Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 22%
Submit a Complaint
758
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

TwitterFacebook
Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
122
down
53

Fax:
Fax:
+91 22 2282 8250  

Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
22%
Complaints
758
Pending
149
Resolved
124
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Electricals Complaints & Reviews

Sort by:

Bajaj Electricals — bajaj food processor fx 1000

 Shivani Nikam on Mar 18, 2019
I am currently using bajaj food processor model no fx 1000 this was purchased on[protected] and the product is still under the warranty.

I have been consistently facing issues with this product.
1. The kneading jar stopped working within a month of purchase, which was later replaced.
2. While using the food processor suddenly smoke started to come from underneath and it started to smell like something is burning, when checked then i came to know that the issue is with motor. This is very dangerous it could lead to harm to the person operating it.

I have...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — morphy richards food processor dlx 1000 w

 h_sawhney on Mar 15, 2019
I need a replacement of the plastic jar, the company is asking me to pay service charge of rs 250 along with the price of the jar. When i questioned mr suman mondal of kolkata branch that i do not require any service, i would need the replacement of the jar for which i am ready to pay the price. He said it is company's policy to charge service charges for any replacement products. This is a rip off policy of making money, when the customer clearly states he does not need any service the company would still charge rs 250, bajaj company is just looting people and this rip off should be stopped...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — manufacturing defect

 [email protected] on Mar 13, 2019
1 with due respect i beg state few line for consideration and necessary action. I have purchased two fans from csd kolkata few months before. I have connected both the fan 10 days back and both of them are under warranty. Both the fans are not working properly. Speed of the fan are varies continuously (Up and down).

2 i have raised complaint today and your technician also visited. Complaint no /call id is kol[protected]-1. Model no is pride c/f 1400mm and sl no s[protected] and s[protected]. No satisfactory reply from your trechnican. Lastly he told wearing faulty. Wearing...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — I,m completing bajaj majesty iron it's not working properly

 Prem Sood on Mar 12, 2019
I purchased a new bjaaj majesty iron but now it's not working properly. No light or no crrunt in the iron. We purchased this product two years ago. We need to repair the iron. Please do the needful and oblige us. Kindly send a detail of the repair centre or may be they can contact us. If repair is not available then suggested what to do.
With regards...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — bajaj frio cooler

 Wallforme on Mar 11, 2019
My family bought the product bajaj frio cooler from a local shop instead of amazon or other e-commerce app. The sound is painful to the ears and no it's not a technical problem. The product itself is built as such. We want to return the product and get the refund.

Can anyone suggest how to return this product? The shop that we bought this from told that it cannot be returned and at the most can be exchanged for a different product. I don't blame the shop guy as my family didn't bother to check the return policy. However, since the product is used by an elderly person, it has become...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — bad service & rudely behaviour

 Azaz Belim on Feb 20, 2019
Hi,

At my home big incident occur water heater pipe was broke and my family member get burnt on neck, which installed by company engineer at time of installation for same i have raise request to repair water heater which is in warranty but service person ask for charges for same i have call customer care they revert very rudely and say we will not help as we are not responsible for pipe we only give service on water heater and say you can file case against us.

Need support and resolve issue with apologize latter or mail.

* Marked my mail as warning...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — bajaj neo pride ceiling fan

 vijay goyal1 on Feb 18, 2019
I bought 5 bajaj neo fans in april, 2018. The fans started making noise for which several times complains have been raised. However, every time a technician comes and make a temporary fix and goes. The problem arises again in some time. The last complain i raised was on 28th january (Pun[protected]-1, pun[protected]-2) for which no resolution has been provided yet. A technician came, took the fans for 4 days and returned saying he was not able to fix them. Every time i call at bajaj, i am told to call different service centre managers who don’t respond to the complains as well. Today,...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — bajaj majesty dx 4 / duplicate

 Moinuddin Shamanji on Feb 18, 2019
The repair guy took away my iron in the name of replacing the wire which was burnt however after four days when he returned he intend to give me the iron which wasn't mine. How could people working for such a brand can do so. My product was pretty intact & neat. Whereas the iron which the repair guy brought back was all worn out full with scratches & not even the same iron i surrendered. I denied to take the product as it wasn't mine. I'm seriously worried how could i go further with such a brand-name who doesn't even know how the customers are treated. Requesting the customer care to look into...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — pathetic after sale service by bajaj electricals for water heater

 Praveenbhalli on Feb 8, 2019
I logged a service complaint with bajaj electricals on 24-jan for bajaj water heater shakti 10 liter capacity. Ticket id hyd[protected]-1. Service engineer came and checked and said 2 parts - thermostat and element need to be replaced and said he will place the order for the parts. Post that there is no update from the service engineer or bajaj. I have called up the engineer multiple times but he is either not reachable or says order needs to be placed. I call the bajaj customer care and they gave number of service manager - 2 times 2 different numbers, but there is not response from these...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — 2 cfl bulb

 priya.darshni on Jan 27, 2019
Hi,
I purchased 2 cfl bulb from paytm on 8th of october but it got damage within a month, i emailed bajaj electircals at same time but they revert that i need to call... Today i called to customer care but they are not ready to assist... Simply given me the number of area head but that number was switch of... Such a fraud company... Illl never suggest anyone ever... Worst service after sale....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Bajaj Electricals — bajaj twister mixer grinder

 Milind1808 on Jan 26, 2019
I have purchased bajaj mixer grinder from croma on 18/01/2019. The rotor blade broke after 8 days use. This appears to be a design issue with the material of the blade. I had a visit from bajaj technician who has replaced the blade, however the material of the blade does not give me any confidence. I have used mixer grinders of various makes for 40 years and never experienced that the rotor blade of the machine gets broken. The bajaj rotor blade is made of pvc which is very brittle. When i checked the material of other makes i found that the same is poly carbonate

Bajaj seems to...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — bajaj rx7 room heater want to be replacement. [Resolved]

 Rrmeena1989 on Jan 5, 2019
Dear sir, i have purchased a bajaj room heater rx7 dated on 25.11.17 with 2 year warranty. This product was break down 11.12.18. I noted the complaint to bajaj care. Technician come and repaired but after some day product again break down then i again complained 30.12.18. Technician again repaired to this product. After a one day product again break down & it's not working. I have face the problem 3 times again and again.
So finally i decided to replace this product with a new product as same but bajaj dealer ibrahim khan & bajaj company refused for replacement this product.
So please...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — faulty appliances supplied again and again

 Vaibhav Bansal35 on Dec 28, 2018
I purchased a majesty duetto gas geyser from bajaj last week and the geyser I recieved was not working. So I registered my complaint and after many efforts today I got a replacement and the new one is also a faulty one. Both of the geysers have different faults though. This clearly indicates how serious they are about such devices like gas geysers which can cause harm to live and property. I dont know how many times do I have to register complaints and how many faulty devices are they going to offer before they supply the fully working piece. I request the forums to take strict actions against these...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — gas stove top to be changed

 Adishree Wadhawan on Dec 25, 2018
I have been chasing the whole team since days and there is no action taken as of yet. I always get couple of different numbers from the customer care to be called, to whom i call everytime either they don't answer or is switched off. The person who messaged me, always say - tomorrow it will be done maam but tomorrow never comes. It usually takes 2 working days to resolve an issue and today is the 5th working day. I did not get the proper service even after contacting and personally requesting the manager. I have beenaking so many calls everyday to get the status but all the effort in way
...
Complaint comments  Read comments [2]Complaint category Appliances

Bajaj Electricals — complain of steam iron leakage problem

 Ashok Kumar Das on Dec 18, 2018
Dear sir/madam
I have purchased murphy richards steam iron model :- super glide. On 18.11.2018 @rs-2050/- from vijay sales faridabad. My tax invoice no -342-r-si-11370.
Problem is that the water leakage.
Your service engineer visit on 15.12.18 but he didn't any positive response. I don't repair the product. I am dissatisfied your product.
With regards
Ashok kumar das
Mobile nos-[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — regarding replacement against manufacturing defect

 makwanahs on Dec 11, 2018
Sir,
I purchased Bajaj Majesty New SWX8 from Siddhi Sales & Service Vadodara vide Bill No.2018-19/R/006082 Dt.07/11/2018 .I got item with fitting manufacturing defect. I complained on customer care vide Call ID AHM[protected]-1 on dated 26/11/2018 9.33AM and person from service center visited and declared that it's a manufacturing defect and inform us they will replace the item but after along time "my complain is till pending" but as per image no.2 my complain was closed without solved. So please resolve my complain immediately.

Thanks
Hasmukh Makwana
Mob....
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals Ltd — immersion water heater rod

 debarghyaroy on Nov 24, 2018
Had purchased Immersion Water Heater Rod on 13th October 2018 and suddenly from last few days when ever I am switching on the Water Heater the MCB switch gets off automatically. But when I contacted Bajaj Electricals Consumer Care they are not ready to take the Complaint and they are saying that it is as per Company Policy they cannot take the Complaint for Immersion Water Heater Rod and rather saying it would be replaced by the dealer when I am contacting Amazon Customer Care they are saying they require Deny Letter from Bajaj Electricals to do the needful.

Kindly advise what to...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — not responding of room heater repairing in gp

 bapu1979 on Nov 20, 2018
I had purchased a room heater from bajaj electricals model rx8 sl no i1010814 on dated 14.12.2016 with 2 year guarantee but the product was defective 5 times till date (20/11/2018) and now also defective. Complain already lodged on dated12/11/18 n 17/11/18 but no response in this regard. Due to 6 time defect of the product i want to replace by new one other wise i go for judicial procedure....
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — instant flora geyser

 jasmeen kaler on Nov 19, 2018
Bajaj flora 3l instant water gyser not working (In warranty)
You guys are horrible in delivering services. I submitted request thrice on your customer care and it has been 3 weeks now. First time, i was not home and had to suggest service man to visit next day. However, that next day never came despite of multiple calls. The excuses were, i am on off today, i am not well today. Customer care told me my request got cancelled as we have not responded their calls (Although i just missed call on first day and caller myself coming days), okay i accept that. I registered my complaint again. Again...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — majesty hb04 hand blender

 trushna raval on Nov 18, 2018
My hand blender is not totally working from last 15 days. Purchase on 16 aug 2017. Sr no of product is a[protected]. It have 2 year warranty. Motor is getting to much heat. I mail about this before 15days. But still no one is coming to check this or repair hand blender. It's my worst experience ever. It's not good for your company also. Please do the needful as soon as possible....
Complaint comments  Read comments Complaint category Home & Garden

Recently Discussed

(0 minutes ago)
Hdfc Bank
credit card
(1 minutes ago)
Dishtv
though signal is listed in my package it is giving 301 signal not found error and for this dishtv is stating technician visit with 200 rs charge
(6 minutes ago)
Payumoney
payment not received but amount deducted from bank
(6 minutes ago)
Britannia Industries
I got job offer its fake or genuine
(6 minutes ago)
Homigo
refund

Featured Complaints