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Eureka Forbes Complaints & Reviews

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Updated: Apr 9, 2026

Complaints 7999

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Eureka Forbes reviews & complaints(7999)

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Address: A-1/ 26 B, Keshav Puram

Website: aquaguardindia.com

Dear Team,

I purchased an Aquaguard RO system on 17 March 2026. The product functioned properly only for the first 2â€“3 days. After that, it started malfunctioning.

Currently, the machine is not fetching water properly. We have to repeatedly switch it off and on to make it work. Even then, we have to constantly monitor it to ensure that it draws water from the supply, otherwise there is a risk of the motor...

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I am an owner of a water filter and holding an AMC for the same till April. However the machine go complaint and the technician informed that the service would take 1 month minimum. Therefore I decided to purchase a new Water filter online through Eureka Forbes website. The filter was delivered on 18.03.2026. The technician was supposed to install on 22.03.2026. The installation is still pending and the customer care is giving no proper response....

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I opened a ticket 'CM[protected]' and has there been no proper response. The phone numbers displayed on the Eureka Forbes mobile app does not work at all. No proper response even after multiple escalation requests. No updates so far. I am not sure how to legally proceed further against Eureka Forbes. Having a dead water filter is not at all helping my family at home. What do I do? Who do I talk to? Where really is the grievance support...

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The message below was sent to Eurekha Forbes' customer care. I received 2 calls from customer care, and they assured me they would resolve the issue. Until now, the issue has not been solved. I have attached the work order and service request screenshot.
Dear Customer Care Team,
Eureka Forbes,

I am writing to formally register a complaint regarding the lack of response to my service request for my RO water purifier,...

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I ordered for the supply of Aquaguard Enrich Marvel RO+UV Stainless Steel Copper Water Purifier vide your order Ref.:#GGR1KA[protected] on 7th March 2026 through Eureka Website online. It is seen that the status as on date (13.2.2026) still shows as 'packing order'. When I booked the order it was mentioned that the product will be delivered by 12th March 2026. Please let me know the current status of the delivery by return mail. In spite of...

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Address: 81 August Kranti Marg

Have installed new enrich duo crest and old i nova is waiting to be picked up for last 15 days.

have been promised frequently for pick up without any result.

Have been frustrated and fad up with the services.

Am just short of approaching consumer grievance cell in the matter.

All in all have lost trust and faith of brand loyalty

nitin doctor

[protected]@gmail.combr...

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Address: Eureka Forbes 105-106 Akansha building Zone1 MP Nagar Bhopal

I am writing to complain about the defective installation of my Aquaguard water purifier at my residence on 17.03.2025 cost Rs21999/-The installation was carried by technician, but within week machine was not work properly . Mr Rajnish Patel who was installed the purifier after complaint to him, he had changed the one filter but after next day again machine filtered the hot water and continue water leakage since then, the purifier has not...

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Address: 11/18, Ground Floor, Pari Nagar, Perundurai Road, Palayapalayam Pirivu, Erode-638011

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding the irregular payment of rent and the accumulation of pending rent dues for the premises occupied by Eureka Forbes at the following address:

11/18, Ground Floor, Pari Nagar,
Palayapalayam Pirivu,
Perundurai Road,
Erode â€“ 638011

Despite repeated follow-ups, the rent payments have not been made regularly,...

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Aquaguard tap broken and complaint lodged through their whatsapp on 26Jan2026 and received an acknowledgement and also the complaint number CM-xx0xxx-xx7xxx5x in whatsapp. Such a branded company not having more engineers to serve the users. The complaint number got generated only when available slot for engineer visit was okayed by me which is on 3rd Feb. Means, 7 days I have to wait (27Jan, 28Jan, 29Jan, 30Jan, 31Jan, 01Feb, 02Feb). they...

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The company representatives made me buy an AMC when I wanted to replace my water filter at the start of December 2025. Since then I have called them multiple times to escalate my service request to replace the water filters, to no avail. Its been 2 months and each time they say they are going to look at it and the service request is still pending.

On top of this every time I call them the next day I get a call from someone...

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Address: Eureka Forbes Limited Registered Office: B1/B2, 701, Marathon Innova, Off Ganpatrao Kadam Marg, Lower Parel (West), Mumbai â€“ 400013

Facts of the Case

The complainant is a consumer of the Opposite Party and has been using a water purifier (RO) manufactured and serviced by the Opposite Party for nearly 10 years, with continuous renewal of Annual Maintenance Contracts (AMC).

The RO purifier is presently covered under a valid AMC Gold plan, which, as per the Opposite Partyâ€™s published Terms & Conditions, includes spare parts replacement...

+1 videos

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Address: Bangalore

Website: www.bing.com/ck/a?!&&p=ca693aaf63fa757d60664c0be6ab2860491ca72916b715665dafa8d875561074JmltdHM9MTc2ODAwMzIwMA&ptn=3&ver=2&hsh=4&fclid=28189de5-cea3-612c-0903-8b3dcf806023&psq=Eureka+Forbes+cus

Dear Sir,
GM.
This is to inform you the I got very Poor service from Debjoy, Technician, Eurekaforbes.com - M-[protected] against SR M[protected], pending from dated 4th Jan 2026, Kolkata.

ISSUE: First time in the Eurekaforbes Water Filter history of my four years experience, we found that there is a very High water false consumption 57 liter/day in Jan 2026. The 6000 litre filter becomes Inactive after...

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Address: Kalapurackal , peroor , Kottayam

Dear Sir /Madam. About 16 months ago, one of your officers cam to my home and sold me a new Water Purifer ( Aquaguard blaze Insta ). He tod me he wold register the product by himself. But unfortunately to mention, that none of your service personnels came here and did the free service for it.

It was a brand new one purchased in August 20024. Now the taste of the water has completely changed and your immediate attention is...

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Address: 301, Uphar flats, Navrangpura ahmedabad

We have two water purifier on e at 301, Uphar flat and other is at 101 Uphar flat.

Details are as follows :

1. K.M.Buch 101 Uphar Flat, Navrangpura Ahmedabad
Customer ID - [protected] Mobile : [protected]
2. YPRana 301, Uphar flat, Navrangpura, Ahmedabad
Customer ID :[protected] Mobile : [protected]

My (YPRana) AMC got renewed

Both case I am (YPRana) managing...

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Address: Flat No.502, Henna Residency, 11-5-334 Redhills, Hyderabad, Telangana â€“ 500004

Complaint under Section 35 of the Consumer Protection Act, 2019
Facts of the Case:

The complainant purchased an Aquaguard Astor RO+UV+MTDS water purifier and enrolled in a Genuine AMC â€“ Platinum plan.

Customer ID: [protected]
Component ID: CA[protected]
Serial No: [protected]
AMC Validity: October 29, 2023 â€“ October 28, 2026

The purifier became...

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Address: E2024, ace city sector 1, Greater Noida West, Uttar Pradesh-201306

Dear team

This is in reference to my AMC purchase CUSTOMER ID [protected]. Last year I purchased your device but due to Defective product returned. I was getting AMC renewal massage and by mistake I initiated payment for AMC amount to Rs. 5699 on 9th novenber 2025. today your service engineer visited and mentioned device is different not Eureka forbes machine. On 7th Dec 2025, i initiated grievance cell complaint in eureka...

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I am having Eureka Forbe's Dr Aqua Guard water purifier. I have AMC with them. I lodged a complaint for this purifier with the Customer Care of Eureka Forbes, on 19.11.2025. Since the complaint was not attended, I called Customer Care every day. The complaint was escalated every day, but complaint has not been attended till today, ie, 10.12.2025.
I sent e-mails to the Compliance officer & the CEO of Eureka forbes company, but still...

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Address: HBR Layout Bangalore

I had purchased a 2 year service contract (Gold AMC ID:[protected] from Eureka forbes on[protected] for my subject machine, which is expiring on[protected]. The water filter stopped working on[protected]. On registering a complaint, a techician by name Kiran (Bangalore) came to attend the complaint. He said that the filter is not working and has to be replaced and the same will be on chargeable basis. He quoted a sum of Rs. 4000.00...

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Address: Gurgaon

I have an AMC for my water-purifier and its service was scheduled for 27-Oct-25, however, nobody has attended to the request so far. My family might be drinking impure water just because of this delay. Who is responsible for the long-term impact on mine and my family's health.

I need -
1. Immediate attention so that my water purifier is serviced at the earliest.
2. One-month extension of the AMC...

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Iâ€™ve been trying to contact the local customer care executive to repair my water purifier in Thiruvanthapuram since 3 weeks. But they staff is gaslighting me and delaying the service inspite of the fact that I have a relevant servicing AMC. Please help!...

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