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Eureka Forbes Complaints & Reviews

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Updated: Sep 30, 2026

Complaints 8029

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3609

Good! Eureka Forbes values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Eureka Forbes step up their efforts to fully resolve all complaints 👍

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Eureka Forbes reviews & complaints(8029)

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WORST CUSTOMER SERVICE EXPERIENCE WITH AQUAGUARD / EUREKA FORBES

I have been using an Aquaguard water purifier for only around 10 months. For the past two weeks, the water taste became abnormal, so I raised a service request.

A technician visited and checked the purifier. He told me that the TDS was fine and there was no issue with the water quality.

However, from the same day, the purifier motor...

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Address: Keshav Nagar

Hello,
Greetings!!!
Registered mobile number- [protected]
We experienced no water from our machine. We raised the service request number - CM[protected]. Attended by technician Gopal Dagade. He told us all the filters need replacement and he replaced them.After completion of Job he asked to pay 700 INR, We informed that we have Gold AMC and spare parts are free. He argued that only filters are free and need to pay...

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Subject: Complaint regarding prolonged delay in service resolution and non-extension of warranty for the period during which the instrument was unavailable

I am filing this complaint against **Eureka Forbes Limited** regarding the prolonged delay in resolving my service complaints and failure to extend the warranty for the period during which my instrument was unavailable to me due to service-related issues.

I...

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This has been one of the most frustrating customer-service experiences I have ever faced.

I purchased a paid service/AMC from Eureka Forbes on 5 November 2025 by paying ₹2, 687, believing that paying for a service plan would ensure timely and reliable support when required.

Unfortunately, my experience has been completely different.

I raised a service request on 6 September 2026. A technician...

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Dear Eureka Forbes Team,

I am writing to formally escalate a service issue with my Aquaguard Sure Champ RO, which I purchased on 30.05.2026 from Jumbo The Mega Store, Hubli.

Within just three months of purchase, the water inflow to the purifier stopped. A technician visited my residence and informed me that the filter assembly needs to be replaced and that the internal membrane was damaged due to excess usage....

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Dear Eureka Forbes Team,

I am writing to formally escalate a service issue with my Aquaguard Sure Champ RO, which I purchased on 30.05.2026 from Jumbo The Mega Store, Hubli.

Within just three months of purchase, the water inflow to the purifier stopped. A technician visited my residence and informed me that the filter assembly needs to be replaced and that the internal membrane was damaged due to excess usage....

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Dear Sir/Madam,

I am writing to formally log a complaint regarding my Aquaguard Enhance 2X Life water purifier (Serial Number: SN-[protected]), which was purchased from Maxcom, Balangir on August 27, 2025, under Invoice Number 961.

Approximately two months after the purchase, the unit stopped dispensing water. I contacted customer care, and a technician attended to the service request. However, following...

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I am extremely disappointed with the way my issue has been handled so far. Despite multiple follow-ups over the past month, I have still not received any resolution.

To make matters worse, I received a call from the feedback team asking about my service experience even though the issue remains unresolved. This is completely unacceptable. Feedback should be requested only after the customer's issue has been resolved. Instead...

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I purchased an Aquaguard WP Aspire Designo UTC RO+UV 2X (Item Code 318641) from Croma, Gaur City Mall, Greater Noida West, on 26/10/2025 for ₹27, 540.50. Invoice No. SLRSI6401000, Order ID SOA[protected], Serial No. [protected].

The purifier developed a serious problem on 05/03/2026 and stopped dispensing water. I initially contacted Eureka Forbes by phone, and the first formal service complaint was registered on 27/03/2026....

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Website: Eureka Forbes

Customer ID: [protected]

I have been using a water purifier from Eureka Forbes for the past three years. This year, for the annual filter replacement, I purchased the Gold AMC plan for approximately ₹3, 600 through the Eureka Forbes app on 12 August 2026.

After making the payment, the app showed that a technician had been assigned and that I would be contacted for the service. As I am currently in Germany, I...

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Paid Water RO AMC payment to eureka forbes on 23rd aug'26 and raised the service complain and change of filter.

After two days technician visit and didn't change the filter and asked to pay two more years AMC charges for replacement of filter where as we already paid approx rs 6000 for filter change and water RO service. he is blackmailing us and demanded extra money to change filters.

request company to either...

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Address: Regional office, Secunderabad

Website: Eurekaforbes.com

I am facing a severe issue with Eureka Forbes Aquaguard service near Medchal, Secunderabad. Despite having an active Gold AMC, my service booking from July 23rd has been completely neglected. No technician has visited or called. This is a direct breach of contract....

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Address: 113, F Block, Third Street, Anna Nagar East, Chennai 600102

I had a Gold Nova machine till 2003. It went out of order and it was replaced by AG 200 by franchisee Rasa Care, Chennai 600102..
I am getting reminders to apply for AMC for Gold Nove which was taken back. I have regular AMC continuously for AG 200.
I request not to send reminders for AMC for Gold Nova. Which I don't have.
My customer CODE [protected]
V.Sendil...

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I am writing to formally lodge a complaint regarding the poor service experience and non-fulfillment of the AMC (Annual Maintenance Contract) purchased for our Aquaguard water purifier.

We initially inquired about AMC services, following which your customer care team repeatedly followed up and strongly encouraged us to purchase an AMC. We were specifically informed that the filter replacement would be carried out promptly once...

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Address: Modinagar

I raised a service request on 18 July for my product, which is currently under warranty. The service engineer visited my home and, after inspection, informed me that all filters were damaged and needed replacement. He initially quoted a cost of approximately ₹4, 000 for the replacement. Since the product is under warranty, I asked why I would be charged for the replacement. The service engineer stated that the product was not under warranty...

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Address: B1/B2, 701, 7th Floor, Marathon Innova, Off. Ganpatrao Kadam Marg, Lower Parel (West), Mumbai, Maharashtra – 400013

I am writing to escalate an unresolved service issue CM[protected] that has remained unaddressed despite prior contact with your customer care and grievance officer, and which I have now also taken to the Consumer Forum (Ref: 9781424).

Background:
I purchased a 2-year AMC for my water purifier only 3 months ago. The unit has since failed, and my experience with your service team has been as follows:

1st...

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Address: Flat 961, Kohinoor City Phase-1, Kurla West, Mumbai-400070

References: Mobile : [protected] - Escalation – Non‑Compliance with Mandatory Candle Replacement Service under Gold AMC
WO‑120726‑79190645 dated 12‑Jul‑2026
SR No. CM‑120726‑75105841 dated 12‑Jul‑2026
SR No. CM‑140726‑75260240 dated 14‑Jul‑2026
WO‑140726‑79287567 dated 15‑Jul‑2026
SR No. CM‑160726‑75331528 dated 16‑Jul‑2026
Dear Customer Support Team, br...

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I have placed an order Eureka Forbes compact 700W Red & Black Powerful Suction & Blower Handheld Vacuum Cleaner on 4th of July through Moglix and received the product on 10th of July. After unboxing the product, I found that the handle of vacuum cleaner as well as the blower nozzle is broken. Immediately I have raised my concern on Moglix but didn't received any positive response till date....

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Sub : Inordinate delay in Delivery of Eureka Forbes Wet & Dry Armor Vacuum
Cleaner
Ref : 1)My online order id#AAR1KA6B72967331 dated 11 June 2026
2)My email dt. 16th June 2026 to [protected]@eurekaforbes.com
3)My email dt.18th June 2026 To:
4)My email dt.25th June 2026 to
5)Ticket Id :80423569; Order id: AAR1KA6B72967331
I am A.Viswanathan, Retd PA from a Defence Production Unit(Heavy...

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Address: PUSHKAR APARTMENT, CHANDAN SINGH, FLAT NO 4A, 3RD FLOOR, JYANGRA INDIRAPALLY, NEAR ADARSHA VIDYALAYA HIGH SCHOOL, KOLKATA, WEST BENGAL-700059

Dear Sir/Madam,

I am very disappointed with the service provided for my Aquaguard water purifier.

My purifier stopped dispensing water, so I registered a service request. After inspection, the technician informed me that the filter is damaged and needs replacement at an approximate cost of ₹5, 500.

However, my purifier is under a valid AMC. The last AMC renewal date was 10.12.2025, and approximately...

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