Apps You Need Customer Care
Apps You Need
Customer satisfaction rating: 61%
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COMPLAINTS

Apps You Need Customer Care

Apps You Need

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123, 2nd Floor, Block A, Corenthum Towers, Sector 62
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

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Customer satisfaction rating
61%
Complaints
343
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0
Resolved
210
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Apps You Need Complaints & Reviews

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Apps You Need — my insurance claim has not be processed

 Tanishq khandelwal on Sep 22, 2017
I have registered my complaint and uploaded my documents on 4th of September but now its 22ns of September The company promised that they will give the answer in 6-7 working days but now its been 15-16 working days they have not given any response and from 1 week i am calling them but they are not even picking up my call .. i will never recommend this company to anyone this is the wrost insurance company i have ever seen...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — had taken my mobile phone since 3 month and did not return yet

 Aryant Sethia on Sep 20, 2017
Its a fraud company i paid them money for the insurance even they have approved my insurance also collected my phone after 1 month almost but still today i haven't found my phone in my hand it's been 70 days as of now. Please try to at least hanover my old phone. Please help me i tried calling them at least 50 times everyday but nobody replied to me....
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — in justice with us. ref.: claim id pdjun22272 from samip shah

 Pankaj N Shah on Sep 19, 2017
My claim was my iphone 7 screen broken due to accident reason was mentioned in original submitted claim form.

After @ 65 to 70 days. My phone is repaired and received in my hand with duplicate screen installed. Now my phone is not working.
So far i am socked with this type of my claim settled from you as such a big shot of your well known insurance company. Its. Totally cheating with us its not acceptable by us. I hed given estimate for rs. 27000/- from
I venus its genuine service station of i-phones in vadodara.
As far my knowledge i-phone never repairable...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — due to not getting my phone from apps you need

 nikunj bane on Sep 18, 2017
Dear sir/madam,
I have insured my lenovo a 7000 turbo with apps you need. Sometimes after my phone got damaged its handsfree slot not working properly therefore i had registered a complain on apps you need and their courier boy from delhivery courier service took my phone on 22/08/2017. After that day i contact customer care of this company to know the status of my phone and that time they told me your phone is transfered to noida for service and i was socked because i dont know their service center are in noida so i told them to cancle my order and return my phone to me but they told me...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — hdfc cheque bounce

 Tarun Goyall on Sep 18, 2017
Dear sir/madam,
I took a insurence from apps you need in jan 2017. Due to damage my phone apps you need provide a post dated cheque of hdfc bank to me on june5, 2017. But cheque is bounce on 18 august2017. With reason stop payment. They not pic my phone and dont answer of emails. Such a fraud company. I feel totally helpless.
Tarun goyal
Cin dmar25613...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — claim not received from 96 days pdjun03563

 Tarun K Bains on Sep 18, 2017
My phone had been collected from my home and has been delivered to aun at 27 jun and the process of claim is around 15 days but now 96 days has been passed away but no claim has been received.. Now, when we are calling customer care they are always busy. I have wrote twice thrice to them but no response on the mails too. Please take my complaint & solve it.
Cin no. Is pdjun03563

Mail id tarunkumar72105@gmail.com...
Complaint comments  Read comments [1]Complaint category Insurance

Apps You Need — no response regarding my iphone claim status

 Ranjan3184 on Sep 18, 2017
My cin no pdaug10198 dated 10.08.2017. My handset is picked on 19.08.2017. But till now i have not received any update regarding the status of my i phone. I also registered a complain previously having no cnsep12205 but till now i have not received any reply. Whenever i used your company toll free number only one answer all our customer care member is busy on another call please wait for some time and be waited in queue. What is the perfect time when your company member are free. This kind of behavior is unacceptable & very disheartening. Very poor service from your end....
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — not updating status of claim or informing

 sumit 786 on Sep 18, 2017
My complaint number is pdjul19532 with appsuneed
For my iphone 7 plus of jul 2017.
Now 54 days over from claim and mabile handset with them through their tiedup delivery courier service.
All the documents i have and several email on their support /escalation number i mailed but no reply so far.
They have very poor customer care and number 01139586454 reply most of the time about non availability of free executives.
Very poor service and they are eating money by smartphone insurance. Kindly help i ma waiting for nest 4-5 days then book fir against the director...
Complaint comments  Read comments Complaint category Telecommunications

Apps You Need — not respond my complaint for customer care

 Sourbh Jain on Sep 16, 2017
My CIN NO.PDJUN29992
Its been more than 3 months i had submitted my phone ; i want it back ; how you can strech it soo long ; there is always no answer for my complains ; i need my phone ; its always been false commitments from you guys ; its torturing me ; i am mentally and physically stress due to this issue ; since 3 months your not able to solve my issue...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Apps You Need — not responding my phone or not revert in my mail

 Vishnu Pathak on Sep 16, 2017
There is A Lot Of Time Spend But I Didn't Received My amount Chaque And Also They Have Not Responding On My Mail or My Phone Calls.
Is They Will DO Such Things To us Then How Would The People Trust Him
My Cin No Is DMAR17365

There Is Very Shame For Him If These Are not Avl To handle These Things Then
why they have done sush type of promised That If There Is Some Problem He Will Solved it ....
Complaint comments  Read comments Complaint category Insurance

Apps You Need — iphone 7 / screen accidental damage [Resolved]

 Sagar Khera on Sep 16, 2017
Sir tomorrow evening around 5oclock im going to my tution my phone on my hand. The two person come on bike and they tries to snatching my phone but they are failed in snatching. During this time when they are snatching my phone the phone fall down on road when i picked my phone the screen has broked. The screen of phone broke on right side now i face many problem to use the phone plzz help me....
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — non refund my phone and not responding my call and mail

 Udaya bhanu panda on Sep 15, 2017
Name: udaya bhanu panda
Mobile no: 9438700744
Email id: bhanuudaya4@gmail.com
Insurance reference number: irn644232
Master policy number: 95000046161100000001
Insurer: the new india assurance company limited
Imei/ serial no.: 357327072076231
Brand: samsung
Model: sm-g935f
Invoice number: 9689
Invoice date: 25 sep, 2016
Invoice amount: rs.56000
Address: jajpur road jajpur odisha (755019)
Clim no-pdmay30159
My phone pickup date 29/06/2017 via delivery corier awb no 1258310061622 recive date 12/07/2017
Complaint comments  Read comments [4]Complaint category Insurance

Apps You Need — my claim status pending from last 40 days

 Siddhant Doshi on Sep 15, 2017
I submitted the complaint on around 40 days ago but there is still no reply from the company i tried to contact them bu t have to wait 40 mins in waiting then my csll gets disconnected automatically, once they picked up the call n told me my pick up is scheduled in 2 days but again same things got continued
plz help
my CIN NUMBER IS PDAUG21205
I m feeling helpless from last so many days...
Complaint comments  Read comments Complaint category Insurance

Apps You Need — Iphone

 Mohan Dinkar on Sep 14, 2017
My phone had been collected from my home at 1 august and the process of claim is around 15 days but now 43 days has been passed away but still my phone is not delivered. After 15 days i again call the customer care they said you have to wait for another 15 days. They are still giving us reson now and i want my phone as soon as possible. Now, when we are calling customer care they are always busy. Please take my complaint & solve it....
Complaint comments  Read comments Complaint category Insurance

Apps You Need — mobile repair and delivery

 Naztam on Sep 14, 2017
Sir my complaint no cin pdjul18662 sir my mobil has been picked up on 19 aug 2017 for reparing then also in app update your telling me that picked pending is from me from 36days its not true.
When i calling to help center no 01139586454 on pick the call always telling line is busy mobil should repaired in 15 and deliver to otherwise i have to complaint to ceo...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — fraud company claim cheque not received

 Shravan19 on Sep 13, 2017
My claim no. Is dfeb17305
I was having iphone6s which i bought in march 2016 and it got broken in january but my claim was processed in february after that in may i recieved a message that my phone is declared as total loss so please provide original box, original accessories, original invoice and cancelled cheque. I did as they said and i have original recieving of a courier boy who recieved all this from me. Now the new problem arise is that they again asked for a original invoice now tell me how this is possible because i have proof that i provided original bill. No one is picking my....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Apps You Need — samsung mobile

 rajesh 7372mishra on Sep 13, 2017
I want to know that which for journal insurance company is tied up with apps you need? I had handed my mobile set on 12 may and after that several times called and mailed but no answer has been given. It means that your company is fraud and i have to complain in ombuisdment because you are not returning my set. Please contact me and return my mobile....
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — lenovo a 7000 turbo

 nikunj bane on Sep 13, 2017
Hello sir mene apna phone extended warantee me 22/8/2017 ko diya tha or fir mujhe pta chla ki ye phone noida ja rha h to mene apna order cancle krne ko bola apke representateor se pr usne kaha ki ek bar phone noida aa gya fir hum vapis apko bhej denge or mera phone noida pohch gya ab me apke representator ko 17 din se call kr rha hun pr mujhe koi thik se answer nai mil rhe or mujhe phone bhej hi nhi rhe to sir meri apse ek request he ki please mera phone mujhe vapis kr diya jae mujhe koi service nai krani apne phone me 'mera order no - ew166" he or extended warranty number: ew476931. Please sir...
Complaint comments  Read comments Complaint category Mobile Handsets

Apps You Need — apple i-phone 7 sent but did not received after 40 days

 Ritesh.allen on Sep 12, 2017
My name is ritesh kumar (Mob no. 7877776336) and i have insured my apple iphone 7 with apps u need. Sometimes after my phone got damaged and i have registered complain in the above mentioned company on 5th august, 2017.
They have collected my phone but did not complete the complain even after 40days.
Kindly register my complain and make returning of my phone asap, as i got frustated a lot now.

Ritesh kumar
Mob. No - 7877776336...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Apps You Need — sir mera mobile kab aayega

 nileshsantoshjain on Sep 12, 2017
Sony xperia ultra.
Cin:-dmar22133
Maine app you need ka insurance kiya tha. Jiska claim policy 30days ka hai. Mera phone physical damage mai gaya hai pichle march-2017 se is insurance company mai. Abhi tak mera phone nai aya abhibhi vahipe jamaa hai. Inke customer care mai call karo to lagta nai or badi mushkil se lagaa to executive bolta hai ki bas thoda wait karo apko tracking id mil jaegi. Par abhi tak kuch nai hua. Or ab to customer care mai to call he nain lagta. Bas mera problem solve karne mai help karo....
Complaint comments  Read comments Complaint category Mobile Handsets

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