Appsdaily — Big cheater in taking and giving in return

Address:	560010
Website:	appsdaily

I paid almost 2k+ for insurance and they said 100% cashback...i.e, to get other phone or for damage
i lost my phone and submitted documents in november and paid 15% money.
they had told il be getting same new handset with the unsealed box.
but now i have got second hand cellphone
very bad no words at all for this kinda customer service so horrible
customer care is not working at all and they ask us to do online and no status at all from any executives who work for this ...horrible
i want new handset and not second hand phone ...
fix it ...