Appsdaily — phone theft

Address:	110023
Website:	appsdaily.in

My iphone 6s was snatched by two unkown people on a bike on 30th july. I have already registered an fir in regards to the same. I have also raised a theft claim request on apps daily's website, my intimation id is: atn_310717_[protected]. But i still haven't heard anything from apps daily's side, neither did i receive any confirmation whether my claim is validated or not. I have all the documents with me, from my phone's invoice to app daily's insurance papers. I don't know what number to call on to reach you guys. Can somebody suggest me what needs to be done in order to claim my loss.