LG Electronics Customer Care

I had purchased the Front Load Washing Machine Model No. FHM1065ZDL from e-commerce site amazon on 6th August 2021 & Delivered on 8th August 2021. The said product is got stuck with TE error with first wash. The first complain to replace/service the product was raised on 15th September with RNP[protected] and second on 25th September 2021 with RNP[protected]. According to service engineer and smart diagnostic option, the Panel and the Thermistor of the machine is faulty i.e. manufacturing defect as machine was not even used once. The cloths of the first time were stuck in the machine and that was open by the service engineer. I had made numerous calls for the replacement/service of the defective machine and sent email and try to communicate with higher authority to resolve my case in smooth way but all my efforts went into vein. The promise time was Sunday i.e. 26th September 2021 but no communication has been made to me and no reply has been given. I request a replacement with new Washing machine with same model

I registered my complaint in LG care, LG technician visited & tried to rectify problem but he created another problem.
From last 16 to 17 days I requested several times (about 50 to 60 times) to local LG service center owner(HI-TECH Services, singrauli M.P.) but he ignore my request and answered rudely about my TV set problem.
Now he is not picking my phone, I tried 5 to 6 times per day. I have massaged in whatsapp also to Local LG care center owner Mr M.K.Panday but he didn't reply.
HI-TECH SERVICES ower Mr M.K.Panday is not responsed my call, he is not a realiable person, he demands money.
Kindly rectify my problem

This refrigerator is junk we have had it since 7/3/15 lost a compressor and now a fan. Lucky we where home both times. We would like our money back and pick up this peace of junk.

We brought LG fridge from vivek in 2016.
From 2018 itstarted giving troubles like compressor stopped working. For each an every 6 months compressor is not working, we used raise a complaint a service person won't respond for atleast 15 days this is what we have been facing for 3 yrs. Worst service an worst product...

Pls do a replacement else we will file a complaint against LG...

I purchased this LG brand new single door. refrigerator on 10th aug 2021 which was installed by LG people, after we started using immediately we realised the water was continously leaking from the Fridge and spoiling the vegetables, all the stuff in fridge. three engineers have seen the fridge and confirmed there is an issue and this fridge needs to be replaced . but LG is taking no action and plans to send new engineer every day. they are selling fake, faulty, damaged products to consumers and then they don't even bother to fix the faulty fake fraud products
They are themselves closing the request numbers

Two I have submitted so far:
RNP[protected]
RNP[protected]

Respected Sir,
I have already put a complaint regardin my issue, complaint ID-2982381but have not received any response so far .
I have booked LG AC Model- MSQ18-SWZD 2021, 1.5 TON, 5 STAR from RAHUL ELECTRONICS, Goregaon West,
Mumbai-400104, Maharashtra, where I have paid booking amount of Rs-1000/- on 16th Aug21 but I have ot received the AC till now. The dealer is saying that the stock is only not coming from company, I don't know what is the dact.
Therefore, I request you to please look into the matter and solve the issue.

Thanking You.
Vikas Singh.
Mo-[protected].

We bought this A/c of 2 ton and facing some issues with it quite some time. as it does not cool enough although it is of two ton and its cooling shutter does not move and also it does not turn on sometimes and remain off. very bad experience with the product of LG and I would also recommend people to think twice before you buy and always buy a good product.

Very very very worst service by LG for water purifier.. Almost two weeks crossed my purifier light turns yellow.. I have booked for service and the assigned service cancelled automatically.. Again I booked for the service.. the service person Saravanan told i will come by Wednesday evening.. but he did not come and even he did not attend our calls and messages also.. now it is Friday almost 3 days crossed when I have booked the complaints.. no response from that person too. Now we are using bottle water for our 11 month old baby.. I mentioned that we have 11 month old baby and we need it immediately to replace the filter.. but that person lethargically not attending the calls from past 3 days service person name: Saravanan +[protected]. The LG is responsible for our health condition got any issue by using this filter water..😡😡😡😡😡😡😡😡😡😡😡

Hi,

I had bought an LG washing machine from LG Best Shop - Bhawal Electronics (LalBaug, Mumbai) on 25th May, 2021. It was delivered on 28th May, 2021 after the installation we noticed that the touch display was completely scratched. The same was informed to the store via WhatsApp and call. He said they will look into it. They said they’ll replace the machine but didn’t do it for week. Then they gave me options of panel change and warranty extension. To which I accepted but the panel brought by Lg service guy was even more scratched so we stuck to only warranty extension deal where I pay more 2000 and they give me three years warranty extension. I paid the amount on 7th June, 2021. But till date i never received my warranty extension now they don’t even reply on message’s.

I purchased a LG SS refrigerator in 2017. In May of this year it quit working. When I called warranty and got a claim number they sent me to a third party repair company. The company came out and determined it was the compressor. They took my proof of purchase and set a day to come back and replace the compressor. They did not show, nor have they returned my calls. This was 4 months ago. Now when I call LG warranty they tell me it is no longer under warranty. I really miss having a refrigerator!