Jatin grover who purchased an iphone 6s, from shree ram traders, shop no 112&113 huda market, sector-14 gurgaon (Hr) which is a registered retailer having tin no. [protected]. I purchased this iphone 6s 64gb space grey colour having imei no. -[protected] in rs. 57, 500 (Fifty seven thousand five hundred only) on 25/05/2016. Invoice no. For this receipt is 00446 and invoice date is 25/05/2016.
I should have got my iphone 6s replaced within 10 days ; that’s what i was guaranteed by your company when i purchased the policy. (As per appsdaily
policy of repair or replacement)
Ii. I should have got a spare phone to use till i get my iphone 6s back from appsdaily
, immediately when i sent my iphone 6s, which i did not get. (As per appsdaily
Iii. When your company’s factory had successfully received my iphone 6s on 28/02/2017 for which appsdaily
had sent e-mail confirmation on 03/03/2017 and again in 16/03/2017.
Iv. There was no update regarding my iphone 6s, whether it is getting repaired or replaced till present date.
V. All your customer care nos.[protected],[protected], toll free nos. [protected] claim inquiry nos. Were discontinued from month of february 2017, there was no medium to reach your company and have a word with your company about my iphone 6s. Initially your company was replying on e-mails but now i realized that your policy was hoax.
AppsDaily customer support has been notified about the posted complaint.