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Apps You Need — Cheque is not received after 8 months of claiming

Address:Angul, Odisha, 759122
Website:www.appsyouneed.in

I claimed the insurance amount against the cin no-d[protected] for my samsung galaxy j7 (16) mobile phone since november-2016, but till now no action has taken you. It is rediculous to say that i have complained regularly (Complaint no-cn[protected], cn[protected], cn[protected] but every time i got nothing. I am tired of complaining. So to invest such kind of insurance company is just like wasting of money. Even the customer care also said we have no information regarding this, you can mail to our mail id. Such kind of fraud company i have not seen yet. I have already sent my handset with original box and other accessories also, but they are not at all ready to provide me my claimed amount. So i request please do something for which i can receive my payment as soon as possible.
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Apps You Need customer support has been notified about the posted complaint.
Jul 03, 2017
bikramky135's response damage tuchh pad
Jul 03, 2017
bikramky135's response my mobai imei no [protected] and [protected] h or mobai no [protected] h coll me mera compland hua ya nhi
Complaint comments 
2 Comments

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Comments

Sar mai office se ghr pe aa raha tha mobail pe bat karte hue ki pichhe se koi baike wala dhaka mar dia or mera phone gir gya jissase ki mare phone ka tach pad damage ho gya plz aap ise sahi kara de iske liye mai apka abhari bana rahunga apka castumbure bikram kumar yadav
Reply
DAPR24550 complaint ID. My phone is not being returned to me. No clear message so as to when it will be dispatched.
Please give me my phone back.

Have called the company atleast 30 times... No clear answer. Have put requests to revert on Facebook account & on the company website no solution.
Reply
Rohit0214's reply, Jul 14, 2017
Since Apps you need is TPA of New India assurance mail your issue to the grievance desk of NIA

[email protected]
E-Mail: customercare[dot]ho(at)newindia[dot]co[dot]in
The insurance company should deal with your complaint within 15 days.
If no resolution received mail to
[email protected]
[email protected]

Do mention the below details while mailing to the above

Policy number
Claim ID
date of claim
email id, contact number

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