Aqua Care Insurance — AMC-2 years | |||||
I called Aquaguard customer care to buy AMC and after a while I got a call back saying if you enquired about AMC and all details were correct as if this company tapped my phone call which I made to Eureka Forbes. Then the technician came and he checked the Aquaguard and said these filters need to be replaced and its covered in AMC. I asked him to ahead. I asked and reconfirmed with him if he is from Eureka Forbes Aquaguard company. He said Yes. When he gave me the receipt, it was from Aqua Care Insurance. When I asked him whats this, he explained that Aquaguard operates their services with Aquacare and we are the one who provide the services. Since that day, its 8 months over, no one turned to do any services for which I purchased the AMC. Whenever I call this fake number [protected], one lady picks up the phone and patiently listens and every time says we are sending the technician. Its happening for past few months. But no one came till today. These fraudsters should be sued by Eureka Forbes or legal entity should take some strict action against this fraud company. Was this information helpful? | |||||
 3 Comments | |||||
Comments
Did you get any update on this complaint? I am also victim of Aquacare.
Reply
I called Aquaguard customer care to buy AMC and after a while I got a call back saying if you enquired about AMC and all details were correct as if this company tapped my phone call which I made to Eureka Forbes. Then the technician came and he checked the Aquaguard and said these filters need to be replaced and its covered in AMC. I asked him to ahead. I asked and reconfirmed with him if he is from Eureka Forbes Aquaguard company. He said Yes. When he gave me the receipt, it was from Aqua Care Insurance. When I asked him whats this, he explained that Aquaguard operates their services with Aquacare and we are the one who provide the services.
With in a month i got a problem and i have compiled to them and they took the complaint but no one is attending. Later i got to know that Aquaguard is not doing service over Aquacare. This is the cheating done by Aquacare .
These fraudsters should be sued by Eureka Forbes or legal entity should take some strict action against this fraud company.
This is completely fooling customers.
Person name: Udaya Kumar
Ph no: [protected]
I have paid 9000/- vai gplay to him to get 2 years EMC. I request consumer team to help me and recover my fee and also make sure that this fraud company should be closed and pusished.
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With in a month i got a problem and i have compiled to them and they took the complaint but no one is attending. Later i got to know that Aquaguard is not doing service over Aquacare. This is the cheating done by Aquacare .
These fraudsters should be sued by Eureka Forbes or legal entity should take some strict action against this fraud company.
This is completely fooling customers.
Person name: Udaya Kumar
Ph no: [protected]
I have paid 9000/- vai gplay to him to get 2 years EMC. I request consumer team to help me and recover my fee and also make sure that this fraud company should be closed and pusished.
Yes, we are also facing similar problem where Acquaguard are disowning the AMC that we have made. But, the people from Acquacare are not providing proper service. If they solve one issue they create new issues and they will not turn up again to fix the fresh issues.