[Resolved]  Croma / Split Ac 1.5ton — no cooling from the day one

Address:

Faridabad, Haryana

I bought the croma split ac 3*CRC0698 invoice no SLF02A[protected]
on 17/02/2012 in croma,crown interior mall in Faridabad.From the 1st day of installation
there is absolutely no cooling,so after complain croma technician said all r fine,but remains no cooling.
Again complaint then they told me ,there is no gas, after fifteen days they fill the gas,then for 15 days
It was fine. again no cool, again complaint,ur service guy said leakage, then its takes a week, then 1
week was ok.then again no cool, complains further again gas filled, after 10 days remain same, then I
told pls replace the AC,but they denied. this happened in 3 months from purchase.and in summer there
is no cooling at all,complaint again and again ur service people came clean the filter and said it is ok
from their measures.after 7th month again gas fill, but problem is remain same.this happened more than
8 times in 8months.even this period there is no power in my home in 2 intervals ,but ur
service guy said the ac is fine for without run the ac.again many times I said to ur service guy pls stay
30minutes and check the cooling,but they never wait more than 5 minutes. so u thing how ur croma
company giving the torture to the customer like me for Purchased ur own company product.Again i
made complain on 03/11/2012 croma store Faridabad,after getting my details he never called me,then I
went 07/11/2012 the same store,again they said we will send the service guy.i told pls replace,but again
they Denied. if they come for service, this is a winter season in delhi NCR, they will say cooling is fine.
so pls u imagine about my condition for a simple ac,how long waste my time ,
money,more electricity charges and patience. so finally I will complaint to CEO croma india ltd,pls take
necessary steps to replace my ac or refund my full money .
My Adress as below,
V Ramamoorthy
83,G/F,Ashoka enclave Part-1
Sector-34,Faridabad
Haryana-121003
Tel: [protected], e mail : [protected]@ndtv.com