[Resolved] Naaptol / Sofa Cum Bed — reg money back guarantee product

sudhir_2012

from Chandigarh, Chandigarh

Address:

Pune, Maharashtra

Dear Sir
As per news paper advertisement ,we confirm regarding order of sofa cum bed and also we ask that if we are not like the product we will get moneyback garrantly .then online sales man told me that you will get money back.
After receiving product we call customer care that we are not like the product so kindly arrange money back and also confirm the procedure to get money back. then online customer care told that we are not give any money back so you do whaterve you want .
our Naptol order no. 5604405 dt 17.dec.2012 of amt of rs.4298 /-

kindly do the justice and arrange money back

Thanks & regards
Sudhir
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

basavoju_s

from Mumbai, Maharashtra

Hello,
I am from Warangal, Andhra Pradesh. Recently we have bought the naaptol sofa cum bed. When we have filled the air in the sofa, we found that leakage of air. We searched sofa and found some holes in the sofa. We have called to customer consumer and he told that it is not possible to take it back. Finally we have lost our money (Rs 3999 + postal charges 300)and got the impression that the naaptol company is a worst and fake. What ever the advertisements in the Television and news papers are fake.

So kindly do the justice and and arrange money back. Order Number: 5298385.

Thank you
B. Srinivas.