Appsdaily — Pathetic experience not refunding the money.

Address:560011
Website:appsdaily.in

Intimation number-2783644.I Rajesh agrawal purchased a iphone 6 64 gb on 17/10/2014 and got it insured from appsdaily.On 4/10/2015 the screen of the phone got damaged.They approved my documents and i submitted all the necessary documents after repair.i myself went to the insurance office to submit the documents and got the documents checked the lady sitting there said that the documents are alright all i need to do is courier all the documents as they stopped taking documents manual basis.After sending all the documents there was a shortfall of a document and i already sent the document containing the new and the old imei number of the handset the service center f1 info in bangalore the guy told me that the document he gave me stating the old imei and new imei is only required by the company so i sent it again by courier.Again i got the message that the documents are incomplete.And the service center stopped picking up the call extremely unproffesional behaviour by both the parties.total approval amount is rs 12983 and i have provided my bank details.The call center are not responding further into the matter and not forwarding my call to higher authorities.They usually take 7 days to verify the documents and 21 days for the refund.I have been putting up with it for 2 months.Appsdaily is a fraud company.I would never recommend it to anybody.Every time they ask for a document which is not been provided by the service center.I am not financially and mentally strong to travel to get a single document every now and then.Both are partner in crime the company as well as service center
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AppsDaily customer support has been notified about the posted complaint.
Dec 22, 2015
Updated by rajesh2411
again after sending the documents they are not willing to refund my amount and no one is picking the call even after waiting for 12-13 minutes
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