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LG Electronics Complaints & Reviews

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Last updated Dec 7, 2022
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LG Electronics reviews & complaints(6935)

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I haven't got my LG Tone HBS FN4 satisfactorily repaired under warranty.

After Multiple attempts to repair/replace faulty parts, finally I was told nothing can be done from their end and they returned the faulty headphones back to me.

I requested for new headphones to be given under replacement, but that request was also denied saying that LG Tone HBS FN4 is no longer under production.

That is certainly unacceptable if there is no replacement and you should provide a higher model. But kindly resolve the complaint rather than apologising for putting utmost effort yet failing to deliver on promise of warranty.
LG Electronics customer support has been notified about the posted complaint.
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    You all told me via my email assessment to provide you with my contact information. Please email me directly @ [protected]@aol.com

    This is my 2ns reply.
    LG Electronics customer support has been notified about the posted complaint.
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      My LG microwave had little issue with its timer and it was randomly stopping during heating hence I registered a complaint with LG (RNP[protected] and one engineer Nikhar Singh came on 13th Nov 22 (Sunday) and told me that the PCB and 2 multi plugs are not working properly and changing them will cost Rs 1800 including service charge however arranging PCB will take around 6-7 days as it is out of stock. I agreed and he left.

      Surprising,...
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      July 2nd week when TV was in warranty the panel went faulty and Sudeep from LG service center Nadakkavu informed that it needs replacement and he will call when its available
      After 2 weeks no response and not answering calls and answered when called with different number. They asked us to wait and made it 1.5months.
      He then asked to contact M/S Golden Electronics Ulliyeri and informed they will support and fix the issue as per...
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      Don't buy LG products.
      Shame on you guys.
      Worst customer service.
      LG Electronics customer support has been notified about the posted complaint.
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        Poor quality of product and service. Need refund
        +1 photos
        LG Electronics customer support has been notified about the posted complaint.
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          We have been contacting LG customer care centre continuously on a daily basis for a month now, for filter change. We have also escalated the matter through Vijay Sales from whom we had bought the water purifier. But we are not getting any response nor the service agent has come to our place for filter change. This is really not acceptable from a brand like LG. We earlier used KENT and Eureka Forbes which gives excellent service and the after sales service is entertained within 24 hours. We have been fooled to buy LG by Vijay Sales, and would not recommend ANYONE to buy LG ever! The above mentioned complaint number would be 12th or more! totally inacceptable!
          We have been buying bottles of water from past one month. Also, to highlight this is a paid warranty service, still this is how the response we are getting!
          LG Electronics customer support has been notified about the posted complaint.
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            Shivaram T D
            from Bangalore, Karnataka
            Hi,

            I have purchased a product on of your delear shop on 04.07.22
            Delear details - Unilet no.524, 5th main, service road, 2nd n block, HRBR layout, kalyan nagar, Banaswadi banglore - 560045.

            Product name : lg w. M f/a front loading 8 kg FHV1408ZWP washing machine.
            Amount paid - rs.40, 300.
            Bill date : 04.07.2022

            Your dealer...
            +2 photos
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            Have purchased LG IC Smart invertor fridge in 2017.
            In April 2022 it stared troubling us the freezer portion cooling is there. But fridge portion no cooling. This i complaint to LG in april. The technician came seen fault not attended. I paid the service charges. This is valid for three months. After that due to sameproblem exist i called three times technician just coming not attending the fault. Still problem is there. Today also...
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            LG Electronics — Refrigerator Service issue

            This is continuing to the earlier compliant - The service provide is used very rude language and finally we asked him to complete the service after checking the exact issue, he denied checking, he said we want t to replace all the parts even though he has not checked the issue properly and not explained the exact issue. After 1 month of delay also he is not guilty of not sending persons and raising his voice on customer. There is no proper...
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            We are from a Village called Uyyalavari palli, near PTM, Andhra Pradesh.
            We have raised a complaint against our Refrigerator service issue. They have visited our home & Said Gas to be refilled and collected Rs.1000/- for refilling, after reaching their office, they said, Condenser to replaced & Freezer to be changed, as a village people we don't know what happened inside, we have accepted After 1 week we have accepted to pay Rs.3, 500/- and asked them to close the issue, They said within 1-2 days we will send our team, This is happened in the Month of Sep 23rd, Now after 1 month we are asking, Still they have not send the team also they are saying if you are interested we will refund the money . They are not ready to do the service.
            Service req No: rnp[protected]
            Person visited : [protected]
            Person in charge: [protected]
            LG Electronics customer support has been notified about the posted complaint.
            Dear Customer,

            Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

            Regards,
            LG Customer Support Team
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              LG Electronics — Bleach dispenser Rust

              Re: Top Load Washer Rusting,

              In, 2012 I bought, a Top Load LG Washer Model No. WT517OHV, with serial No. 211KWGG6U615.

              Unfortunately, your product has not performed well because of the Bleach Dispenser had rusted out; through and through. I am disappointed because this is not do to any abnormal usage, but because of the manufacturing and or defect used to built this machine. The product does not work properly...
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              LG WASHING Machine parts are not available any where from where and how to get service .Its just been 4 year to the machine and the machine is not working front panel and motherboard had some issues but we are unable to repair bcoz the parts are not available anywhere
              LG Electronics customer support has been notified about the posted complaint.
              Dear Customer,

              Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

              Regards,
              LG Customer Support Team
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                Pai International Electronics — I'm complaining about LG refrigerator replacement

                As we booked LG 342L GL-T342TPZY-REFLG1165 On 20/10/2022 they promised us that they deliver the product by same day but didn't receive the product even for 2days but we they deliver the damaged product on 21/10/2022 at 8:30pm and they promised us they give a replacement of the product by 22/10/2022 within 1pm but we still didn't received it, the store representative and delivery co-ordinater has given wrong commitment to us and the delivery...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                LG Electronics — Faulty AC not replace as par policy

                Sir/Mam,

                We have ordered LG-Split-1.5ton-4 star AC-model-PS-Q19RNYE on amazon.in on 18.09.2022, Order no #[protected]. At the time of ordering the policy was replacement of the unit if there was any manufacturing fault.). Also order for installation Ordered no:#[protected], (AC installation by LG - Chargeable by brand INR1504+stand Rs749, Job no-RNP[protected]. This was need as family member was sick and...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                LG Electronics — Staff member is cheating customer money

                2 days ago, I have purchased LG washing machine and wybro TV in Aruppukottai sathya branch.(staff name: padieswari) she is not know how to handle the customers. This staff is cheating my money. billed one amount and get high amount from my side. I have paid total amount for above mentioned product. But I have received advanced amount paid receipt, next day I asked the staff the way behavior is very worst, nearly 6000 rupees cheated after...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                LG Electronics — Non delivery of ordered items

                I had purchased a 'LG 6.5 kg Top Load Washing Machine' on 3rd Oct 2022 from LG Electronics through their online web portal 'https://www.lg.com/in'

                The order 'Order #[protected]' was successful and i had received a confirmation email that my ordered item will be delivered by 7th Oct 2022

                LG has outsourced their delivery to the Delhivery Logistics company.

                I have the tracking url for my orderbr...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                LG Electronics — Refrigerator

                My refrigerator is less than a year old, called for LG technician to come, he said the reason for not cooling is physical damage to door, therefore not covered by warranty-this was false information and had no cooling for7 weeks..called technical support supervisor...nothing could be done because technician called engineers at LG and said the reason for not cooling is faulty door...we contacted a technician and he discovered it was an evaporator...
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                I have got worst delivery information response from pai management Vijayawada branch specially mr.Dinesh the manager is literally telling the "cock n bull" stories everytime which the way he is treating, makes the customer deprotomes the company.I request the PAI management to respond immediately to this issue at Vijayawada branch and make the delivery system comfortable
                Danny sikha
                Tenali...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                LG Electronics — Gift not received

                I won a gift by scratching a scratch card from lg india. I made the purchase on 31 july 2022 and it's almost 2 months that i have not received the gift. I also raised a complaint to LG india multiple times but they just say they are looking into it and no resolution is provided to me yet....
                +2 photos
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