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LG Electronics Complaints & Reviews

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Updated: Jul 22, 2026
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LG Electronics reviews & complaints(7122)

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Website: www.lg.com

I purchased an LG 24MS550-B monitor from the LG Student Shop on 10 July 2026. Order Number is [protected]. The website showed an expected delivery date of 14 July 2026. Today is 22 July 2026 and the order has still not been delivered.

Since 14 July I have contacted LG Customer Care multiple times. Every time I was only asked to wait without any confirmed dispatch date or proper explanation. I also raised multiple complaints...
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vikkysingh12345
Jul 20, 2026
Jul 20, 2026
This thread was updated on Jul 20, 2026
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Product received dead on arrival, no update for customer service from last 16 days

I am writing to express my extreme dissatisfaction with the total lack of resolution regarding my brand-new LG Side-by-Side Refrigerator (Model: GL-B257HDS3.DDSZEBN), which was confirmed Dead on Arrival (DOA) by your service engineer during installation.

It has now been 16 days since the installation request was raised (RNA[protected] on 9th July 2026), and 7 days since I received an email from your customer service team stating...
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Website: www.lg.com/in

I am extremely disappointed with the service provided by LG Electronics India regarding my LG Water Purifier, which is covered under a valid Annual Maintenance Contract (AMC).

Customer Name: SNEHA R
AMC No: AMC[protected]_01
Order No:[protected]
Invoice No: INVMAD2516666
Escalation No: VCA[protected]
Reference No: RNP[protected]
Service Centre: ICON SOLUTION (IN[protected]S)
br...
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I am a resident of Karma Road, Ambedkar Nagar, Ward No. 7, Near S.S Resort, Aurangabad, Bihar – 824101.
On 23 May 2026, an LG split air conditioner was installed at my neighbour's residence by an authorized LG technician. During the installation, the outdoor unit was positioned directly opposite my residential bedroom window at a distance of approximately 5 feet, despite there appearing to be sufficient space for installation at...
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Anuj194626
from Delhi, Delhi
Jun 26, 2026
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Received damaged LG fully automatic washing machine

I have placed my order for LG Fully Automatic washing Machine model no. TX310NWO ONYX 10 KG on 23 Jun 2026 at Vijay Sales outlet (Model Town III). I received machine on 24 Jun 2026.
However, on opening package by LG representative it was found that washing machine was damaged. Photographs taken by LG representatives are attached.
I had approached Mr Shivam (Manager Vijay Sales Model Town III) for the above issue and he has assured...
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prithwirajadak
from Tamluk, West Bengal
Jun 9, 2026
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Split AC

I purchased an LG AC; the bill specifies a one-year warranty on the product, a five-year warranty on the PCB, and a ten-year warranty on the compressor, including gas charging. Recently, the AC stopped cooling, so I contacted customer care. Two days later, a service engineer arrived and stated that the unit was out of gas and needed a refill, estimating a total cost of over 4, 000 rupees. I showed them the bill, pointing out that gas charging...
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kuch_bhi
May 27, 2026
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Refrigerator

RNP[protected] AND VCP[protected]
waiting for 5 days refilling of gas
multiple promises made but of no use...
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mannu4281
from mumbai, Maharashtra
May 23, 2026
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Technician giving overcharged estimate

On 20th this service was booked rnp[protected] and mr dubey visited [protected], he then gave estimate of service 24028, breakup amc 18880, gas 3850, visit charge 1298, and compressor will get replaced from warranty. when i said i dont required amc then he got annoyed and refused to do the work and went away after collecting visit charge. then i again booked and on 21st mr usuf [protected] came and before checking fridge he called mr dubey,...
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TeacherPratima
from Varanasi, Uttar Pradesh
Mar 31, 2026
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LG AMC Refund Denied Despite Zero Service Usage and Misconduct by Service Staff

I purchased an Annual Maintenance Contract (AMC – Bronze Tier) for my LG air conditioner. The AMC included specific services such as periodic cleaning and gas refill within a defined period.
On 27 February 2026, I raised a service request under the AMC. However, the experience was extremely disappointing and distressing.
The service personnel repeatedly misled us throughout the day by falsely stating they were “on the way”...
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J
Jimpi Borah
Feb 4, 2026
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Lg refrigerator

Address: Rajamaidam gajpuria road

Refrigerator not working...
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I am posting this to share my extremely disappointing experience with LG’s product quality and after-sales service.

I own an LG dishwasher that has been repeatedly breaking down. Over the past year, this machine has gone for repair three to four times, and each time the service experience has gotten worse instead of better.

My latest complaint (No. RNP[protected] was registered on 9th December because the...
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Dear LG Electronics Customer Care / Global Support,
I am writing to formally express my deep dissatisfaction with an LG dishwasher I purchased less than one year ago, and with the way my case has been handled by LG service in Morocco.
Since December 17, I have been continuously facing the same unresolved problem. Your technicians have intervened multiple times, and each time a different part was replaced, without solving the...
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Vikky Mahdrey
Jan 20, 2026
Jan 20, 2026
This thread was updated on Jan 20, 2026
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LG Refrigerator - Model/Year(GL-T402JPZU/2020) - Cooling Issue

Address: Shree Ram Homes, Avantika Colony, Ghaziabad, Uttar Pradesh 201002

LG Refrigerator - Cooling Issue...
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v.Radhakrishna
from Bengaluru, Karnataka
Dec 15, 2025
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LG washing machine strucked

Address: AGS LAYOUT, NEAR TAJACAKE, AREHALLI MAIN ROAD, BANGALORE560061
Website: LG

Lg washing machine got strucked...
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S
Sanjeet1708
Dec 9, 2025
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Microwave oven

Address: F-3/49 Green Avenue Vikas Nagar , West Delhi ( Near Uttam Nagar ) PIN :- 110059

Microwave 0ven is getting Switched ON, but

(a) Disk in not moving.
(b) Heating is not taking place.

+91 [protected]...
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pkc108
from Lucknow, Uttar Pradesh
Nov 1, 2025
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Request for Repair or Replacement LG Refrigerator GC-C247UGUV and SBS-B257DLW*

1. It is informed that I had bought an LG Fridge, *Model No. GC-C247UGUV (618/675 Litre)* on 5th July 2017. (Copy of the bill is attached for reference). The fridge was purchased from Reliance Digital Store, Hazratganj for Rs. 90, 000.
2. The fridge worked satisfactorily for the initial three years. Thereafter, there has been leakage every 3–4 months. I have spent repeatedly on gas charging, the total of which must now be almost...
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S
SiddhantJain1911
Nov 1, 2025
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Fake Claim of Rat Away Technology

Website: www.lg.com/in

Dear Sir/Ma’am,

I am Naresh Kumar Jain, an authorized dealer of LG products for both retail and wholesale. I would like to bring to your attention a serious concern raised by one of my customers regarding the Rat Away Technology feature promoted by LG.

The customer has alleged that the brand’s claim regarding the effectiveness of the Rat Away Technology is misleading, as their appliance has recently suffered...
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Ramesh Krishnamurthy 1
Oct 23, 2025
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LG Double door refrigerator - failed in 3 months- Poor response

I bought a LG refrigerator on 11 July 2025.

Model Number: LG GL S292SBWY.DBWZEBN

240l Double door.

Recently purchased above model fridge had a problem with in 3 months. It was a surprise to me failure with in such a short span.

Made a complaint on 9th October 2025. So far twice a service technician attended on 11th October and informed me that Compressor failed and left. On 14th...
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R
Rcg1969
from Faridabad, Haryana
Oct 12, 2025
Oct 12, 2025
This thread was updated on Oct 12, 2025
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Water Purifier

Address: FCA1092 BLOCK C Faridabad

Water purifier of LG Brand bought from Kishan Lal and Company Faridabad; the machine starts for few seconds and get OFF automatically within a second. Request pl depute your engineer the machine is under warranty period for 10 years.

Invoice No. NIT23-24/1052 dated 05/12/3023
Model - WW140NP HSN Code 8421219

Buyer Name
RC Gupta
mob [protected]...
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Rsbhavsar
Sep 26, 2025
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Received damaged refrigerator

Address: Prahlad nagar branch, AHMEDABAD

Hi,

I have ordered double door refrigerator (GL-S262SPZX) on date 17 September 2025 from LG website. The refrigerator was delivered on 18 September 2025. The engineer came for installation on 19 September 2025. He opened the box and found that there is a dent on the fridge door and logged a complaint.

Since then I am following up with customer support but till date my product is not replaced.

My...
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