| Address: | Gurgaon, Haryana, 122002 |
| Website: | Appsyouneed.in |
What kind of service appsyouneed is providing? You people are ridiculous and just fool your customers. I am Rohit Chopra and I have bought Insurance from your company AppsYouNeed against my Samsung Galaxy Note 5..
CIN No.D[protected] to ensure that it will help me out in case some unpleasant event occurs. But, to my surprise you guys are ##### who are sitting there to just suck customerâs money. BS Company, pathetic service.
My phone screen got damaged and I registered a complaint on 29/11/2016, after which I uploaded my documents for pick up of my phone on 6th Dec, 2016. After uploading documents, your executive told me that approval will come by 10th December 2016. But it came on 24th Dec 2016 and after so many follow ups & requests to your stupid executives, my phone was picked up by your executive from my home on 29th December 2016, ONE COMPLETE MONTH YOU IDIOTS TOOK.
On 29th December 2016, I got a claim status from your website mentioning my phone will be repaired and will be send by 18th January 2017. Upon checking again, I got to know from the website that your phone has reached our service centre on 6th January 2017 and will be send back by 18th January 2017.But, since then I havenât received any call from your executives. When, I called up for the status your executives told that your phone has got in total loss and it cannot be repaired. Same was send across a message to me on 19th January 2017.
Are you people mad, when the approval was received on 24th December 2016 and phone reached your service centre on 6th January 2017. It took one month to your bloody inefficient staff to investigate that phone cannot be repaired.
I have no idea on the amount that you guys are going to give against the claim. But the fact is i have spent Rs.56000/- my hard earned money to buy this phone.. And you guys are so irresponsible that your executives dont have time to give response to the customers. Also, why you people need 60 days to return my claim amount. And the fact is its more than 60 days now since I have lodged a complaint to your so called appsyouneed.
Now you guys are not responding at all, I will sue you in Consumer Court, if prompt action is not taken against my complaint. I need exact status on my claim along with the amount and credit date asap.
Was this information helpful?
Post your Comment