LG Electronics Complaints & Reviews

1. It is informed that I had bought an LG Fridge, *Model No. GC-C247UGUV (618/675 Litre)* on 5th July 2017. (Copy of the bill is attached for reference). The fridge was purchased from Reliance Digital Store, Hazratganj for Rs. 90, 000.
2. The fridge worked satisfactorily for the initial three years. Thereafter, there has been leakage every 3–4 months. I have spent repeatedly on gas charging, the total of which must now be almost...

I bought a LG refrigerator on 11 July 2025.

Model Number: LG GL S292SBWY.DBWZEBN

240l Double door.

Recently purchased above model fridge had a problem with in 3 months. It was a surprise to me failure with in such a short span.

Made a complaint on 9th October 2025. So far twice a service technician attended on 11th October and informed me that Compressor failed and left. On 14th...

Water purifier of LG Brand bought from Kishan Lal and Company Faridabad; the machine starts for few seconds and get OFF automatically within a second. Request pl depute your engineer the machine is under warranty period for 10 years.

Invoice No. NIT23-24/1052 dated 05/12/3023
Model - WW140NP HSN Code 8421219

Buyer Name
RC Gupta
mob [protected]...

Please come for a service for our 6 kg front loading washing machine as it is not working. The error display is LE & sometimes dE.
Please come in the morning.
PLOT no 21, KOKILA GARDEN, Phase 1 POKHARIPUT
Bhubaneswar...

My washing machine is out of warranty and recently serviced from LG service.The drain motor was changed as well as the shock absorber.I had asked for a GST bill.But they refused to give stating GST bill will be given only if the bill amount is above 10k.I dont think its correct.Please let me know in details the right policy with LG....

I purchased an LG TV from Nandilath G Mart (around ₹50, 000). Shockingly, the TV’s panel completely failed just one month after the warranty expired, despite very light usage by my elderly parents.

I immediately raised a complaint (RNP[protected], Escalation No: VCP[protected]_01). Unfortunately, till now I have not received any proper response from LG. Every time I follow up, I only get standard replies, and the Area Service Manager stopped answering my calls. Even the assurances from LG’s escalation team and management have not resulted in any clear solution.

Importantly, the only reason a panel replacement is being considered is because I had purchased an additional warranty. This is not LG’s goodwill — without that extra payment, I would have been left with a completely dead TV after just one year. For such a premium brand, this is very disappointing and unfair.

I expected LG to stand by their product quality. A premium TV should not fail so soon, and customers should not be left without proper support. If LG truly values its customers, they should take responsibility and provide a full replacement, not just hide behind warranty terms.

Extremely dissatisfied with this experience and I cannot recommend LG to anyone.

Dear Sir/Madam,

I had raised a service request for my LG washing machine on 07-Aug-25, but unfortunately, no service has been provided so far despite multiple follow-ups.

Details of my request:
• Service Request Number: RNP[protected]  07-Aug-25
• Escalation Request Number: VCP[protected]  09-Aug-25
• Product Name: Washing Machine
• Issue : Machine not taking the after-wash liquid (comfort liquid)

After multiple follow-ups, I was given an escalation request number, but still no service or solution has been provided. I genuinely do not understand the point of receiving an escalation number without any resolution.

This washing machine is only 3 months old, yet I am struggling to get it serviced. Sorry to say, but I have never experienced such poor service before.

I request your immediate intervention to resolve this matter without any further delay. Please confirm the action plan and the exact date when the service will be completed.

I have registered a complaint on 9/8/2025 vide ref no. RNP[protected]. based on that Mr. Pasupathy from Hosur had attended on Sunday 10/08/2025. Checked and informed that the Software needs to be updated with the pendrive. he will bring on monday 11/08/2025. he did not turned back and when I call him either he is not picking the call or disconnecting the call.

Problem in the TV is Automatically Energy saving, Aesthetic ratio...

Lg Electronics India Ltd. Dealer: Ebr Enterprises (authorized Lg Service Partner) — Fraudulent Update of AMC Duration LG Split AC

Name Daniel R
Email - daniel.[protected]@gmail.com

I purchased a 3-year Annual Maintenance Contract (AMC) for my LG Split AC from EBR Enterprises, an LG-authorized service provider. However, LG’s system falsely reflects only a 2-year AMC, ending in January 2028 instead of January...

I am writing to report an issue with my LG television. While the audio is functioning normally, there is no visual display—the screen remains completely blank or black even though sound can be heard...

Complaint no. RNP[protected]. Freezer fan seems to be not working/need replacement. Technician visited home on 4/7/25 and promised to get the part and repair in 2 days. 3 days have passed, no response.
AMC valid from April 2025 to April 2026.
Local service centre states some absurd conditions like warranty period, repair after 3 months, etc. Fridge purchased in April 2021 and 4 years have passed. I am paying for AMC for the...

In one Air conditioner, there is water leakage from the out door unit. In the second Air conditioner, a wire is cut and hanging from the out door unit. In both units, servicing is required due to heavy summer usage...

I purchased an LG 27GN750 monitor in April 2021. In January 2024, LG replaced the screen panel under warranty. However, they did not disclose whether the part was new or refurbished, and no job sheet or paperwork was provided.

In May 2025, the monitor failed again. I registered a complaint (RNP[protected] and an LG technician visited. He pointed to a handwritten serial number and admitted that the screen was refurbished...

Dear LG Escalation Team,

I am writing to formally escalate an unresolved and recurring issue regarding my LG air conditioner under reference number RNP[protected], which was assigned to your service partner Universal Telecom Traders (Phone: [protected] / [protected] / [protected]).

A technician visited on 13th June 2025 and confirmed that the AC required gas refilling due to leakage — a problem that had...

I purchased an LG air conditioner in 2022. Since then, I’ve been facing recurring issues with cooling. Last year I raised a complaint and the technician performed jet cleaning, but the problem was never resolved. This year again, I raised a complaint on 9th June 2025 (Request No: RNP[protected], Escalation No: VCP[protected].

First technician said it was due to dirt and did jet cleaning. Cooling didn't improve. Second...

I had delivered a LG washing machine on date o3 June 2025 but until did not come your any person for installation. Today last date of return consignment so please send yours person for installation/ demo...

I am writing to raise a formal complaint regarding a defective LG air conditioner that was recently installed at my premises by your authorized service team.

Product Details:

Installation Date:[protected]

Job Sheet Number: RNP[protected]

During the installation process, your technicians identified two major manufacturing defects, which are documented in the attached job sheet. Based...

I raised a refrigerator service request with LG (RNP[protected] on 29th May 2025. Despite repeated follow-ups, no technician has visited in over 7 days. The local service center keeps giving false promises and has stopped responding. In the first visit, I was charged ₹1, 200, but the issue was not resolved. Now the service team is completely non-responsive. The delay is causing great inconvenience in peak summer. Despite escalation (VCP[protected]_01),...

I am writing to raise a serious complaint about the poor after-sales service from the LG authorized service center located in Muvattupuzha, Ernakulam.

I purchased an LG refrigerator which came with a 10-year warranty on the compressor. Recently, it developed a cooling issue. The authorized service team inspected the unit and claimed it was a gas leakage problem. I paid around ₹3000 for service and transportation, and they refilled the gas.

However, the same issue reappeared within a short time. When I contacted the service center again, they asked me to bring it to their location. After further inspection, they have now told me they are unable to fix the refrigerator, without offering any refund or replacement — despite the valid warranty on the compressor.

This is highly unprofessional and unethical. The repeated failure and now refusal to service a product still under warranty is unacceptable.

I request LG to:
• Investigate the service center’s handling of this case,
• Provide a free repair or compressor replacement as per the warranty terms, or
• Offer a full refund or unit replacement if the product is unrepairable.

If LG does not resolve this urgently, I will escalate this matter to the Consumer Disputes Redressal Commission.

Dear LG Customer Support,

I'm writing to bring to your attention a serious issue with our washing machine service. We've registered a complaint with the number [protected]. Unfortunately, the technician who visited took Rs 3500 from my mother, Mrs Raj Rani Sansanwal (senior citizen), and mentioned that he would return within the next two days to change the machine part. However, since then, he has not visited, and...