to resolve my issue but he havent come down. Second day when i have called from my number he haven't picked up the call and when i try from another number he said that he is coming in 1 hour but later he switched off his phone. Now he have put my number in reject list. Customer care guys are saying call there lead Anuj but he is not picking up my call then i have called again they said call sanjay Sharma but he is also ignoring my calls. From last 3 days iam...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — Dealer's non cooperation to a complaint [Resolved]

 akbhowmick122 on Apr 24, 2017
I had purchased a Bajaj Majesty New KTX7 cordless Kettle (1 ltr) on 8th April, 2017 from Assam Railway Employees' Co-operative Association Ltd, Rest Camp, Pandu, Guwahati-12 (Regd No.685/49). But, the same was found faulty after taking to home. The lid of the kettle opened automatically during boiling of water. We used it for few days thinking that it might be mistake on our part. But, ultimately we took the kettle to the said dealer on 23rd April, 2017 evening and told about the problem. The dealer's assistant checked the kettle and agreed that it was defective.
I asked them to keep it...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Microwave oven installation & demo [Resolved]

 sunil kumar p on Apr 22, 2017
We bought a new Bajaj Microwave Oven - 2504 ETC in the month of March. We did contact Bajaj Electricals Customer care on April 1st for Installation request. They gave a req# HYD0104170011656125. No one has come for Installation, post 2 weeks on April 15th - I did receive a message stating that my request has been resolved and closing the Req. I had to call Bajaj Electricals customer care again on Apr 16th to enquire about this issue - they have raised another req# 11742838 for this. During the 2nd Request, Customer care executive has given me local Service Centre contact (Krishna +91 9908501790)...
Complaint comments  Read comments [2]Complaint category Other

Recently Discussed

11 hours 53 minutes ago
Bajaj Electricals
Complaint to repair the bajaj majesty cgx 3 cook top gas stove now under warranty
9 days ago
Bajaj Electricals
Delivery issue
9 days ago
Bajaj Electricals
Bajaj pedestal fan
9 days ago
Bajaj Electricals
Service
30 days ago
Bajaj Electricals
Repairing of bajaj induction chula

Featured Complaints

www.bdomains.com