[Resolved]  LG Microwave Mc - 7880 Psr — NOT CLEAR COMPLAIN IN 20 DAYS

Address:Gujarat

i complained for my microwave oven to LG COMPANY OFFICIAL SERVICE CENTRE on[protected]. call attended by company person, reassure us that they will clear our complain within 2 working days.
we repeat the complain on[protected] as our product was not repaired.
till now they didnot attended us.

product no. LG MICROWAVE OVEN MC-7880PSR
SR.NO 009 AMBT 003253
JOB.NO. RNA[protected] DATE OF VISIT [protected]

THEY CHARGED Rs.280 for this visit, but till now the complain is not cleared.

my contact no. [protected] [protected] arvind shah
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Aug 13, 2020
Complaint marked as Resolved 
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LG — LG Microwave failed to work in 20 days

Hi,

We have bought a LG microwave on 14th MAY, and that stopped functioning within 20 days. We raised a complaint with the service center at [protected] and the complaint # is W8C60100335.

Customer repersentative who attainted the call has given us time of 24 hrs but but the engg. has not turned up till now that is 3 days passed.

We have made n number of calls at the center each time they give us some fake number to contact that does not even exist. As per them they have called up at[protected] / [protected] etc as per them this is direct service numbers and the engg. will reach our residence with 24 hrs.


The numbers of brach office printed on Owner's Manual for Pune city are not working.

This is realy frustating and we think we need to seek help from cunsumer court now.


Thanks,
Deepa Joshi
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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