Apps You Need — i applied for claim insurance it's been over a month and i haven't got any reply.

Address:	New Delhi, Delhi, 110085
Website:	www.appsyouneed.in

Last year i bought htc desire phone and bought insurance from apps you need worth 1500 which covers physical damage such water damage or screen damage and theft). My phone's screen got shattered. I applied for claim on 27th or 28th september 2017 my cin number is pdsep28899. I uploaded all the required documents on time. It's been over 1 month now and i haven't received any call or email from apps you need. My insurance ends on 22nd november 2017. I've been calling the customer care executive since but could not connect even once seems like they have only 1 customer care agent taking all the calls. If the date passes on it will be a waste of money and time. I hope my complaint is resolved as soon as possible. Waiting for an urgent action.