Address: | Chennai, Tamil Nadu, 600079 |
Website: | Appsdaily.con |
I have given my phone to customer point of apps daily at thirumangalam chennai on
10th of janaury with reference no rcvd thru sms ADN_C_090117_[protected] by
providing all the documents and proofs and was asked to make a payment of ₹1500/-
online which i did on 11th janaury and was said that will get back my phone within
21 days but today ie 31st jan 17 i recieved a call from your company and the
person name was Mr Rahul he said that phone was recieved to service center on 30th
janaury Then where the hell my phone was frm 10th jan to 29th jan 2017
Even he was also no able to give proper responce. And to contact app daily
customer care is one of the biggest headache cos there is no option to get
directly connected
My disgsuting experince with apps daily as follow
1.On 09/01/17 i recieved this sms
Dear Customer,
We are sorry to hear of your damaged phone. We have registered your claim & are
processing it at the earliest. Your Claim Intimation Number is
ADN_C_090117_[protected]. Once we confirm your claim you will be sent an SMS and
Email which will have the address of your nearest Customer Connect Point and list
of items you need to submit there. AppsDaily
2.on 10/01/2107
Dear Customer, thank you for visiting our Customer Connect Point. We have received
your documents and phone. Your Claim Intimation Number ADN_C_090117_[protected] is
under process for approval. Please wait at the customer connect point for our next
communication. Please call us on [protected] for any queries.
AppsDaily
Dear Customer,
Please click on the link to make the payment of Rs 1500.0 against your claim
http://claims.appsdaily.in/support?action=paymentAction&methodName=startPay[..]
AppsDaily
On 11/01/17
Dear Customer,
We have received your payment of Rs 1500.0 against your claim.Your handset will be
delivered to you shortly.
AppsDaily
3 finally i got any msg on 28th jan17 that was shocking
Dear Customer, Your phone and documents under CIN ADN_C_090117_[protected] have been
dispatched from your Customer Connect Point to our Service Centre for further
processing. We shall keep you updated on the progress of your claim. Please call
us on [protected] for any queries.
AppsDaily
4. on 30th jan17 i got this msg
Dear Customer, Your phone under CIN ADN_C_090117_[protected] is currently being
repaired at our Service Centre. We will be dispatching your phone very soon back
to your Customer Connect Point. We shall keep you updated on the progress of your
claim. Please call us on [protected] for any queries
But still today as on date 23/03/2017 no response
From and frustrated customer
DEEPAK BHANSALI
CHENNAI
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