Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 23%
Submit a Complaint
623
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

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Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2282 8250

Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
23%
Complaints
623
Pending
295
Resolved
88
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Electricals related photos (46)

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Bajaj Electricals Customer Care related pictures (46)

Bajaj Electricals Complaints & Reviews

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Bajaj Electricals — Mechanics ignorance and consumer harassment

 Sunny R mann on Apr 24, 2017
Hi Bajaj Electricals,

I have lodged a complaint for my Bajaj cooled DC2004 3 days prior and mechanic have called me same day to resolve my issue but he havent come down. Second day when i have called from my number he haven't picked up the call and when i try from another number he said that he is coming in 1 hour but later he switched off his phone. Now he have put my number in reject list. Customer care guys are saying call there lead Anuj but he is not picking up my call then i have called again they said call sanjay Sharma but he is also ignoring my calls. From last 3 days iam...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — Dealer's non cooperation to a complaint

 akbhowmick122 on Apr 24, 2017
I had purchased a Bajaj Majesty New KTX7 cordless Kettle (1 ltr) on 8th April, 2017 from Assam Railway Employees' Co-operative Association Ltd, Rest Camp, Pandu, Guwahati-12 (Regd No.685/49). But, the same was found faulty after taking to home. The lid of the kettle opened automatically during boiling of water. We used it for few days thinking that it might be mistake on our part. But, ultimately we took the kettle to the said dealer on 23rd April, 2017 evening and told about the problem. The dealer's assistant checked the kettle and agreed that it was defective.
I asked them to keep it...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Microwave oven installation & demo

 sunil kumar p on Apr 22, 2017
We bought a new Bajaj Microwave Oven - 2504 ETC in the month of March. We did contact Bajaj Electricals Customer care on April 1st for Installation request. They gave a req# HYD0104170011656125. No one has come for Installation, post 2 weeks on April 15th - I did receive a message stating that my request has been resolved and closing the Req. I had to call Bajaj Electricals customer care again on Apr 16th to enquire about this issue - they have raised another req# 11742838 for this. During the 2nd Request, Customer care executive has given me local Service Centre contact (Krishna +91 9908501790)...
Complaint comments  Read comments [2]Complaint category Other

Bajaj Electricals — No refund for cancelled order

 Ketan C on Apr 11, 2017
An order for air cooler was placed on company site was cancelled due to processing delays at companies end having order number BEL001B0125882 dated 26/03/17
the amount Rs. 4931 paid by IDBI bank debit card
After cancellation of order almost two weeks have passed but still no refund is received by me, i have shared my bank statement for same with company but company is insisting that they have initiated refund at their end and has shared a transaction id for same. but they are not believing in customers details and bank statement and are not ready to verify if said refund transaction...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Cooler of blower not working

 Sushma Dammur on Apr 11, 2017
Cooler not working please resolve issue cooler model number px96pc
ALREADY SERVICE DONE ONCE BUT STILL ARAISING SAME PROBLEM ITS VERY BAD REMARK
NOT HAPPY WITH PRODUCT IF IT REPEATS NEED TO EXCHANGE OUR PRODUCT AT ANY COST ACCORDING TO CONSUMER COURT OF LAW
We bought the PRODUCT SAME month only and in SAME day installation only it has problem.
The problem is cooler is making very loud noise and moving without steady which is due to some wrong motor inside.

So resolve problem as early as possible....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Domestic gas stove not working properly

 M. Narayana Lal on Apr 5, 2017
Hi,
I am Narayanalal from NIT Engg. Col. Kozhikode. I had purchased Bajaj Gas stove through military canteen (Kozhikode, Kerala) on 2014 with warranty for 3 years with bill no 043586. I am using the above said gas stove for the last two and half year. However I have noticed the consumption is more and some sound is coming from the stove. My old stove was performing very well. And there was no sound from my old stove. In my old stove I use to get 45 to 50 days from a single cylinder. After I had purchased this new bajaj stove I am getting only 30 to 35 days. This is a serious issue and I...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj Cooler

 vishakha joshi on Apr 1, 2017
I bought a bajaj cooler from a local retailer shop and it stopped working second day itself. I called the service provider and registered a complaint. Now I am getting a reply that they can't service my cooler since they need to replace to motor which they don't have available in their stock.

How come this company is selling their faulty product without proper testing and how come they are launching products in the market but not ready with the stock to service items. Really bad services causing inconvenience to people. Would suggest not to buy Bajaj product, surely selling chinese...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Room cooler dc 55

 brkeer on Mar 31, 2017
Dear sir maine 29.3.2016 ko 20.30 baje lotus raipur se room coller dc 55 model liya wo cooler 29.3.17 ki night chla 30-.317 ko dophar 11 bje uska fan band ho gya pump chlu tha mere dwara lotus mai phone kiya unhone on line comlant logine ki apke company service center se cheaq krne 31.3.17 ko log aaye or bataya ki iska motar kharb hai
plese mujhe bataye ki koi product 10 ghante mai kharab kaise ho sakta hai
abhi itna garmi hai us per 9499 rs kharch kr mai bandh cooler liye baita hu

plese aaj hi us complent anusar motar nhi badla gya to mai company ke khilaf kl hi consumer...
Complaint comments  Read comments Complaint category Home & Garden

Bajaj Electricals — Product - bajaj iron majesty mx 5 (give me a permanent solution)

 Niteszzz on Mar 30, 2017
I have purchased an iron from ezone in the month of dec 2015 & once or twice in every 2 month i have to call customer care for repairing. In 15 months period its almost been repaired 10 times so please give me a permanent solution by replacing it. And during every call i say them to replace but every time they just say we will fix it & it will not be damaged again. So, please replace it. My last COMPLAIN NO. IS KOL2412160011102455-1which was on 24/12/2016. Also my product is under 3 years warranty....
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — About Non Spectrum Pedestal Fan

 Life Mission on Mar 29, 2017
We had purchased 2 Pcs. of Non Spectrum Pedestal Fan from Dipika Lights, 18, Ground Floor, Mangaldeep Apartment, Bhatar Road, Surat on 21/7/2016 Bill No. 4/387. Out of that one Fan is not working properly. It makes noise. This product is in one year warranty. Sr. No. of the product is S4100516. So please do the needful.

Our email ID is lifemissionsurat@gmail.com

Thanks...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Water heater Geyser

 sohamghosh92 on Mar 20, 2017
I bought a Bajaj Geyser about two months back, and the geyser has never worked for even one week continuously. I contacted customer care multiple times and they are not coming to fix it. They only come once in 15 days, and give excuses like, "your home is too far" "I can't come that early to that location" I called their area manager, Mr Ramamurthy(9900368877) and even he said that neither can he send the person in time nor will he replace the product
My name is Soham Ghosh, and the latest complaint number is BAN1903170011579006-1 After that complaint also I called then but they refuse to...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Bajaj 3 burners gas stove

 Sumit Kukreja on Mar 10, 2017
Sir/Madam,
I have purchased a 3 burners gas stove about 1 year ago from the authorised store in Kamla Nagar, Agra. Since then the smell is coming out of it of leakage of gas and i have complainted a lot of time about it to the customer care and every time the technician come and go but the problem is still unresolved. Now i want to you to take some steps because it is matter gas leakage which is hazardous.

My contact details are
Phone No. 9690954408
Email. Sumitkukreja1994@gmail.com...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Received fan blade in damage condition

 ttupti@yahoo.com on Mar 4, 2017
Dear sir/madam

Enclosed please find the photo of damaged blade and the invoice copy of the fan received by me

Ir when i open the parcel i was shocked to see that the blade was band

Please take the action and change the band blade
I talked to customer care they gave me an email address i forward my email on the same address but my email bounce plz do the needful in the matter...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Grievance for getting replacement for product under warranty period

 akashpathak1 on Feb 28, 2017
Dear sir,
I have purchased a water heater on 01/11/2012 (Invoice attached) amounting rs 6, 500/- on 23/01/2017 i registered a complain vide number kol2301170011284904-1 because of water leakage from geazer. The service man came and said that the geazer is within warranty period and it will be replaced free of cost from the company. He took away the xerox of invoice 1, warranty card. On 30/01/2017 the service man came to our premises and handed over the tag (Attached as tag). We asked the service man from where we will get the replacement. He informed us that we have to contact the shop from...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Bajaj room heater model no. chx 10 room heater sr no. i-101-0816-00655

 sulochana rao on Feb 23, 2017
The above Room Heater was purchased from Electrical Emporium Jabalpur M.P. for Rs.4500/- on 16-01-2017. After running only 2 days heater became out.This piece was replaced by another piece. This piece piece was runnig with vibationswhile in anticlockdirection.service center technicans tried no.of times torectify the defect.The defective Heater be replaced....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj fresh sip juicer mixer grinder [Resolved]

 deep8099 on Feb 20, 2017
I am using bajaj fresh ship juicer mixer grinder which was creating some problem while using it. As it was under warranty (It was in a working condition) i had registered a complaint regarding the same complaint no.-11412388-1 on 15th/feb/2017 for which the technician come to my place next day and checked the fault and took the jmg along with him and told me that the issue will be corrected and the jmg will be delivered next day that is 17th/feb/2017. As he had not informed me anything about the same i called him on 18th/feb/2017 and asked for my product for for which he told me that he had not...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Platini stand mixer sm 02 [Resolved]

 Pawan Tarachandani on Feb 15, 2017
I had placed an order on 8th February for a stand mixer with order number BEL001B0125265. It was mentioned that the product will be delivered within 7-10 days. Today is the 8th day and the product hasn't even dispatched. When I called the consumer care, they said the product is out of stock and will be in stock in next 2-3 days and then it will be shipped.
How careless they are, they should have mentioned out of stock on their website but they didn't. Just making their customers fool. Alos, I have already done the payment for the product and it is a huge amount. Still they don't care. I...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Service of Electric Geyser [Resolved]

 Ayush1967 on Feb 11, 2017
Pl provide ur Service Representative for Service of Electric Geyser which running good but Which Geyser start then blow Noise.
I promise that pay your services charges as your customer service tarrif.
My address as below -
Santosh Kumar Mishra
101-E-Block, Shyam Nagar,
Kanpur - 208 013
Next Gali of Archie's Education Centre,
Waiting your valuable action.
Thanks...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Majesty J X 4- Juicer Mixer Grinder [Resolved]

 hemant ghaughtyal on Feb 1, 2017
Hi,

I buy Majesty J X 4- Juicer Mixer Grinder in the month of Dec 2016 and in the month of Jan 17, I faced problem related to Motor House.Motor is not fixed correct due to that i faced problem related to filter jali and juicer house cover.

Once i had paid for filter jali and juicer house cover but on friday 27/1/17 same problem occured and bajaj service centre ask me for another 600 bucks.

Due to the defected product, i'm suffering and bajaj company is earning money through its service centre for defected product time and again.

People...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Heat convector RX10 [Resolved]

 BK Malik on Jan 31, 2017
Ncharge customer care
Dear Sir,
I have a Bajaj room heater Majesty Heat converter RX10. It is more than Two years old.
Since it developed some problem I personally took it your authorized service center .
I was not aware that it's location had recently changed, so I first went to old location in Sector 49 ( as informed by your Toll free number), then finding that new location in Sector 45, I took it to your service center ( Sarthak services) and explained that the heater was not working.
They inspected the heater and informed me that " filament " needs to be changed...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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