[Resolved] Apps You Need — Refund of special claim condition ( Part not available)

AKSHAT chawla

from Morjim, Goa

Address:	Aurangabad, Maharashtra, 431001
Website:	www.appsyouneed.

Sir, it's been more than a month that my phone is there with you and no action is taken. 15 days back I've been informed that my phone's part isn't available but no action are taken. And according to the NIA policy I should have got a cheque and my broken phone. But I didn't. And your customer service is hope less when I call they just say write a mail or register a complaint but when I do that there will be a same reply everytime. As If they don't even read my complaint and just copy paste a single message. Then they don't reply back the mails. Thecompany asked for two days time but when the time limit was complete no mails were sent and they didn't cared to mail back or anything I regret doing my phone claim with your company. Please it's a request that serious action should be taken.
Name - Akshat Chawla
Claim no. - D[protected]
Policy no. –[protected]
CIN no. - D[protected]

+2 photos

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Jan 18, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Apps You Need Customer Care's response Dear Claimant,

As per last Communication, we are waiting a response from service center.

we will get back to you as soon as receive confirmation from service center.

Thanks!

Verified Support

Jan 31, 2017

Apps You Need Customer Care's response Dear Claimant,

Your repaired handset dispatched to your registered address by Overnite Express (AWB No. [protected])
Also as per our conversation the claim was settled and you had received the repaired handset.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed