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Updated: May 16, 2025
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LG Electronics reviews & complaints(7081)

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A
[email protected]
May 16, 2025
May 16, 2025
This thread was updated on May 16, 2025
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escalation non-fulfilment of lg service request & technician misconduct

Complaint Reference No.: RNP[protected]
Service Center Assigned: Universal Telecom Traders (Ph: [protected])

Dear Sir/Madam,

I wish to formally lodge a complaint against LG Electronics and its assigned service center Universal Telecom Traders for failing to address my service request raised on Tuesday at 2:09 PM. Despite 2 days passing, no technician has visited nor any resolution provided.
br...
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D
Dhiru Vaghela
from Gandhinagar, Gujarat
May 6, 2025
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LG policy based Tax invoice invalid - not compliant Para 5(1)(d) of CP General Rules,2020 &Section 31, Rule 46(f) CGST Rules 2017

It is my prerogative to get a mandatory valid invoice and e-receipt naming with address as - Dhirubhai Vaghela, Plot No.29/2, Sector 4 A, Gandhinagar-382006, as per the mandatory provisions in Para 5(1)(d) of CP General Rules, 2020 read with section 2 (47)(vii) of CP Act, 2019 and Rule 46(f) CGST Rules 2017. LG violated the mandatory provisions ibid, and did not issue an e-receipt and a valid mandatory invoice, but issued an invalid invoice...
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V
venkateshwarlu goud
Mar 22, 2025
Mar 22, 2025
This thread was updated on Mar 22, 2025
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Service delay

Dear Sir/Madam,

I am using L G products from last 10 years.

on 20 th march 2025 I had logged a complaint no .RNP.[protected] due to a.c repair .still now it is not cleared and I did not expect this type of (worst) service from your company.

please solve the issue as early as possible.

Thanking you sir.

Regards

Venkateshwarlu Goud
[protected]...
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A
Anki14
Mar 19, 2025
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Urgent Complaint Regarding Faulty Refrigerator and Unjust Charges

Address: 820, 5th Cross, Kalyan Nagar, 1st Block, Hrbr Layout, Bengaluru, Karnataka 560043

We ordered a Whirlpool refrigerator from Pai International, Kalyan Nagar Branch. Initially, we were given false promises about the delivery timeline. Despite constant follow-ups, we received fake tracking updates, and the refrigerator was delivered late.

Upon inspection, the refrigerator was faulty, with issues in door closure. Our concerns were ignored until we escalated the matter to Meena Pai, the MD, and other senior members....
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A
ayushi0000
from Indore, Madhya Pradesh
Mar 15, 2025
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complaint regarding undelivered washing machine and lack of support

I am writing to formally express my dissatisfaction with the service I have received regarding my recent purchase of a washing machine from the official LG website.

**Order Details:**
- Product: LG Washing Machine
- Order Amount: ₹20, 000
- Payment Method: Online
- Order Date: [Insert Date]

Despite making a full payment, the washing machine has not been delivered. I have contacted...
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S
shaileshyours
Dec 4, 2024
Dec 20, 2024
This thread was updated on Dec 20, 2024
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Worst service causing waste of 41k lg product

Website: www.lg.com

It has been days since I lodge my complain for my lg front load washing machine for installation and repair. Every time call lg custoumer care there is huge lack of co ordination between them one lg reprentatibe says somthing other says something just opposite like a disorganized sector. Or they are fooling the custoumer through this strategy. If after paying 41k on lg product and getting cheated and old generation extremly low quality service,...
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S
Smestarz
from Mumbai, Maharashtra
Aug 23, 2024
Mar 3, 2025
This thread was updated on Mar 3, 2025
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spares unavailable for their washing machine in warranty period itself

Address: Mumbai

We had purchased LG Washing machine on 26/Sept /2022 the washing machine came with 2 YEARS warranty. On 06th August 2024, there was issue with the washing machine. On 13th August we raised a complaint to LG, After 24 hours, LG sent an SMS that their technician will come and visit to repair it The complaint number RNP[protected] .
The technician came and after visiting informed that the DISPLAY PCB needs to be replaced. After few days,...
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A
anupamaknair
from mumbai, Maharashtra
Aug 14, 2024
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complain is about my lg side by side door refrigerator

Address: 2101 Westgate B, Lodha Luxuria, Majiwada, Thane West

I am writing to express my deep frustration and disappointment with the persistent issues concerning my LG refrigerator, Model No. LG REF SBS 687L GCB247SCUV DAFF WHT, purchased on 26th January 2017.

On 9th August 2024, I lodged a complaint (Complaint No. RNP[protected]. On 10th August, your authorized representative, Mr. Poorna, visited my home. His inspection lasted less than two minutes, after which he diagnosed a compressor...
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P
[email protected]
Jun 21, 2024
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bad customer service

Ideally a call is made when a service request is generated, I have logged complain on 19/06/2024 which was assigned to some service partner. I have not received any calls to fix /understand/advise the issue. when I try to connect them, the call was turned down and no calls answered. we have to spend nights on hot summer. even if there is no immediate fix but at least they should have a call to tell me how much time they need to get back....
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G
guna756
Jun 16, 2024
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AC unable to cooling

On 17.03.2024 I bought 1.5 ton AC LG brand from Vasanth & Co at Gopichettipalayam branch

This AC has frequent cooling problem.

AC has been serviced thrice in three months from LG service station. The technician who attended the problem from the service center said that there is gas leakage in the copper tube of the indoor unit and left

Please fix my problem as soon as possible.
Three...
+1 videos
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P
Pranav M K
Jun 13, 2024
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We have been a PAI customer for over 15 years, never faced an issue before, but this time it was irresponsibility from the delivery partner which has now turned to carelessness .
We purchased a washing machine from Pai Jalahalli Cross(Dasarahalli) branch on 11th june and delivery was promised on 12th june but its been 2 days and there hasn't been a delivery yet . Moreover the deliver guy is now ignoring the calls, such a rude behavior.
I request PAI electronics to fix the issue as quickly as possible.
LG Electronics customer support has been notified about the posted complaint.
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    L
    Lapaas
    from Delhi, Delhi
    Jun 3, 2024
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    ac water leakage

    Address: Address- 2ND FLOOR, PLOT NO.07,08,09, GARG SHOPPING MALL,SERVICE CENTRE, PSP MARKET-IV, Rohini Sector 11, New Delhi, North Delhi, Delhi, 110085
    Website: www.lg.com

    I am writing to bring to your urgent attention an issue with the AC unit that I purchased from LG.

    Recently, a technician visited for regular service and pointed out that the fitting of the AC was not done correctly. Consequently, water has started leaking from the unit, which was not an issue before the technician's visit. We have been using the AC regularly without any problems until now.

    I have already lodged...
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    P
    pintocynthia
    from Bengaluru, Karnataka
    May 27, 2024
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    Pai international, yelahanka has supplied us with a defective refrigerator Haier brand vide inv no. 21466884 dtd 26/08/2023.
    Haier n pai international are not attending to several complaints lodged via whatsaap and on phone. The complaints are closed without visiting / contacting us without our consent. Would never ever recommend this Company n brand to anyone. I've lost approx. Rs. 60000/- until today.
    LG Electronics customer support has been notified about the posted complaint.
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      S
      Somairia
      from Naigaon, Maharashtra
      May 22, 2024
      May 22, 2024
      This thread was updated on May 22, 2024
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      Address: Naigaon East

      We have tv which has guarantee now and that is not running properly but your service man is not coming to take that TV for servicing and repairing.
      +1 photos
      LG Electronics customer support has been notified about the posted complaint.
      May 22, 2024
      Updated by Somairia       Complaining about tv
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        R
        Rahul Gupta7
        May 20, 2024
        May 20, 2024
        This thread was updated on May 20, 2024
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        LG authorized service center not repaired my AC on my house and charged 2500/- as repairing charge, they didn't share any receipt for it and promised to share it over whatsapp as they didn't have receipt book at that time. Now I am trying to call them for receipt but they are not picking up my calls and repaired my AC, and avoiding whatsapp messages,

        Technician Name - Moisin
        LG Electronics customer support has been notified about the posted complaint.
        May 20, 2024
        Updated by Rahul Gupta7         Please not buy LG product as their service are bad and entire service team lying every time.
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          M
          madhukar21
          from Noida, Uttar Pradesh
          May 20, 2024
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          Faulty refrigerator and worst service center support

          Address: Noida

          I raised a complaint ( RNP[protected] gainst my LG refrigerator cooling issue on 16th May and technician informed that issue is with compressor. Since compressor has to be replaced another technician will come. 17th may, I received a call from guy named Rahul that service center is not having compressor and it will take 4days time. Since then nobody updated me the status of compressor. When I tried reaching out technician supervisor and...
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          A
          ankur37
          from Faridabad, Haryana
          May 13, 2024
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          Delivered Product Damaged

          Address: Reliance Digital (Address: Crown Interiorz Mall, NH-19, near Sarai Khwaja, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003

          I have purchased the LG Refrigerator and Washing Machine from Reliance Digital (Address: Crown Interiorz Mall, NH-19, near Sarai Khwaja, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003) on 3rd May, 2024 and it got delivered on 7th May, 2024. When the LG installation engineer came for installation, both of the products were having issues. The Refrigerator has a dent in the front, and the washing machine is broken on the...
          +2 photos
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          V
          VijayBlr
          May 7, 2024
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          Sold defective Symphony Air cooler

          Symphony Air cooler sold to me by them on 04 May 2024 is not working, I'm doing daily follow up since then with them with no resolution found yet, Don't buy anything from this band of cheaters/scammer...
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          M
          mangalgisairam
          May 7, 2024
          May 7, 2024
          This thread was updated on May 7, 2024
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          Installation Not yet done

          Address: Flat no D-207, 2 nd floor, Nabhraj Nandanvan phase-3,

          My Installation is pending, what is the issue, 3 days are completed, ??...
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          V
          Vykuntam lavanya
          from Visakhapatnam, Andhra Pradesh
          May 2, 2024
          Resolved
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          Resolved

          Error code occurring in AC and still not yet received the right product

          Address: C-86-147/1, desapatruni palem, parawada, Visakhapatnam,531021

          I bought an AC 7months back there occured an error code CH 05 and due to that they replaced the product after a long time and even after replacing the product the same error occurred in the replaced product too.And till now we don't have a proper solution to the product and we are asking them to refund the amount but they are saying that it won't be possible and the te is not responding properly to our calls and due to the heavy heatwaves...
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