Appsdaily — Not getting my mobile back

Address:	Mumbai City, Maharashtra, 400097
Website:	Apps Daily Solutions Pvt.Ltd.

I am Mayur Shah, my intimation id is AD_D_090216_2963346.I had given my mobile for repaire on 11/2/2016, it is HTC ONE E8, my screen was damaged.i submited this mobile to your borivali branch in moksh plaza.
on 10/2/16 i went to your borivali branch in morning at 10.30 but your system was not working n plenty of people were waited for hours n disappointly left.next day i went again in morning to submit my mobile a lady working there took almost 2 hours to take my phone because she was much more bussy taking on phone with her family n friends.that time 5 people came n ask for there mobiles which they gave for repaire n didnt got back in 2 months time, your executive easliy replaied she dont know anything about where n what is been done regarding their gageds.people were shouting but she was much more busy in ph n was least intrested in answering them.she gave approximate time of 10-12days for the repairing, and i hope it should not take more then 3 days to replace only screen.after 15 days till date 21/3/16 i m continusely calling her she is not picking my phone as she has given her num on CCtht is [protected].today she picked up the phone n when i asked her about my phone she was telling me to go and ask the person from whom i have purchased the mobile.she didnt even bother to guide me where is my moblie n wht happen to it.she deny giving me her secniors number.i have plenty of times called to your customer care number but no one comes on ph to talk, its always on the hold for hours to transfer the line.i dont know where to go n wht to do?from so many days i m without phone i have lost my business and many more impotant things because of this phone, n i am been mentally harresed by buying this product.if i am not getting any response from your side, n if you are unable to solve my problame very soon then you leave me with no choice to go n complaine in consumer forum.