LG Electronics Customer Care
LG Electronics India Pvt Ltd
Customer satisfaction rating: 18%
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4961
COMPLAINTS

LG Electronics Customer Care

LG Electronics India Pvt Ltd

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Address
P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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268
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115


Mobile:
Mobile:
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126
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81

Customer satisfaction rating
18%
Complaints
4961
Pending
1945
Resolved
383
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LG Electronics Complaints & Reviews

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Lg Electronics — spots occurred in tv

 jyanti on Jul 26, 2017
I bought the lg 42 in led tv (Model: 42lb5510) on 15/03/2015. It has been 2 years . Few weeks back, all of a sudden white spots of one rupee size started appearing vertically and consequently numbers of the spots are increased.

How can we trust on LG products.

Request to solve ASAP.

If we need to repeately pay money in this type of complain than request to take back your tv and give us 85% over money because u r not giving 100% as our worrenty period is gone....
Complaint comments  Read comments Complaint category TVs

Lg Electronics — poor quality of lg 42 lb 5510

 Rameshbai on Jul 25, 2017
I bought the lg 42 in led tv (Model: 42lb5510) on 15/03/2015. It has been 2 years . Few weeks back, all of a sudden white spots of one rupee size started appearing vertically and consequently numbers of the spots are increased.
so we complain for the same.Company person has visited.He solved the complain and within 10 days same spot has been occurred on the TV.

Now how can we trust on LG product.

This is really a worst quality and i have to pay rupees frequently in 10 days....
Complaint comments  Read comments Complaint category TVs

Lg Electronics — not repair my washing machine

 harish kumaar on Jul 25, 2017
Sir i have lg washing machine model f 1256qdp5 i bought it from anil electronics m g road agra on date 29 01 2013 bill number si 3530
on date 16 06 2017 i send washing machine for repair to lg service center 11a kishan garh idgah agra receiving slip number 786 after 4 days service center representative said part is not available we cant repair it collect your machine
after that i buy one more lg washing machine from anil electronics but when i talk about old machine he said go to lg service canter saket mall agra and talk with jitendra kushwaha mobile 9675600325 after that i go there...
Complaint comments  Read comments Complaint category Washing Machines

Lg Electronics — lg spirit

 Prabhin CP on Jul 25, 2017
Dear Sir,

Please find the trailing mails.

I have been following up for the below issue from 19/06/2017

Till date I haven’t received any positive response from LG

This mail is to inform you that, I am forced to act legally for a decent compensation.

Also in effect, with regards to the kind of reply we got from LG and considering the lack of effectiveness of your customer support team, myself has passed a resolution to NOT to buy LG products hence forth.

Regards,
Prabhin CP
Deputy Manager
Complaint comments  Read comments Complaint category Mobile Handsets

Lg Electronics — damaged tv has been sold

 jpravin on Jul 25, 2017
Hi,
I bought a LG TV in last month end. There is a static code has been fallen at the side of the TV once the installation is done that too within an hour . We need the replacement of this TV or the amount we paid for the TV. These local LG server center and customer care from saral/saran is rude. they don't even address the issue properly.

I bough a forty three inch LG TV from a shop. Once the TV has been installed within an hour, there is a static code is fallen. I address the dealer to look into . The next day some one came and told physical damage and told us they...
Complaint comments  Read comments Complaint category Appliances

Lg Electronics — lg nexus 5x . bootloop issue after update . lg poor customer care reply and service center wont take in request

 Sachin Nadgouda on Jul 25, 2017
Facts of issue.
1. Updated my LG nexus 5x to Noughat 7.1.2. It updated successfully.
2. The very next day Boot Loop issue started.
3. I took to the LG Authourised service centre. They give all excuses such as
A. Warranty period over, you have to pay for software installation and also the phone may go dead.
B. And you would have not installed the update properly.. he means the official update..
3. Then contacted customer care. They tell no warranty for software.
And i just wanted to know do you think the customers are a joke ??
A update is...
Complaint comments  Read comments Complaint category Mobile Handsets

Lg Electronics — replacement of led

 samerr on Jul 24, 2017
I have purchase led feb2017 but led not working since 24days. I have lodge a complained 30jun 2017 but my complained not resolve yet and service center executive are not picking up the phone even if they are picking up phone then they are saying we are not having part or this type of model led. At last i have to use this form to raise my voice against you. Please resolve this issue otherwise i have publish my complained on my co operative folder which will be seen by each and every friends and my locality and that will effect you alot. Regards valuable customer (If yoy think)...
Complaint comments  Read comments Complaint category TVs

Lg Electronics — water purifier leakage

 Muheed Peerzade on Jul 24, 2017
Respected sir,

I have buyed a lg water purifier after 5 days of purchase there was leakage in the purifier. The lg service men had come 5-6 times they check but again after there was leakage in the purifier. We have contacted to the costumer care service but their response isn't properly coming. They have told to send the request to belgaum costumer care center but the problem is not solved. We have buyed a new one it was not second hand. Please provide us a new one or refund our money back.....
Complaint comments  Read comments Complaint category Appliances

Lg Electronics — led television motherboard fault

 sue27 on Jul 24, 2017
I had booked a lg tv complaint cnp170720127555 on 20th july. To start with the technician came on 22nd and not at the time promised. He then just brought the tv down from the wall mount, checked the serial number and as per the symptoms described by me, said it is a motherboard issue. He gave an estimate of 6000 for replacement of motherboard. He didn't open the tv or check anything. He took 300/- for bringing a tv down and not even troubleshooting. I gave him 500 and he said since he didn't have change, he will adjust with the final replacement part. No bill was provided for this service. When...
Complaint comments  Read comments [1]Complaint category TVs

Lg Electronics — lcd complaint pending from 1 month (rnp170715039876)

 garg.rahul0909@gmail.com on Jul 24, 2017
Hi team,

My lcd is not working (Rnp170715039876) and its complained is pending from last 1 month and service center executives are not picking up the phone even if they are picking up the phone then they are saying we are not having part in storage so you have to wait. If customer is going to wait to get its tv repaired for more than a 1 month then why he has to pay money to get warranty extended.
I am trying to reach you since 1 month and get it resolved but at last i have to use this form to raise my voice against you.
I am working for india largest it company and...
Complaint comments  Read comments Complaint category TVs

Lg Electronics — hell here

 drprabhakar on Jul 24, 2017
Rnp170704095034 dt july 4, repairs men came twice charged everytime and i paid (Rs. 1035 first time, second time to reliable ser, rs 1800 change of a part and gas filling) fridge did not work each time. Then registered above complaint and a boy appeared, he gave mr hakim bhai's number. I contacted him, delaying tactics. No solution, now he says parts are not available immediately and have booked parts will take 3-4 days. Thos four days over today. I asked him which part you want to change sitting in you office - without looking at the problem? Not visiting even for once he decided parts to change,...
Complaint comments  Read comments Complaint category Refrigerators

Lg Electronics — call no. rnp170713044144 & rnp1707130441

 sansark on Jul 22, 2017
Dear team,

Call was lodged on 13th july 2017 with call no. Rnp170713044144 as there was no stock, call was closed stating that the call is for more than 5 days,. Again your service center lodged a second call with call no. Rnp1707130441. On 18th i have received from engineer (Ms service center, kandivali west) that the part has arrived and ready for replacement. I have requested saying to come on saturday (Ie. 22nd july 2017).

Today at around 2.36pm i call to understand that engineer was coming or not, i have spoken to the engineer who said he will be coming to replace...
Complaint comments  Read comments Complaint category TVs

Lg Electronics — lg electronics white spots on lg led tv - poor customer service

 DurgaSrinivas Kotha on Jul 22, 2017
Lg electronics — white spots on lg led tv - poor design and poor customer service


I bought the lg 42 in led tv (Model: 42lb561t) 2 years back through. Few weeks back, all of a sudden white spots of one rupee size started appearing vertically

I googled about it and found some forum that discussed exactly the same problem that i was facing. Looks like it is a common problem in lb series of lg tv that introduced a new technology. Some glass type material covering the led is falling down and that creates a bright white sport on the screen. This is happening...
Complaint comments  Read comments Complaint category TVs

Lg Electronics — washing machine-f8068nd f/l

 sujamanoj on Jul 22, 2017
My lg washing machine (Front load) is not working, power supply is proper, led indicator is ok, water supply is also ok but the drum is not working. I guess that the electric power not reach into the motor. No warnig lights display. The problem occured on last wednesday of this week. Pls help contact no.9495120433 manoj, karunagapally, kollam, kerala...
Complaint comments  Read comments Complaint category Washing Machines

Lg Electronics — lg tv model no 32lh604t - worst tv and worst customer care service

 Padmaraj Jain on Jul 22, 2017
I have purchased new lg tv model no 32lh604t from arcee mulund.

Product what we received is too worst and we are keep on informing to lg customer care centre for replacing the same but we are not getting proper response. From past 45 days we are chasing them for replace the tv, but still we are not getting the proper product.

Please try to deliver better product asap and help us to come out from this follow up calls and serve value for our money....
Complaint comments  Read comments Complaint category TVs

Lg Electronics — regarding job application

 Hari Vijay Sharma on Jul 22, 2017
Have got mail regarding job opportunity for electronic engineer in lg through youth4work website and they have mentioned a contact number 9565123762 so i contact him and he told me to send some documents to his mail i'd naresh. Lgindia@gmail.com and i have got a call from 1202560900 for prescreening and interview. I got a mail from careers@lge.com
It is real or fake process. Please reply me...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Lg Electronics — fridge || over cooling || lg team not responding

 Sabi@1991 on Jul 22, 2017
Dear team,


Hi, i am khalid shaikh, i purchased lg refrigerator (Model no-gl-q282rpoy. Dpozebn) on 30th june 2017, (Order no-ord4042043/ voucher number - sls4049757) from kohinoor store, malad west link road branch, from 1st day to till now i am facing low cooling issue in lower part and over cooling issue in upper part (Freezer) and ice block issue also, even due to ice block issue we are unable to remove utensil from freezer because it got stuck in ice blocks, every day 2, 3 hours we switch off the fridge and open the door to melt ice.

4 times visited >...
Complaint comments  Read comments Complaint category Refrigerators

Lg Electronics — I am complaining about worste responding about inenquiry

 uday bhaskar Tiruveedula on Jul 22, 2017
It was very bad to me because i just faced the worst responding from lg service centre and they giving answers very carelessly at vijayawada managed by spk services asc - in0120710001s when iam enquireing about my led tv they didn't giving any answer clearly and put it my call on holding repeatedly there is no care about customers the worst service centre in vijayawada...
Complaint comments  Read comments Complaint category TVs

Lg Electronics — 42 inch smart tv 42lw5700

 colskdas@yahoo.co.in on Jul 21, 2017
I purchased this tv in 2011. Now the hdmi input is not working. I lodged a complaint. The technician visited and switched it to av mode. He informed that the hdmi nodule (Mother board) needs to be changed. Later he informed that the part is not available. This kind of product support is ridiculous where major components are not available just after 5 and half years. Secondly 2 weeks after his visit even the av input is not working. There is an unprofessional approach from the service centre....
Complaint comments  Read comments Complaint category TVs

Lg Electronics — television led

 nim kumar on Jul 21, 2017
Recently, i had a problem with my tv. I filed a complaint using lg hotline number. I got a message with the name of the representative who has to attend the complaint. Then, i called the guy and asked him when he will come. After two hours, another guy called and said that he will be attending the issue instead of other person as he is busy. He came to my home and said that the problem can't be resolved. He got five thousand five hundred for amc and told that they could repair it for free once amc formalities are done. And thats all, i could rarely catch him up in his phone. Actually, then i came...
Complaint comments  Read comments Complaint category TVs

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