Appsdaily — No response from company. Pathetic service centre

Address:Mumbai City, Maharashtra, 400002
Website:Apps Daily Solutions Pvt. Ltd

My intimation id is adi_110416_3028042
Imei no : [protected]
Brand : one plus x
I, tanushree naik had submitted my phone on 13/4/16 for repair of broken display screen at apps daily centre at dadar, mumbai. I was told i would get email or sms within 21 days. Sadly i havent received any. I tried contacting service centre, dadar since last week and nobody was picking phone. Your customer care no 022=61555222 is utter rubbish. I dont understand what service yourl provide. Nobody ever picks up the phone. So what is customer call centre meant for? Just keeps on hold for 5 mins. Even if you enter intimation id to know status they just disconnect. 2 days back finally someone picked up call at dadar service centre to just say that previous girl left and i am new and i dont know anything. She cant help us so whom do we ask. She gives contact no of her senior mr. Ansari who refuses to pick up phone on so many requests made to him. He has all time to be online on watsapp but not attend to calls. I m scared, i feel trapped and cheated by this fraud company. Nobdy picks up phone or has any idea. If you cant handle why have u started this insurance policy. We dont have so much free time to spend days and hours calling with no feedback. I am thoroughly disappointed. Now as i havent received update i am forced to issue complaint in consumer court against this company. This is first company i have come across whose customer care no is not attended for days and week.
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There has still been no update about my phone yet.. They still havent got back about it.. Been more than 48 hrs of my complain

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    +91 22 4077 0500 [Regd Office]
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    6th Floor, C Wing, Estate, Chandivali Farm Rd, Mumbai, Maharashtra, Mumbai, Maharashtra, India - 400072
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