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Eureka Forbes
Eureka Forbes Ltd
Customer satisfaction rating: 66%
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6621
COMPLAINTS
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Eureka Forbes Customer Care

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Address
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500028

Customer Care Phone Numbers and Contacts

Mobile:
Mobile:
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650
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Additional info
Sales Helpline / Enquiry
+91 74 9820 1333

Submit a Complaint
Customer satisfaction rating
66%
Complaints
6621
Pending
912
Resolved
3907
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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Eureka Forbes Complaints & Reviews

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Company become arrogant, not interested in customer satisfaction because it has been 5 days since delivery of product no one...
Helpful

Our product is Aquargurd superb
We bought that in 2019 it didn't even worked properly for 1 month. For every 2-3 months a new repair. We are fed-up with this product . I'm not at all satisfied with this product, I personally give ZERO rating for this product.
Machine gets paused for every 2 mins. Service boy repaired it and kept a new filters and he took ₹5000-₹6000 . Within 2 days it went to the same position. It is not working now.

Complaint Status


[Apr 09, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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    The mtce. services provided are poorest and I am yet to come across any other organization which could match their acumen...
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    My complaints no 965589385, for vacuum cleaner repair . Your technician attended and will be delivering on 5.04.2021 when I called he is telling the spare part has not been received as we need very urgently vacuum cleaner otherwise please return the vacuum cleaner tomorrow.

    Complaint Status


    [Apr 07, 2021] Eureka Forbes customer support has been notified about the posted complaint.
    Thank you for your valuable response, please do the needful at the earliest.
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      We have no source of drinking water for past three days in this summer. The so called tech managed to ruin a perfectly working device(aquaguard) with their inexperience. There was no issue with it, I don't understand why would they schedule a service and send an inexperienced and underage boy masquerading as a service tech.
      Aquaguard service issue.
      Aquaguard service issue.

      Complaint Status


      [Apr 06, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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        I have a water purifier machine from Eureka Forbes, which I got from the company representative after returning my old machine and paying the difference amount. They never updated the product on the account linked with my phone number. Recently (Apr 01, 2021) I renewed my AMC using the Eureka Forbes website, and accidentally purchased the AMC for the old machine, as the new machine was not getting displayed in the product list. I am trying to get in touch with the Eureka Forbes team to update my AMC to the new machine but till date no response. I am not able to get in touch with them via phone or WhatsApp. Please request you to either process the refund, or transfer my AMC. I will pay the difference if any.

        My AMC Contract No.: [protected]

        Complaint Status


        [Apr 05, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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          Dear Sir
          I have sent at least 17 reminder email to customer care and CEO for refund of my money for wrong product supplied...
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          Bought new filter Aquaguard Amaze one of the most expensive model end March. Installation was done and water leakage detected....
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          Customer name Jagdeo singh
          Contact no [protected]
          I have submitted request for ro installation on 23 /03/2021...
          Helpful
          I've purchased aquaguard classic uv+ and I've not received any gift from your side. I've even submitted the complaint by calling...
          Helpful
          I am your customer and bought vacuum cleaner 3 years back and recently bought water purifier. I am writing this complaint...
          Helpful
          Hi,

          We have taken Aquaguard on May 2020 and it got delivered in June.It worked exactly for 5 months and then...
          Helpful+2

          Water supply is distributed. It may be problem of pump

          Complaint Status


          [Mar 30, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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            We have an active AMC till this year end, the unit stopped working and have raised a complaint on 15th March ([protected]) and there was no response from the service team, We have tried to escalate using all the options and nothing worked. Today I noticed that the complaint date they have changed to 28th.

            Complaint Status


            [Mar 29, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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              There was spark in the split AC and it tripped for a while. I fear this may repeat. Kindly do the needful.
              AC malfunction

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              [Mar 27, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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                The above said purifier is having power supply problem. Technician came and checked and instead of repairing the PCB is asking for replacement of PCB which is technically not correct. Water purifier is lying unattended. May be looked into and suggest for repair in stead of replacement of PCB.
                Contact No. [protected]
                e mail:[protected]@yahoo.co.in

                Complaint Status


                [Mar 27, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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                  The Eureka Power Speed vacuum is the worst piece of junk vacumn I have ever had the terrible experience of dealing with. It takes some of the dirt you thought you picked up in the front and blows it out the back while billows of dust fly off the front while you vacuum. You don't have to worry about frequent dumping of the canister because it takes forever to fill it since the damn thing doesn't pick up much at a time. The only relief or pickup help I get is using a part off of my old machine by attaching it to the nozzle. I will never purchase a Eureck vacuum again in my life time and would advise all my friends, relatives and anyone else I know or run into to avoid that product at all costs. Always thought Eureka had a good reputation guess I was wrong or the product has degenerated big time.

                  Complaint Status


                  [Mar 26, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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                    We are using eureka products since 2007 like cleaner n water purifier. Upto the istallation of doctor classic +, we were fully...
                    Helpful+1
                    I am writing this email with very painful. I have requested for customer support to fix an water leakage issue. They are not...
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