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Star Health And Allied Insurance Complaints & Reviews

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Updated: Apr 4, 2026
Complaints 599
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121
Unresolved
478
So far, so good. Star Health And Allied Insurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Star Health And Allied Insurance will keep up the work and continue to help more customers with their concerns even better 🤝
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Star Health And Allied Insurance reviews & complaints(599)

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R
Rajesh5256
from Abohar, Punjab
Apr 4, 2026
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IRDA Code Remove Reg. ( SHABA0000519629 )

Please remove my agent code from irda portal detail below :-

Company Name.. STAR HEALTH AND ALLIED INSURANCE CO.LTD
Agency Code ..SHABA[protected]
Name. Rajesh Kumar
Pan.. BHTPK0472K...
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M
Manjunatha ms
Mar 16, 2026
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Complaint about the company for not releasing the commission to agens

Address: Manjunatha m son of late Shankarappa, mallikarjuna nilaya vijayapura 2nd main road Chickmagalore 577101

March 16, 2026
sir
I the Manjunatha MS (BA[protected]) is working as agent in star health allied insurance company ltd Chickmgalore branch Chiikmagalore Dist. Karnataka state 577101
sir company is not giving the commission as per norms. Since i year they cut 5% after one-year ie from March 2026 month stopped completely. and telling if new business bring then only release the commission. due to personal problem and company...
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M
[email protected]
from Sultanpur, Uttar Pradesh
Feb 27, 2026
Feb 27, 2026
This thread was updated on Feb 27, 2026
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Please remove my pan card irdai portal

Address: Sultanpur Uttar Pradesh

I am manish kumar Mishra I was agent in star health insurance company in year 2024 but due to some problem.my pan card is not remove from irdai portal please remove my pan card irdai portal
My license no.
SHABA[protected]
My pan no. Fqgpm2506e...
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S
SAYYAD SHAFIULLAH PATEL
Feb 23, 2026
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Health Insurance Claim Rejected Without Clear Reason My Experience with Star Health Insurance

Address: Kolhapur

🚨 Health Insurance Claim Rejected Without Clear Reason – My Experience with Star Health Insurance

मी, Sayyad Shafiullah Kalandar Patel, यांनी उपचारासाठी रुग्णालयात दाखल झाल्यानंतर Star Health and Allied...
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manichroma
from Delhi, Delhi
Feb 19, 2026
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Policy deactivated without confirmation

Address: Delhi

Policy Number: [protected]

I am writing to formally contest the cancellation of my policy, which I have consistently maintained since 2021. For the[protected] term, I selected the quarterly payment mode; however, I discovered that my policy has been disconnected without my consent or prior notification.

I did not receive any reminders regarding the pending payment via text, WhatsApp, or phone. Upon contacting...
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K
Krishsudhaa
from Chennai, Tamil Nadu
Dec 8, 2025
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Block telemarketing call

This company people are so annoying, and they keep calling me even after telling them I do not want insurance like 1000 times....
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P
pratsiii
from Mumbai, Maharashtra
Dec 2, 2025
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Stop spamming me with constant junk calls

Dear Starhealthinsurance,
Please stop spamming me with constant calls regarding purchase of the insurance packages. I don't need any insurance policy. These telemarketing calls are too irritating. I have already informed the team more then once that don't need any of the products or packages please remove me from the potential customers list. Still there are continuous call not even once 3 -4 calls in a row. If you guys don't stop...
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G
Ganta Srinivas Rao
Nov 25, 2025
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regarding non-issuance of policy despite premium payment

Dear Sir/Madam / Grievance Redressal Officer (GRO),

I write once again in relation to my family floater health insurance (Policy No. [protected]) and to formally remind you that this matter remains unresolved despite my previous communication.

Summary / Timeline
I am Ganta Srinivas Rao . I have been a policyholder with Star Health since 2020.

20 Aug 2024: Paid ₹63, 625 towards...
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S
sayyad sabiruddeen
Nov 18, 2025
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neither issuing policy nor doing refund

Address: india

Dear Sir /Madam.
Here i would like to inform you that, My Name is Sayyad Sabiruddeen, from 2022 to 12th of October 2025 i was using Niva Bupa insurance, The team of star health approach and forcibly ported my running policy from Niva Bupa to Star health on 8th of October 2025 (Before expiring).I submitted all the documents with Fees of 28000 Rupees and also i received confirmation call from your side. Now its more then 40 days completed...
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D
Drgokul Raaj
from Bengaluru, Karnataka
Oct 5, 2025
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complaint against star health and allied insurance co. ltd. for unfair policy cancellation, miscommunication, and deficiency in se

Respected Sir/Madam,

I, hereby submit this complaint against Star Health and Allied Insurance Company Limited for their unfair practices, negligent service, and abrupt cancellation of my long-standing health insurance policy despite over 12 years of continuous loyalty as a customer.

---

Complainant’s Details

Name: K. Manimaran

Policy Number: [protected]br...
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J
Jitendra.bhati
from Greater Noida, Uttar Pradesh
Sep 19, 2025
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Claim rejected by star health

Respected Sir/Madam,

I am writing to formally lodge a complaint against Star Health and Allied Insurance Company for the unjust rejection of my reimbursement claim under policy number [protected], claim number CIR/2026/161200/0440060.

On 21 06.2025, I contacted Star Health customer care and generated a claim ID for my treatment. However, upon submitting the reimbursement documents, my claim was rejected on...
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G
gincyanto
from Bengaluru, Karnataka
Sep 17, 2025
Sep 13, 2025
This thread was updated on Sep 13, 2025
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Health insurance claim rejected stating false reasons

My claim CIR/2026/161130/0617284 for ACL reconstruction surgery got rejected by Star health stating it is a preexisting condition while i got the complete tear of ACL as i slipped down on floor and I was on policy period. It is not a preexisting condition. They rejected the claim telling it is preexisting condition from MRI findings while they are unable to provide me with a proof on what findings in MRI states it is a preexisting injury....
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S
Sam7praveen
from HYDERABAD, Andhra Pradesh
Sep 12, 2025
Dec 16, 2025
This thread was updated on Dec 16, 2025
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Resolved

complaint regarding uninformed premium hike policy nos. p/700002/01/2025/060325 & p/700002/01/2025/060326

To,
The Grievance IRDAI

Dear Sir/Madam,

I am writing to formally raise a concern regarding an unexpected premium increase on my health insurance policies:

Policy No. 1: P/700002/01/2025/060325 (Family Floater – Base Policy)
Policy No. 2: P/700002/01/2025/060326 (Top-Up Policy)
For the policy period 2024–2025, I paid a premium of ₹21, 103 (including 18%...
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N
narendra.vora09
Sep 7, 2025
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Reimbursement Claim Deduction

Claim No. CIG/2026/171118/0373816

Intimated for Claim on June 10th for Knee Surgery scheduled on June 11th as reimbursement Claim.

July 8th - all required documents were submitted at Star Health Office located at Virar West, Pin - 401303

July 22nd - Star Health raised a query for enquiring about duration for QA and Thalassemia, even though all required document was submitted this was requested...
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K
Khushroowadia
from Jamnagar, Gujarat
Aug 18, 2025
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Mediclaim premium payment is done but not received the renewed policy document.

I the undersigned Khushoo Wadia, I am a senior citizen aged 76 years. I hold a Mediclaim policy jointly with my wife. I had missed the due date of the premium payment date but had paid the premium within the grace period as the rules of the insurance policy. My policy number is P/171226/01/2024/003079 (Period of insurance 26/03/2024 to 25/03/2025) have paid the premium amount on 16/04/2025(cheque no. 000177 amounting 26, 791/-) I have requested...
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K
ketan kumar shah
Jul 18, 2025
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Not reneval my policy

Address: 26/59,Birhana Road
Website: [email protected],[email protected]

I have allreadr give complaint to company and IRDA also the token no. is[protected]. I hope you will do something about this ....
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A
[email protected]
from Nashik, Maharashtra
Jul 17, 2025
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Escalated complaint against star health insurance for unjust claim rejection

Address: Nashik

Dear Sir/Madam,

I am writing to request your urgent intervention in a matter concerning Star Health and Allied Insurance Co. Ltd., which has failed to settle my genuine health insurance claims, despite continuous follow-up for almost one year.

I wish to express my deep disappointment and frustration regarding the handling of my claims. Although I have submitted all required documents and fulfilled every formal...
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A
Akg Public School
from Chennai, Tamil Nadu
Jul 8, 2025
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Student group insurance - Issuance of Policy document related

Address: chennai - 600100

We received a quote from Star Health Insurance for group student insurance and made an advance payment of Rs 85316 (for 1, 108 students at Rs 77 each) in November 2024. However, we still have not received the policy document. Despite multiple calls and messages, we only received the payment receipt two days ago. It has now been more than nine months since we began following up with Mr. Srinivasan[protected] and Mr. Vikraman ([protected])....
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I
Ishantgarg1
from Rohtak, Haryana
Jun 21, 2025
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Payment in Grace period but Policy Status showing Expired

Yesterday night I have paid Instalment Premium under Your Policy No: [protected]

Please confirm amount received and payment made in grace period so policy will continue as same....
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C
casgpj
from Mathura, Uttar Pradesh
Jun 20, 2025
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Claim Partially Rejected Despite Valid Receipt and Proofs 30,000 Not Paid

I am filing this complaint against Star Health Insurance for rejecting ₹30, 000 from my father’s hospitalization claim, despite submitting all valid documents. The total bill from Neptune Hospital, New Delhi (18/03/2025 to 22/03/2025), was ₹93, 155, of which only ₹59, 055 was settled.

I submitted:

Receipt No. 512 for ₹30, 000

Doctor’s signed letter explaining...
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