[Resolved]  Apps You Need — Mental harassment/torture and above 6 months passed but case is not solved

Address:

Gautam Buddh Nagar, Uttar Pradesh, 125001

Sir my phone (Iphone 6) was declared as total loss for no reason. Above 6 months passed and the fight with company continues. They said that we are giving you 21090 rs. So, please send your invoice box and accessories. So i was finally agreed to send my box and accessories.
And after recieving the original box invoice, they are saying that aapko kisne kaha ki 21090 rs. Denge. Sir vese hi keh dia hoga. Aap check karo, aapko 17575 rs. Diye ja rahe hai. Or vese bhi mene pichle sal k may m phone lia tha or inhone 1 booklet dia tha jisme terms and conditions thi or usme likha h ki above 6 months ka 40% depreciation charge katega. To mere case m to vahi terms and conditions apply hongi na. Chuki ab inki terms and conditions badal chuki h jisme ye h ki above 6 months ka 55% depreciation katega. Is se humko kya matlab.
Mera sabhi bhaio se niveden hai ki iss fraud company k chkkar m na pade or apne pese waste na kare.
M to kehta hu inke office k aage strike krte h. Here is the photo which shows the terms and conditions depreciation charges.