LG Electronics Customer Care
LG Electronics India Pvt Ltd
Customer satisfaction rating: 21%
Submit a Complaint
4810
COMPLAINTS

LG Electronics Customer Care

LG Electronics India Pvt Ltd

TwitterFacebook
Address
P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
386
down
175

Phone:
Phone:
up
147
down
84

Mobile:
Mobile:
up
201
down
117

Customer satisfaction rating
21%
Complaints
4810
Pending
1594
Resolved
605
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

LG Electronics related photos (474)

Complaints with pictures are more trusted and informative    View all

LG Electronics Complaints & Reviews

Sort by:

LG Electronics — tv service delayed

 Renee Mary on Oct 19, 2018
I am an owner of LG LED 42LB527610# 31200 bought on May 27 2014 from Bismi Appliances Kaloor Kochi. On 8 October 2018, my TV set suddenly refused to get switched on. I changed the batteries of the TV remote as a first measure. I then registered on line and received RNP [protected] on my mobile. There was not much action taken on this complaint. I had spoken to LG TV service Centre Edapally who informed me that they had no stock of Remote control for my model and promised to procure one for me. Meanwhile, I took the remote to an LG TV showroom and found that there was nothing wrong with the remote....
Complaint comments  Read comments Complaint category Electronics & Appliances

LG Electronics — refrigerator baught stopped to cooling in same day

 Abhisheksingh12 on Oct 19, 2018
My self abhishek r singh contact no [protected] .it is my painful duty to inform that I baught one LG refrigerator from Snehanjali Mira Road, it is very disgusting and highly irating to even mention that refrigerator delievered to me was stopped to cooling in same day
It was noticed next day that refrigerator stoppped to cool then i immediately called their customer care and informed about this incident, they addressed my complain and send their engineer to detect the problem, and they informed us that the cooling machine is not working, then i insisted that pls replace it since it is delievered...
Complaint comments  Read comments Complaint category Electronics & Appliances

LG Electronics — faulty refrigerator, two time lg has cancelled the technician visit with out any reason

 satyaman on Oct 17, 2018
I Received delivery of LG double door refrigerator on 13 October 2018, on 14 installation guy came and found some issue, and same was reported to LG center, as such tech engineer or tech person was supposed to come on other or next day as mentioned by them, but without informing me they have cancelled the tech visit and this has happened twice and it has been more than 4 days still waiting for some one to come and rectify the issue made lots of call to customer care, but they seem to be clueless.
please help me out with the issue.

Refrence number for same is RNP[protected]
Complaint comments  Read comments Complaint category Refrigerators

LG Electronics — cheat !!!!!! 55uk6360 led tv

 Sharavnan Kv on Oct 17, 2018
Hi sathya team,

I have purchased ‘LG 55UK6360’ in Sathya agencies on[protected]. The product was delivered on[protected] and demo & installation was done on[protected]. Same day night I have noticed that their problem in a backlight, I see lost of light bleeding in the TV. The same day I have sent the video and screenshot to the LG technical Person and said that I’m seeing the problem, he said a tech will come and fix that. After 3 days I have called Sathya agencies guduvanchery and asked for a TV model change because I’m unsatisfied with the huge amount of tv. And I have...
Complaint comments  Read comments Complaint category TVs

LG Electronics — servicing and subcontracting servicing

 sree dasgupta on Oct 17, 2018
I have requested for servicing and repair of my out of warranty washing machine on 8th october vide complaint number rmp[protected], escalation vide rnp[protected] and subsequently faced the following service glitches :
A) untrained servicing
B) irresponsible and inconsistent response to follow ups needed
C) falsehood - service request closed as completed on system citing customer unwillingness to pay whereas service personnel called customer and cited ill health for not being able to service.
D) multiple visits on complaint escalation (
- however each visit...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

LG Electronics — our refrigerator

 SachinRajani on Oct 16, 2018
16-10-18
To,
The LG Service Center
Rajkot

Subject:- Regarding our refrigerator

Dear Sir,
We had bought a LG refrigerator 5 months back. This application is addressing the following issues.

(1) The bill is attached herewith.
(2) The piece is bought from Croma, Rajkot.
(3) The compressor is faulty.
(4) We had filed a complaint since 5 days but still not got any satisfactory answer from Croma or LG.
(5) We want
(A) Stand-by refrigerator by today only.
(B) A complete new piece...
Complaint comments  Read comments [2]Complaint category Appliances

LG Electronics — ac aotustart after switch off through remote

 Mkvora on Oct 16, 2018
I have purchased lg ac on 06/04/2017
Now last some days ac start automatically after switch off through remote l have registered my complaint online through bhavnagar dealer m/s patel electronics yesterday michenic came from the service station i informed my problem he took remote and switch off the ac made some settings in remote within 90to120seconds & he demand rs 649/ service charges i didn't understand that he not done anything only set remote i ask him my problem solve or not but he demands chg. Then he call service station to a lady she demand chg with me before solve the problem she...
Complaint comments  Read comments Complaint category Electronics & Appliances

LG Electronics — no demo service from lg

 Tarunbatra81 on Oct 15, 2018
I have purchased lg 28 LTE convection microwave from dream electronic dehradun on 14 oct 18 . I got a call from [protected] that he will be coming in next one hour for demo sevice. But after one hour got call again from same person saying he will be coming tomorrow morning but till now no correspondence from lg and got one sms from lg which is shown below.

Your Service Request RNP[protected] is closed.( Reason : Customer Appointment over 5 days ) & charge collected Rs 0/-, for further assistance call LG on[protected]

Now please tell me on what basis my service request...
Complaint comments  Read comments Complaint category Electronics & Appliances

LG Electronics — double door fridge not working

 marunaga on Oct 12, 2018
On 1-sep -2018 fridge machanic came to my house repaired my fridge and he charged 6000 rs for only changing of thermostat wire in fridge. That time I am not averring knowledge of fridge internal part. later I came to notice that cost 0f the thermostat is around 200-500 rs only. he cheated me. After repair same problem come again. I approached L&t costumer care centre they are not respond ....
Complaint comments  Read comments Complaint category Electronics & Appliances

LG Electronics — water does not fill the tank and drains autoamtically

 Harshitjoshi29 on Oct 12, 2018
We have a lg washing machine in which when we start the water inlet, water comes in the tank and directly passes out from the drain hose instead of staying in the tank. We checked the drain hose pipe from inside, the rubber and spring mechanism is okay then also the problem is occuring. The drain motor is also fine. We require a solution as soon as possible....
Complaint comments  Read comments Complaint category Washing Machines

LG Electronics — product compaint

 atulpund25 on Oct 11, 2018
Dear sir/ madam

I have bought lg refrigerator from m/s. Madhu electronics, sharanpur road, nashik on 25 march 2018 (Bill attached).

This is to bring your kind attention that recently from last two month there is abnormal noise coming from refrigerator (Video attached), which was not the case earlier. I have contacted to customer care of lg regrading the problem, there was no positive response from lg limited.
Lg is not providing proper service & they are deliberately delaying to attain the my complaint. Even they couldn't diagnose the issue, they are doing...
Complaint comments  Read comments Complaint category Refrigerators

LG Electronics — fooling customer in the name of extended warranty

 agarwalprachi191@gmail.com on Oct 11, 2018
So i had purchased lg ac from croma which gave me extended warranty for five years.
But now as there are some issues with my ac they raised me a bill of 10000 rs. Is this justified. I paid 30, 000 for 22, 000 ac which is i paid 8, 000 rs extra in the name of extended warranty and this is what their after sale service is. Plus it has been 14 days to my complain stil the ac is issue is not been fixed...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

LG Electronics — dangerous mobile phone

 dr.nishantkathale on Oct 11, 2018
I had bought an lg mobile phone from vashi this year. The mobile battery drains within 2 hours and it becomes dangerously hot. When i went to the big boss shop from where i got the phone. I was referred to the lg service center at sanpada. Unable to contact there, when somehow i managed to reach the said address i found that the service center has shifted to airoli which is very far away from my place at belapur. I traced the phone numbers of the airoli service center and its employee sonali karanjker, me ram murti and mr vino, i found that either their numbers were not reachable or after trying...
Complaint comments  Read comments Complaint category Mobile Handsets

LG Electronics — mobile service or lack of it

 Salil Sapre on Oct 11, 2018
This is my second time writing to lg.

Phone bought: 09 august 2018
Phone submitted: date 09 october 2018

My lg v30+ has a hifidac issue (Primary reason for buying the phone was the superior dac)

The volume of headphones gets reduced after turning the dac on.
Compared it with my friends v30+ and g7, on them the volume is increased when the dac is turned on.

Went to the service centre at pimpri. He told me to go to apk technology, saras baug centre
Went there, he refused to acknowledge the problem. Next day i went back...
Complaint comments  Read comments Complaint category Mobile Handsets

LG Electronics — lg cash back not received

 karthi subramani on Oct 11, 2018
Madam/sir,

Attached following in this mail, purchase slip of viveks and card slip statement and also credit card statement from date of purchase to till date

I have purchased a lg 5 star ac on of your dealer shop on 05.05.18
Dealer details - viveks - the unlimited shop
No 14, shanmugam rd, west tambaram, tambaram, chennai, tamil nadu 600045

Product name : lg inverter ac juzd model
Amount paid - rs.44, 500.
Bill date : 05.05.2018

Viveks dealer sales women said if i pay the amount through icici credit card i...
Complaint comments  Read comments Complaint category Electronics & Appliances

LG Electronics — electric range lre3061st serial# 706mmes0c420/ request a replacement

 algin.bishop@hotmail.com on Oct 10, 2018
Bought the range December 2017. Oven fans went out mid August 2018. Stove is still under 1 year warranty, so, seller can not replace stove till LG attempts to repair three times. First call to LG August 24, 2018. I was told I would receive a call or email within 1 day but to expect contact by end of day. No contact (NOTE: As of this writing, I have contacted LG 12 times and LG HAS NOT made any promised contacts, in return). As of the third contact (on September 10, 2018) LG stated that they did not have nor could find a service rep in my area and would replace the unit. On the next call, LG started...
Complaint comments  Read comments Complaint category Appliances

LG Electronics — lg washing machine

 ArunKumar Ghosh on Oct 10, 2018
Sir i have purchase washing machine model no t1084wfes5a. Asspeil on 24/08/2018 from khoshla electronic kharagpur, it' s having problem of it's clutch assembly. Service engineer told me it is to be changed. Costomer care told me to report to from where you have purchase. As clutch assembly is the major part with in two month it gone bad. Now i want replacement of product what i have to do please guide me. Thanks...
Complaint comments  Read comments Complaint category Electronics & Appliances

LG Electronics — 42le5500 42 led tv

 Kunalrd on Oct 6, 2018
Hello,

I have this model purchased in 2012. Display stopped working. It seems that led screen is perfectly fine, the motherboard controlling display (Hdmi etc) had gone bad.

(1) i raised complain on phone some time in june 2018. Lg service people came and said mother board is not available and charged 295 rs as visiting charges.
(2) not being able to digest that 6 year old tv spares are not with lg, i raised another complain using email method on june 21st, 2018.
(3) some people came, repaired the tv, charged 10000 rs. Receipt attached.
(4)...
Complaint comments  Read comments [2]Complaint category TVs

LG Electronics — lg q7 mobile phone not working since the day I purchased it. replace the product.

 Aditee Gupta on Oct 5, 2018
I have bought the lg Q7 mobile phone on sept 05 2018 and it is not working properly from the first day.
It is default in the product, its processor is too slow to work and it is unresponsive to my touch.
Replace this product or give me my money back.
We as a consumer can’t take your faulty products on the verge of our precious money.
Kindly take action towards it or else i have to lodge complaint in consumer forum....
Complaint comments  Read comments Complaint category Mobile Handsets

LG Electronics — lg fridge re-servicing required

 chandrapiitk on Oct 4, 2018
I have lg fridge double door. I have taken lg fridge servicing on 10th sep'18. The technician diagnosed gas issue in fridge and did gas filling then, i have already paid money for the services but again the same problem persisting with no cooling in fridge and smelling badly.
I have been constantly following up with lg customer care to take up the issue but no corrective action has been taken. Too much of negligence from your end.
Kindly send the concern engineer/technician to resolve at earliest.
Treat this on urgent basis.

Regards,
P. Chandra
+91-...
Complaint comments  Read comments Complaint category Refrigerators

Recently Discussed

22 hours 29 minutes ago
LG Electronics
servicing and subcontracting servicing
1 days ago
LG Electronics
our refrigerator
2 days ago
LG Electronics
no demo service from lg
2 days ago
LG Electronics
ac aotustart after switch off through remote
4 days ago
LG Electronics
fooling customer in the name of extended warranty

Featured Complaints