[Resolved] Apps You Need — Mobile Insurance

phalkevicky

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411033
Website:	www.appsyouneed.in

I registered a case on 7 OCT 2016 regarding mobile insurance for my iphone 5s
Which got approved on 8 oct 2016.

On 14 oct they picked up my phone from my home

After delivery my status is not updated on their website.
I am complaining to them regarding current status but they are not providing any proper info to me they just send a similar recorded messages and close my complains. I made almost 20 or may be more complains to them.

Further i tried to call several times to customer care no they provided and get two most annoying replies
1. This is product line sorry no information for you check website
2. This is some other line this case is of query department.

I am feeling very annoyed from this types of response.

Now its 25 days still my phone is at service centre.

Kindly resolve the problem to its earliest

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Mar 4, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Nov 05, 2016

Updated by phalkevicky yet no response from the company please help me
my cin number is :-D[protected]

Nov 08, 2016

Updated by phalkevicky please take action fast they are not replying me

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,

Your repaired handset delivered to you at your registered address from Ecomm Express Courier Service which AWB no. is[protected].

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed