Appsdaily — Claim not settled - adn_c_151116_[protected]

Vinesh Gopalakrishnan

from Kottayam, Kerala

Address:	Mumbai City, Maharashtra, 682304
Website:	appsdaily.in

The claim which was registered on 16/11/2016. The phone was submitted to the apps daily connect center at ernakulam and i was charged rs. 750 as processing charges.

The phone was returned on 8/12/2016 without repairs and was i was told to get it repaired from the authorised samsung service center and the claim will be settled by apps daily.

I got the phone repaired from samsung. I have sent the payment invoice to apps daily on 08/12/2016 and i received an automatic confirmation message.

From december 2016 till this date i have contacted the apps daily customer care team numerous times and i was promised with a date every time and till now the claim is not settled. Presently the customer care number gets disconnected immediately after i select the 9 option to speak to a customer service executive.

I am seriously concerned about the kind of service this brand is delivering. I think it is time to take up this matter to media and let the world know what apps daily is up to.

Vinesh gopalakrishnan
[protected]

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AppsDaily customer support has been notified about the posted complaint.

May 08, 2017

Updated by Vinesh Gopalakrishnan I received a call immediately after i posted this complaint and I was told that the amount that i Paid at the AppsDaily connect center will be refunded. When i asked about the claim, The call was disconnected.

Why would i settle for the refund of the processing fees alone? I need the claim amount to be settled or else i need a refunds of the cost of Apps Daily product I purchased along with the processing fees charged to me.

I will also ensure that the brand pays a reasonable compensation for the mental agony I was put through in the past 6 months to get this sorted out.

Vinesh Gopalakrishnan
[protected]