Apps You Need Customer Care
Apps You Need
Customer satisfaction rating: 54%
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COMPLAINTS

Apps You Need Customer Care

Apps You Need

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Address
123, 2nd Floor, Block A, Corenthum Towers, Sector 62
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

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Toll-free:
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279
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206

Customer satisfaction rating
54%
Complaints
386
Pending
0
Resolved
210
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Apps You Need Complaints & Reviews

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Apps You Need — mobile phone vivo 1603 not delivery

 Satyadev Pathak on Nov 22, 2017
My name is satyadev pathak my cin no. Is pdjul20203 mera phone kb see company mai bnne hua tha lakin an tk delivery nhi hua mai roj customer care mai phone mera hu lakin o log phone it hate nhi hai mere phone ko bhejne huye 5 mahine ho gaye hai abtk n phone aya hai company se or nhi mera phone plss help kije meri plss plss plss muze mera phone de dije plss...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — mobile phone

 skg786 on Nov 18, 2017
Cin no. Pdjul20491
Mobile was picked by the company person on 19 aug17 but not received yet. No answer from customer care (Always busy [protected]). I had also sent the mail (Support@appsyouneed.in) but no answer.
It's more than 3 months now. When will i get back the phone.
Answer it or i will treat it as a fraud and will take the help of court....
Complaint comments  Read comments Complaint category Insurance

Apps You Need — no response no phone pick up no email reply

 Adv gajender sharma on Nov 14, 2017
I had an samsung galaxy j7 and an apps you need insurance. Due to broken screen i had made a claim and my phone was taken by this fraud company in the month of july and whenever i call them they dont pick up. They are now not giving me my phone back. This fraud company has cheated me. Its is still with them.
Claim no.- pdjul12163
They dont pick up any calls and there is no answer from them. And now i am stuck i am not getting my phone back...
From last 30 days m trying continuously atleast 100 times to the customer care service but line is always seems to be busy.
I...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — no response and no actions from their side

 Deepak Purushottam Gehlot on Nov 12, 2017
I have registered my claim request on 19/10/17 and uploaded documents on the same day within 2 hours but still after 24 days there is no response from apps you need. From last 10 days m trying continuously atleast 50 times to the customer care service but line is always seems to be busy.
I have mailee to the customer care then after 7 days i have mailed to the nodal office and then to the grievance team and 2 times to ceo office. But there is not a single response from them.
Cin no - doct19189...
Complaint comments  Read comments [3]Complaint category Insurance

Apps You Need — haven't got my phone back.

 Űmĕşh Pãŕíhăř on Nov 11, 2017
I had bought an iphone 7+ on 30th march 2017 and unluckily it's screen was broken on 27th may. I had bought apps you need insurance too. So the paper work and everything was done and my phone was picked up on 24th june and since then i haven't got any reply about my phone as if it has disappeared. Whenever i check my claim status on aun claim app it only shows that my phone was relieved at service center on 28/6/2017 and that's it. So now how would i get my phone back?
Should i do a police complaint?
These insurance goons are making me more angry 😡...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — phone not given back and no response

 Aditya_1235 on Nov 10, 2017
I had an iphone 6 and an apps you need insurance. Due to broken screen i had made a claim and my phine was taken by this fraud company in the month of june and whenever i call them they dont pick up. They are now not giving me my phone back. This fraud company has cheated me. Its is still with them.
Claim no.- pdjun13877
They dont pick up any calls and there is no answer from them. And now i am stuck i am not getting my phone back....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Apps You Need — pickup and no response

 krish bhasin on Nov 10, 2017
My phone got damaged and i was told to upload some information after which they promise to response within 2 days but it has been 18 days i didnot get any response and nethier from your toll free number not by complaining in your site, this fraud company has given me so much of stress iam a lawyer and going to file a case in consumer forum
If this time i didnot get any response face it at your own cost...
Complaint comments  Read comments [1]Complaint category Insurance

Apps You Need — not getting my claim as well as not getting in contact with company customer care

 Ganesh Hadwale on Nov 10, 2017
I have purchased iphone 6 last year.in last month i suffered road accident, my phone screen get damaged and phone stops working, on very next day of accident on 19th oct 2017 i register my claim my cin is pdoct19451, on 28th oct 2017 my insurance got expired, i have been tried to reach their custmer care since 21st oct 2017, but there is no any response from them, they are not getting connected, every time their tele-recording says that all reprentative are busy plz call later and they cuts the phone, i am getting very disturbed, very poor custmer care service...
Complaint comments  Read comments [1]Complaint category Insurance

Apps You Need — delay in cheque very long time

 Md najmi on Nov 10, 2017
I have been calling on their customer care many times, everytime all representators are busy and many times i have complaint on their website complaint box nobody revert me.i have received mail on date 27 April 2017 regarding but still i have not received my claim cheque, i would have get it repaired outside rather waiting for claim and i would have also taken insurance from daily apps atleast they revert and pay amount at time,
This company has taken so long and not given my cheque.
Since......
Complaint comments  Read comments Complaint category Insurance

Apps You Need — i have not received my phone and no update about the current status.

 Arshad Sabirul Hoque on Nov 9, 2017
Dear sir/mam,
During the month of april 2017, i have applied for the claim and my phone was received at the service center on 26/04/2017. Since then, i have no update about my phone. I have tried calling customer care consistently but in vain as it always shows busy. It's been now more than six months that i have not received my phone. I am very much frustrated now. Please do the needful at the earliest.

Regards,
Arshad sabirul hoque
Cin - dapr72114...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — i applied for claim insurance it's been over a month and i haven't got any reply.

 Goldenarrowarrow on Nov 8, 2017
Last year i bought htc desire phone and bought insurance from apps you need worth 1500 which covers physical damage such water damage or screen damage and theft). My phone's screen got shattered. I applied for claim on 27th or 28th september 2017 my cin number is pdsep28899. I uploaded all the required documents on time. It's been over 1 month now and i haven't received any call or email from apps you need. My insurance ends on 22nd november 2017. I've been calling the customer care executive since but could not connect even once seems like they have only 1 customer care agent taking all the calls....
Complaint comments  Read comments Complaint category Insurance

Apps You Need — i have not received my phone & no update on current status

 Karnik Sharma on Nov 8, 2017
Hi team,

My contact nos. Is [protected], i had submitted my phone for repair in april 2017 & i have not received the same yet.in august i was lucky enough to reach your customer care & they told me i will be receiving my phone in sep 2nd week, but the same is not received yet. I am trying to reach your customer care but not able to. My cin dapr18749. Please help in closure....
Complaint comments  Read comments Complaint category Insurance

Apps You Need — delay in cheque

 Siddharth Singh Verma on Nov 7, 2017
I have been calling on their customer care many times, everytime all representators are busy and many times i have complaint on their website complaint box nobody revert me.During GST, that was the last time i had a conversation with their representative, he promised me that i will receive my cheque in October its octover, still i have not received my claim cheque, i would have get it repaired outside rather waiting for claim and i would have also taken insurance from daily apps atleast they revert and pay amount at time,
This company has taken so long and not given my cheque.
Since...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — regarding claim.

 ShubhGupta on Nov 6, 2017
Hi there,

I purchased iphone 7plus on 06/11/2016 and got it insured with apps you need for theft/physical damage. I filed a claim for my phone on 10/10/2017. But since then i have received no update on the status of the same. The insurance expires on 06/11/2017. At the time of purchasing the insurance conpany made too many promises but now they are backing out to fulfill them? There higher authorities are not receiving my phone. Now what to do?

Thanks
Shubham gupta
Cin - doct10198...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — fraud not returning my phone

 somesh pawar on Nov 4, 2017
Apps you need is fooling me since last 4 months, they said my phone is ready and you will receive it after 30 days
By saying 30 days they extended to 4 months by saying you will receive the phone by month end every month i wasted my time by calling
I have submitted my phone more than 6 months have passed
Their help line is always busy i am trying more than 10 times a day, call remains on waiting for 30 mins at last they disconnect the call by saying sorry all callers are busy
Now they are not receiving the call they don't reply to the complaints
They don't even...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — not responding and not returning my phone worth rs 30,000

 Somesh Esh on Nov 4, 2017
Apps you need is fooling me since last 4 months, they said my phone is ready and you will receive it after 30 days
By saying 30 days they extended to 4 months by saying you will receive the phone by month end every month i wasted my time by calling
I have submitted my phone more than 6 months have passed
Their help line is always busy i am trying more than 10 times a day, call remains on waiting for 30 mins at last they disconnect the call by saying sorry all callers are busy
Now they are not receiving the call they don't reply to the complaints
They don't even...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — phone damage

 Subhash kumar Mandal on Nov 4, 2017
Hello sir /mam
I send you a claim application. This is 3rd application which i send you please proceed claim formalities as soon as possible because insorance is going to end after expire of insorance u will responsible for that so please procced

Name subhash kumar mandal
Imei no. 359479061083211
Cin no. Doct08142
Thankx
Regard...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — delay in repair and respond

 Avikmukherjee on Nov 1, 2017
Respected sir/mam,
Its been more than 4 months i have send the phone but i am not getting my phone back, i have samsung s7edge which i insured with appsyouneed. I have lodged more several complaints, wrote more than 10 emails but all my complaints are showing pending and i didnt het any reply of my emails.. I have called numerous times for the past 2 months but everytime i called the line gets disconnected by saying “all representatives are busy”. My cin no is “pdjun12178”.. Please help me to get my phone back.. I am very tensed whether i ever get my phone back or not.. I am uploading...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — I have not received claim amount

 satyasingh07 on Nov 1, 2017
Claim no - ptapr04118
Dear sir,

This is to inform you that my phone has been pick pocketed in market which was duly informed and all the necessary document uploaded in the cite, which got approved and it is 164 days since approval of claim but so far i have not received payment. I had filed complain and even called to customer care in the month of september 2017, they informed me that i would receive the cheque in the first week of october 2017. It is the last week of october, when i tried to contact in the office of apps you need no body is responding in customer care after...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — mobile claim not settled

 Nitika Rustagi on Oct 31, 2017
Dear team, my i phone was theft on 29/08/2017 to which i have lodged fir as well as called to apps to need( i phone customer care). On as there was
insurance on my phone but till date i have not received any response and also they do not recd . Kindly request u please look into the matter and help.

Model Name - iphone 6s
CIN no. PTAUG31260
Name Ankur
Phone [protected]...
Complaint comments  Read comments [1]Complaint category Insurance

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