Aps (Pli), Additional Directorate General, Aps (Pli Cell), New Delhi Pin-908716. — non receipt of policy bond paper

Sir my pli policy no pli aps[protected]l sub kb thapa mh mathura, deposited my policy bond paper for sanction of loan. I had paid all the dues of loan amount. I had fwd a application to your office on 25 sep 2018 by speed post and related pass book receipt of loan paid. But my policy bond paper not received till date. Request fwd at the earliest.
Thank you.