Medi Assist India Complaints & Reviews

Address: Medi Assist Healthcare Services Limited Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore – 560 029

Claim rejected without reason after 2 months claim no[protected]...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Chennai

I have mistakenly applied for parental insurance coverage and i was not aware of the premium. Since my first month premium is not deducted still now. As we all have free will to take the policy there should be a free will cancel it. As I am not to pay the further premiums I am trying to reach out the mediassist for cancel but to my surprise no one from medi assist is assisting with me....

Helpful

Found this helpful?

1 Comment

I am working in corporate company and initiated the reimbursement process for delivery c section and provided all the documents and responded to multiple annoyed queries and attached documents multiple times and wandering to hospital with my baby in hardest time to get all the documents from hospital.
After uploading the documents then I got a mail that “denial of claim” then they said like as below “We would like...

Helpful

Found this helpful?

Write a comment

I had submitted a claim for my mother's medical reimbursement on 9th January 2025 under the Medi Assist Insurance Ltd. policy. All necessary documents were provided at the time of submission. However, the claim was repeatedly rejected for various documentation reasons, despite my timely submission and clarifications. This constant back-and-forth has been extremely stressful and harassing.

After multiple follow-ups, the claim...

+2 photos

Helpful

Found this helpful?

Write a comment

Hi,

I'm unable to login the medi-assist portal from past 3 months. It was auto-updated for me and my spouse, but I was unable to add my parents for the health insurance.

Username: [protected]@IBM

Please try to solve this issue ASAP....

Helpful

Found this helpful?

Write a comment

Claim No : 42584548
Policy: Corporate Mediclaim
Patient Name : Poulomy Chakraborty
MAID : [protected]
Hospital : Spandan Hospital
Treatment Date : 03-Mar-2025 to 04-Mar-2025
Ailment Summary : NAIL DISORDER
Claimed Amount : Rs. 28000

I had initiated the reimbursement process and provided all the documents, responded to multiple annoyed queries and still after so many days of back...

Helpful

Found this helpful?

Write a comment

Address: Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore - 560 029

Website: mediassisttpa.in

Dear Team,

I am registered with MEDI ASSIST past many years. Under the Corporate policy, My mother also added along with me.

Claim No :[protected]
Policy: Gold
Patient Name : P INDRANI
MAID : [protected]
Hospital : Sudharsan Hospital
Treatment Date : 22-Jan[protected]Jan-2025
Ailment Summary : Infectious Disease
Claimed Amount : Rs. 39, 588/-

As...

+3 photos

Helpful

Found this helpful?

Write a comment

My name is Srijani and claim ID : 41644780, 41741160.

I applied for a claim on 17-Jan-2025 and 10-Jan-2025 respectively, and submitted all the documents.
from 1.5 months status showing as payment processed but till now there is no settlement,

When I called to customer service they are rude and not resolving the issue and giving the same response again and again. I sent may emails to [protected]@mediassist.in...

Helpful

Found this helpful?

Write a comment

I had submitted all the original documents provided by Arya Vaidyasala directly to MediAssist on[protected]. Later, they requested some missing bills and additional documents for justification. I obtained these from the hospital and submitted them as requested.

Now, they are asking for a pre-numbered pharmacy bill with a drug license number. Once again, I reached out to the hospital, and they provided a justification regarding...

+1 photos

Helpful

Found this helpful?

Write a comment

My name is Naveen and claim ID : 41038667

I applied for a claim on 06-Dec-2024, and submitted all the documents.
from 27-Dec status showing as payment processed but till now there is no settlement,

When I called to customer service they are rude and not resolving the issue. I sent may emails to [protected]@mediassist.in but no response.

No one is helping me in regarding of issue,...

Helpful

Found this helpful?

Write a comment

I have submitted the Reimbursement claim more than 10 weeks ago, they claim to process within 7-10 working days which is nonsense. we have to keep calling their call center who are not aware of any details on the claim and are useless to provide information.

1. Why does mediassist need to have a call center to tell the status that i already know - under process for ages
2. Why should the customer follow up 10 times...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I am registered with MEDI ASSIST past many years. Under the Corporate policy, Spouse and 2 Kids are registered along with me.

Claim No :38237060
Patient Name : Soujanya bai
Hospital : Srr Hospital
Treatment Date :[protected] to[protected]
Ailment Summary : Typhoid Fever
Claimed Amount : Rs. 12, 090

We had initiated the reimbursement process and provided all the documents, responded...

Helpful

Found this helpful?

Write a comment

Even after submitting the original physical documents the TPA is demanding it again.
It is happening for the 3rd time.Can you please help?
Claim Id: 38757079

Medi Assist India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I, vishal mani nautiyal senior citizen, ex employee of " hindustan aeronautics ltd. Have submitted my all documents which provided by hospital but still my reimbursement not come and mediassist helpdesk asked for more documents.. Which i have already submitted. My claim id is[protected]. Please do needful as medi assist do this to me 2nd time..
Regards
Vishal mani nautiyal
Mob - [protected]...

Helpful

Found this helpful?

Write a comment

Address: MAHARASHTRA

Dear Sir,

Due to emergency I have checked today my mediassist account it is found that my dependent sister name is not present in the list. It was there in the mediclaim list from last 4-5 years.

During 2021, I have requested to delete my Father name Late Shri Pandhari Thalal ( expired on 16/05/2021 ) from the list, but its still persists in the list. Already I had done all necessary things for the correction, but today found nothing updated again .

Hence it is requested to delete Late Shri Pandhari Thalal ( Father ) from list . And add my dependent sister Miss Swati Thalal name in the list which was previously present.

Please do the needful at the earliest. Matter most urgent

Thanking you in anticipation..

Amit Thalal (MSEB2304813)
Parli TPS
MSEB. MSPGCL

Medi Assist India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

IVF treatment is covered my wife went throught it we submitted Bills now they are saying is repudiated according to rules upto two cycles are coveres...

+1 photos

Helpful

Found this helpful?

Write a comment

I have submitted a Squint surgery claim in Medi assist for my father, and it got denied. It clearly comes under and is considered medically necessary as suggested by the doctor, and he has undergone the surgery believed that it with the assumption that it would increase his vision. I understand that sufficient details are submitted by the hospital. He had cataract and lens correction and also took part in the surgery. Surgery was done at...

Helpful

Found this helpful?

Write a comment

I see a number of claims Domiciliary as well as reimbursement claims are getting denied with the same status and medibuddy contact us link does not even work, the number has some very inefficient people who simply reads out the status and does not help in any form.

A claim number[protected] I see has been given the break ups however, standing with the repudiated status for no reason.

Another claim number[protected]...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: Bharti Axa Life Insurance Co Ltd Keating Road Shillong Branch

My reimbursement claim bearing claim Id[protected] has been rejected and its very dissappointed to know that your team cannot mentioned the proper document that i have to submit..This is not acceptable at all. Kindly reopen the case and let me know what is that document which is still pending.

Medi Assist India customer support has been notified about the posted complaint.

View replies

P

phaimon

from Saiha, Mizoram

Aug 5, 2023

No update till now..can you please tell me what is the next step...

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

I have raised reimbursement claim through mediassist Claim ID:[protected], it is still pending, i checked with medi assistant team they are saying it is pending insurer side..not getting proper reason from team...

Helpful

Found this helpful?

Write a comment

Medi Assist India Complaints & Reviews

File a complaint to Medi Assist India

Medi Assist India reviews & complaints(1187)

Claim Rejected without reason

Parental coverage policy cancellation

Policy has denied for reimbursement for delivery c section

Negligence and False Assurances in Claim Reimbursement by Medi Assist Insurance Ltd

Unable to login/Reset password

Claim Repudiated - Awaiting Insurer concurrence even after providing all documents

Claim Repudiated - Even after provided all necessary documents

Status showing as payment processed but money was not settled

Require prenumbered pharmacy bill with drug license number

Status showing as payment processed but money was not settled

medi assist india reimbursement not settled

claim repudiated - awaiting insurer concurrence even after provided all documents which is expected by mediassist

Already submitted original documents

Post your Comment

Re-imbursement against operation

Regarding member list updation

Post your Comment

Claim repudiated

Squint Surgery claim denied -Medi Assist Claim ID - 35522002

Claim Repudiated/ Claim Repudiated - awaiting insurer concurrence

Reimbursement claim has been rejected but not mentioning the proper document.

Post your Comment

Claim Status: 113954077 still pending since three months

Medi Assist India Complaints & Reviews

File a complaint to Medi Assist India

Medi Assist India reviews & complaints(1187)

Already submitted original documents

Post your Comment

Regarding member list updation

Post your Comment

Reimbursement claim has been rejected but not mentioning the proper document.

Post your Comment

Related businesses