Appsdaily — Samsung J7 Prime

Address:	Mumbai City, Maharashtra, 110085
Website:	appsdaily.in

Respected Sir/Madam
I claimed the damage 2 months ago. On 20 February, i received a message from the company that my phone is being repaired at their workshop. My CIN is ADN_040217_[protected]. After that i haven't received any message about any updates relating to my phone. From the day my phone is being received at their workshop till today, the days have extended so far that it has even crossed their policy of returning the phone within 21 working days much before.
Every time i call at their customer support centre the reply received from the answering machine is not satisfactory and the request sent for further call back from their company is never entertained. I had purchased the appsdaily protection at an extra cost of Rs.1600 while purchasing my phone.This kind o[censored]nprofessional behaviour was not expected from such a reputed brand. Its a humble request to pls look into the matter and resolve my complaint at the earliest. pls!pls!pls help me out...!Its really getting very frustating
contact no:[protected]
Mail ID:shruti.gupta9996.[protected]@gmail.com