Apra Auto — disastrous Service HR26 BC 2405

Address:

Gurgaon, Haryana

I am writing this to express my dissatisfaction towards the services rendered by apra auto sector 14 gurgaon. I have been harrassed by apra over past one month. The car was given for service in the last month which had certain issues regarding CNG and missing. The same issues which are there with the car for the last 13 services done for this car. Today was the fifth time the car was sent with the same complaint within the month. Forget about this issue being resolved, kindly note the following points. 1. After the service the car was handed over with the same problems 2. Sent to the workshop for resolving the same issue again handed over saying engine tuning done, nothing changed. 3. The car ceased to move on CNG the next day, still the staff was incompetent to tell what was happening. 4. The car dint start early morning the next day, again sent to the workshop battery replaced and engine tuning done, nothing changed the next day the car ceased to move on cng. 5. moreover to top it all the fronttyre was replaced by the spare tyre and the punctured tyre was as it is kept in the car without even bothering to inform us.and the jack is also missing. This clearly indicates what kind of customer service is apra providing.I would rate you guys zero on any scale. I am totally disappointed and will escalate this mater to the highest levels in the organization.And make sure that you guys pay me even for the time wasted over a month. Ankit Madan [protected]