Apps You Need — claim status no response on call centre number and on tracking system

Address:

New Delhi, Delhi

Dear sir
Please note that i have been trying to contact for my mobile claim since april-2017 but not getting any reply either on call centre number or on tracking system of aun claim. Please arrange to get my claim asap. It has been 5 months.
On tracking system first they mentioned that will send your refund as mobil is beyond repair than later they say we are sending you the repaired mobile. That was 1st august. Since then i am not getting any response.
Please look in to the same asap
Thank you
Vipin grover
Details
[protected]
Dmar no.32804
Last complaint no cnaug16140 dated[protected].
Mobile accessories picked up on[protected]
Recd at service centre on[protected]
Total loss declared on[protected].