We have booked a LG 32 L All in One Charcoal Convection Microwave Oven (MJEN326PK, Black, With Starter Kit) through LG sales executive Mr. Santosh Kumar Mohapatra (63011) and local Distributor/Seller M/s TV Emporium, Rourkela, With a bye back our old Microwave oven
But the LG sales executive Mr. Santosh Kumar Mohapatra (63011) sent me a different model and taken an amount Rs. 24, 500/'. it is found that supplied one is an old and defective one. It has shown to Mr. Mohapatra. He apprised and with a commitment that when the said model will be available, it will be replaced with the ordered one. Later on, they took out the defective Microwave oven also within few days
It has already been more than 3 months past since neither got the ordered Microwave Oven nor the Money back. On asking each and every time giving a lot of falls excuses. Not our old Microwave oven returned.
Now we are in great trouble. It is, therefore, my earnest request to please do the needful to resolve the issue.
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