Apps You Need Customer Care
Apps You Need
Customer satisfaction rating: 51%
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COMPLAINTS

Apps You Need Customer Care

Apps You Need

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Address
123, 2nd Floor, Block A, Corenthum Towers, Sector 62
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

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Customer satisfaction rating
51%
Complaints
416
Pending
0
Resolved
211
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Apps You Need Complaints & Reviews

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Apps You Need — they are cheating

 Raghwendra Vatsa on Jan 29, 2018
My refference number for claim process is sd[protected].

We have already given original invoice copy, damaged handset, all accessories and finished up with all required formalities. After sending all details they have told that handset is beyond repair. And hence claim amount will be processed.

After delays we have queried again then they have told to send the damaged handset and other things again. Surprisingly they have checked hadset already after receiving and then declared beyond repairable and they demanding same. It shows their bankruptcy towards customer service....
Complaint comments  Read comments Complaint category Insurance

Apps You Need — lenovo vibe p1 turbo phone is not yet returned

 Shruti.P on Jan 25, 2018
I am shruti parikh. My phone was submitted on 31-may-17 to appsyouneed for repairing the screen. The claim id is pdapr28108. It has been 8 months and i have not received my phone yet. I keep on calling on the customer care number but no one responds. I have submitted multiple complaints on their website against my claim id. But they do not reply. I need my phone back. I don't care if it is not repaired.

Claim id - pdapr28108...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — lenovo vibe p1 turbo phone not yet returned

 Shruti.P on Jan 25, 2018
I am shruti parikh. My phone was submitted on 31-may-17 to appsyouneed for repairing the screen. It has been 8 months and i have not received my phone yet. I keep on calling on the customer care number but no one responds. I have submitted multiple complaints on their website against my reference id. But they do not reply. I need my phone back. I don't care if it is not repaired....
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — mera phone wapas nahi mila

 gupalle on Jan 22, 2018
Sir my name is rahul sharma
Mene apps you need company se apne mobile phone ka claim karaya tha
Jab mere mobile ki screen damage ho gai to mene 19/8/2016 ko mera mobile apps you need me diya par abhi tak mere phone mujhe vaps nahi diya gaya 16 mahine ho gaye par mera phone mijhe abhi tk vaps nahi mila
Sir please meri complaint ka reply kare

Name=rahul sharma
Cin no.=d[protected]
Mob no. _[[protected]]
Product= htc desire 828...
Complaint comments  Read comments [1]Complaint category Insurance

Apps You Need — I'm complaining about my phone

 Yash Bhandari on Jan 23, 2018
I was walking on road early morning and suddenly somebody came and pushed me my phone was in my hand and after that fall on road and my mobile touch has been broken. My phone is in insurance period and i have been calling on your prescribe number nobody is responding plz accept my complain and call me regarding the claim.I have also done my complain on your website no body is responding i have filled all the necessary queries plz resolve my problem....
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — not delivered yet

 Jaykumarsingh34 on Jan 19, 2018
Hi,
From last 6 months there is no response from company side and i am still trying to call on provided no. But still no response.
I was taken a policy for my phone and it was pd, i was made a complaint for that and followed the instructions they told me, all process were completed by me my phone was also picked but from last 6 months it is showing in service and not delivered also my phone is not picked by any one. I am in very trouble.
Please let me know what to do?
If any one ask me that what rating would you like to give this company for client satisfaction then...
Complaint comments  Read comments [1]Complaint category Insurance

Apps You Need — no response to the claim and unprofessional customer service

 Raheel Raza on Jan 17, 2018
I have insured my iphone 7 against physical/liquid damages and theft in 2017 with the purchase of mobile by paying a handsome premium even more than the premium for health insurance. My got physically damaged with a broken display/screen.
Now i am even struggling to get my claim registered. No customer care is ready to consider my concerns, no mails are reverted. Even after registering online claim no communication has happened over phone or mails.

I am really disappointed with such a unprofessional attitude and approach by the service provider which has shattered my trust...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — phone has not returned

 Suryansha Shikhar Singh on Jan 15, 2018
My phone lenovo a7000 was insured by this company. It's screen broke and i claimed the insurance. My phone was picked on 20 april, 2017. It has been now 9 months since the time my phone has gone for repairing. Whenever i call them they say to wait for 10 to 15 days (It happened 6-7 times). Now they don't attend my call. Please help me.

They registered my complaint with a cin number - dapr64136...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — haven't given my mobile phone back

 Chirag kumar labana on Jan 6, 2018
Sir my name is chirag labana
Mene apps you need company se apne mobile phone ka claim karaya tha
Jab mere mobile ki screen damage ho gai to mene 26/4/2017 ko mera mobile apps you need me diya par abhi tak mere phone mujhe vaps nahi diya gaya na hi mere mail or calls ka reply kar rahe hai 8 mahine ho gaye lar mera phone mijhe abhi tk vaps nahi mila
Me consumer court me complaint kr chuka hu
Sir please meri complaint ka reply kare

Name=chirag labana
Cin no.=dmar21278
Mob no. _[protected]
Product=lenovo vibe k5 note mobile phone...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — cheque not received even after months

 Paras29 on Dec 28, 2017
My cin number is d[protected]. Its been almost a year now when my phone broke and i asked for insurance claim but companies like appsyouneed keep fooling people like us. They pickup the phone for repair then after few months said that it is unrepairable and its the case of total loss. Now i am waiting for my cheque for couple of months.
Now, i don't have my phone and don't have any claimed money for that.

Appsyouneed you are a fraud....
Complaint comments  Read comments Complaint category Insurance

Apps You Need — unaddressed claim since march 2017

 anuplynx on Dec 24, 2017
My claim number is dmar88076 yhe whole process started on 22 mar 17 approval on 24 mar 17 pickup was done and recieved by company apps you need on 25 april 17 on 29 april 17 it was declared total loss all documents were collected later but after that i cant even speak to the company no communication is possible i asked them in september 2017 they told me because of gst they cannot issue cheques and they will process my calim in october 2017 this seemed illogical so i asked them to return my phone i dont need any claim form them but nothing happened

Now its december, no claim, cheque...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — my phone not receive from last 4 months

 Dhavalr on Dec 23, 2017
My phone screen going to crack before 4 months. After that i claim insurance for my phone.. After document submission. Your agent came to my house and take my phone. He told me that your phone repair or replace screen after 10 days.
After 10 days u will get your phone back with new screen but still my phone not receive.
Give me my mobile handset return samsung j7 prime price model: sm-g610f,
Imei : [protected]
Pickup date : 05/08/2017 pickup receipt /[protected]/ ymsmobitech (Ymsd[protected] please give me the mobile headset from : dhavalkumar g. Rana mobile...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — claim for physical damage mobile

 Kausar.ali on Dec 22, 2017
Dear sir
Mera naam kausar ali hai main apne physical damage mobile ka complain 17 jan 2017 ko kiya tha complain ka approval bhi ho gya hai damage mobile bhi wapas kar diya hu aur mobile ka acceseries bhi wapas kar diya hu aur unho ne check no bhi de diya tha lakin ab tak mere claim ka check nahi mila hai please mera help kare name kausar ali
Cin no.. Sd[protected]
Mobile no.. [protected]
Brand... Lenovo
Model no.. A7010a48...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — final my settlement

 Rahulpower1857 on Dec 17, 2017
Dear sir,

Due to not working of apps you need activation. Please done my f&f shortly.

Because there are no supports from you. I will decide to close the distribution of balliya.

Thank you

Manoj kumar

Balliya distributor

There are no any such person are met with me to clear my f&f and no one employee are working in these company. Last month i visited the company location in noida sector 64 but the office are closed. I asked to security guard he said that the office are closed few days ago.

I...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — complaint against mobile phone

 Meera Upadhyay on Dec 11, 2017
Its being more than 10 months, i made a complaint against my mobile phone with the claim id : dmar22719 to apps you need. The company promised me that they will either refund my amount or my handset. I neither get my mobile phone back nor any refund amount. Just want to know, is this a reliable company or just making money from us because i m chasing my handset since last 10 months and not getting any proper solution from them. Would like to know, whether apps you need would be in a situation to refund my amount or not?...
Complaint comments  Read comments [1]Complaint category Insurance

Apps You Need — apps you need - claim submitted 20-nov-2017 but still no response

 dhavaldd on Dec 4, 2017
Claim was raised on 18th nov and documents submitted on 20th nov for cin = pdnov18180.

Incident date: 17-nov-2017
Claim raised: 18-nov-2017
Documents submitted: 20-nov-2017
Device: mobile phone (Zuk z2132) purchased on mar-18-2017
Incident:
Screen got cracked on 17th nov night as the phone slipped from my hand and fell on floor. Claim was raised very next day and all documents including the invoice and device damage photos were submitted online on 20th nov. The next day, the website showed the status as: claim under process

I continued...
Complaint comments  Read comments [2]Complaint category Insurance

Apps You Need — no response after claiming to this company.

 Raja Khosani on Dec 4, 2017
Company is making new insurance as well as past. But after the deal when time comes for clamming then there no concern person is available for dealing, no contact number no mail replies. Really this company is too bad to work in today market.
I have two experience in first issue cheque returned by bank due to no balance in comapny account and in thesecond one comany has shown his real face and treat just like cheater due claim no. Sd[protected]...
Complaint comments  Read comments [2]Complaint category Insurance

Apps You Need — claim related

 kshmasheel kumar Sanbhariya on Nov 28, 2017
My mobile phone has been theft by unknown person and same has been confirmed to same day to team and further pickup of all documents and mobile handset related accessories on 20th august 2017 and confirmed by team the claim person visit my office and same has been approved by him. He was confirmed that the company will send the cheque in 7 working days. After that i have not received any update from them neither any email or by any sms.
I also tried 200 times to his contact no. But no one are not respoing on call as shared on his website.

Claim no. Cin ptjul06123
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Apps You Need — damage of my phone screen

 Rajan185 on Nov 27, 2017
My user name/insurance reference no is-irn838577, my master policy no-[protected], my apple mobile model no iphone7. Imei no-[protected], purchased on 14/12/16 sri sai enterprises, south gandhi maidan patna-800001, having invoice no15472,
This is to inform you that just now27/11/17 my mobile slipped from my hand on the floor, when i took back my phone i found that the screen of my mobile creaked.
So you are requested to pl get repair my iphone.
Thinking kind and early response from your side.
Thanking you
Rajan kumar varma
[protected],...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Apps You Need — iphone 6 damage complaint

 Raj Badgujar on Nov 27, 2017
I having iphone 6 which i purchased in the month of may. Accidently it got damaged today date:27/11/2017. It got bend from the backsite... Please resolve my problem as soon as early. I m in tension bcoz i purchased it on emi basis and instalment still pending... Its a hillarious sitution for me... Please contact me as soon as possible. I also enclosed the invoice...
Complaint comments  Read comments Complaint category Mobile Handsets

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