Appsdaily — Mobile lost insurance policy

Address:

400092

Sir,
I have purchased a Samsung mobile costing 16900/- at Anupam Stationery Superstore pvt ltd at sai shopping mall, opp Railway station Boriwali and purchased a insurance policy for theft - damage protection for the same. The agent assured me if mobile would be stolen, he will help you in claiming insurance police. the mobile was picked pocket on 12.03.2017 and i lodge the FIR for the same and deductible amount of 5070/- and required document has been sent by me on 16.03.2017 but no reply has come yet that company has receive my document and how much time it take .