Eureka Forbes Customer Care
Eureka Forbes Ltd
Customer satisfaction rating: 42%
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5191
COMPLAINTS

Eureka Forbes Customer Care

Eureka Forbes Ltd

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Address
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500028

Customer Care Phone Numbers and Contacts

Mobile:
Mobile:
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478
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278

Additional info
Sales Helpline / Enquiry
+91 74 9820 1333

Customer satisfaction rating
42%
Complaints
5191
Pending
2231
Resolved
1607
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Eureka Forbes related photos (402)

Eureka Forbes Complaints & Reviews

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Eureka Forbes — unnecessary amount demanding on emi magna ro

 DEZIT ENGINEERING on Jan 24, 2018
Purchase in Oct 2015 .they take cash payment of 500 and said that you have to pay 10 emi of 1769/-, they start ECS from my account from April 2016 and there ECS follow every 3-4 month why I pay 10 emi in 3-4 years and they take cash from my side to close account but they didn't close it and they said we take you to court ..poor services offered by them there are more than 10 person in my office handle these situations ......
Complaint comments  Read comments Complaint category Loans

Eureka Forbes — aquaguard classic plus

 Irshad Hussain Mohammed on Jan 23, 2018
Hello Team,

I have purchased Aqua-guard Classic machine on 23/11/2017. It is now more than 2 months and it is not installed. I have been following Rajesh from secundrabad circle who has sold this to me. Than his manager Chandrasekhar Reddy and than his boss Rafi. It is a night mare for me for last 2 and half months to call them every alternate day to get the system installed.

Can you please help me or should I sell it online?

Thanks & Regards,
Irshad
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — aquaguard water filter geneus

 Cetto on Jan 23, 2018
I made a complaint for the above water filter on 11/1/2018 and the complaint No. is [protected], Sorry to state the same has not been attended till now. A Technician came and checked the machine and said some part has to be replaced and that he is arranging for it. But nothing has happened since then. The sad part is that no one is giving us the status of the complaint and when it is going to be attended, I spoke to one Mr.Shrijitsu of the Service division and he promised to get back to me but neither did he call back nor does he answer my call. I find this totally unacceptable. How such a reputed...
Complaint comments  Read comments Complaint category Furniture

Eureka Forbes — service 2nd and customer care

 Sweta Singh Maiti on Jan 22, 2018
I have been following and calling your people since 5 days. And there is technique named sadiqpasha with mobile number [protected]) have been calling and asking problem and address but not visiting my home.

I had called [protected] service center and even they spoke rudely. This is regular thing which I receive from ur technician and customercare....
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — customer service looting money - water purifier

 PaniBhushanaChary K.R on Jan 22, 2018
Eureka forbes customer service is very bad, they are looting money, whenever we call them for service, they will come and suggest as to change filters and if we say it's recently changed, they will make us to scare by telling, "uv bulb will blast"...

I have brought aquaguard 3 years back, i have changed filters 3 times and other compete parts as well.

Today the tap was broken, they auquaguard representative came, he fixed the issue and created other problem - he is asked us to change filters again..

Now i decided to put auquaguard dabba to dustbin......
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Eureka Forbes — behaviour of salesman & employees

 dhanraj_suvarna on Jan 21, 2018
I would like to complain about the behavior shown by some of the employees of eureka forbes. Date of the incident 01/20/18. I was travelling with my mom from mangalore to mumbai.in goa, a bunch of hooligans from eureka forbes who it seems they achieved some target so were taken to goa & while coming back they did not have proper tickets but rigged the tc who was taking their side. These guys were behaving very rudely with other passengers shouting & disturbing other passengers although it was night wherein others were trying to sleep. They were no switching off the lights. If one of the employee...
Complaint comments  Read comments Complaint category Other

Eureka Forbes — sales executive taken cash has not refunded neither given gifts committed.

 Varun2963 on Jan 21, 2018
Dear team,

Your official sales executive have visited my house for free demo and we have booked one of the machine for installation, he said they are running some offer of aquagaurd cover, extension out let pipe, and some premium water botle if we can pay him inr 1000 in cash that will deducted from total price at the time of final payment.

At the time of installation he took 100 % payment by swapping my card and said your cash 1000 he has deposited in office which along with free things he will get next day.

Now it has been almost 10 days he hasn't...
Complaint comments  Read comments Complaint category Products & Services

Eureka Forbes — eureka forbes employee false commitments

 reshmakul on Jan 20, 2018
Sir,

I had purchased dr aquguard from your distributer in ravet, pune area. His name is mr. Bhalerao. His cell no is [protected]. He had committed us to provide cover for purifier along with the material.
Still 1 month has passed he has not provided it. Every time i used to call him he gives excuses. And now he is not even picking up his call. I want my cover urgently. Plz look into matter and solve my problem.
Thanks.
Kulkarni...
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — harassment by sales team

 Anubhav Banerjee on Jan 19, 2018
It is to acknowledge that we have bought an aquaguard water purifier 2days back. However the machine is itself defective. We had reported it to the sales team & notified them that payment will be made on the issuance of proper bill with change/repair of defective model. However your sales person mr. Shaktipada das adhikary (Ph [protected]) called as at around 10pm at night & started passing lewd & unparliamentary comments threatening us for money without even acknowledging the changing or repairing of defective piece. If this sort of behavior continues we will forced to complain on this matter to...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Eureka Forbes — regarding returning of vacuum cleaner wd x2

 gouthampatil on Jan 18, 2018
With lot of hope we have opted EUREKA FORBES vaccum cleaner, though karcher brand was suggested by my brother, we ordered WD X2 on 7th january 2018

with the brand name EUREKA FORBES we are expecting a lot from the vaccum cleaner as told by demo guy
we received the product on 10 Jan 18, on receiving of the produce it was very much disappointed us, it was not up to our expectation as told by the demo guy

so we thought of returning the Product, so we have raised the complaint about the same on 10 jan 18
on 11 jan 18, i have received an call from a guy, he...
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — not satisfied service for annual maintenance paid

 Nagru on Jan 18, 2018
Sir since last six month i have complaine to euraka regarding srevice but yet not solved yet
Eureka Forbes

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Re: Eureka Forbes Complaint Status Update [ID: 1523337](2)
People
Shobha Rai Dear Sir, As per my complain and problem related to the above subject i have not got any satisfactory replay from your side still today its been not solve yet so what to do guide me now where to escalate my matter as its too much pending from your side Mr Jatin called me for my contract renewal two days back i explained him my all problem facing...
Complaint comments  Read comments Complaint category Car Service Centers

Eureka Forbes — misbehavior

 S@nj@y12345 on Jan 18, 2018
I am sanjay samanta customer of eureka fobes. I purchase two product (Draquagaurd & vaccum cleaners) from eureka fobes. Your product is very but but your technician is very bad. Your technician mr. Santu bag ([protected]) misbehave with my wife & threatening to spoil her life also.
So i request you to take necessary action against him as soon as possible....
Complaint comments  Read comments Complaint category Police

Eureka Forbes — high service /filter charge on aquaguard reviva

 tarieq on Jan 15, 2018
I am disappointed with aquargaurd, how can they charge rs 4800 for filter change in this competitive world.
Just an example dolphin ro have similar product and their yearly service comes to rs 500 with filter change and service charge and they give same hardess level of water which eureka forbes aquagaurd gives. Does aquagaurd reviva gives water with enriched minerals... Please provide low cost and transparent after service... Which i see is the worst of all kind n eureka....
Complaint comments  Read comments [2]Complaint category Utility Services

Eureka Forbes — biggest mistake I have made by purchasing eurovigil

 K M Hossain on Jan 12, 2018
I will not say the product is bad. But the quality of the technicians and the salesperson is very poor. Salesperson is always in a mood to extract the money even if the product has not been properly installed.

The quality of the technician is even more pathetic. Anyone should expect that the technician of a branded company should be of good category. But its just the opposite. The technician is absolutely blunt, fool and arrogant. He has no technical aptitude and thus make my home absolutely mess with very blunt skill. Even after this i have paid them full and requested that to do...
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — delay servicing

 Ramesh Chandra Jena on Jan 12, 2018
It is very unfortunate to say that on 31.12.2017 i got a message from ureka forbes company "your water purifier warranty ends in 20 days" no free service has been availed by company within the warranty period. On 07.01.2018 one company person came & advised me to replace both the candles. After servicing the flow of water is very slow than the earlier. What shall i do....
Complaint comments  Read comments [1]Complaint category Appliances

Eureka Forbes — no response for the service request

 Chetajoshi on Jan 11, 2018
I have been using aquaguard's enhance ro+uv water purifier since 3 years. For replacing cartridge i registered service request online, after no response i called their customer care, they promised to send somebody but no body turned-up, i called again and again the same promise, but no body called or turned up for service request, its 2 weeks now and the issued remained to be resolved.
Service no. [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — aquaguard enhance 7l ro + uv + tds water purifier (white & black)

 Manish_Sharma007 on Jan 10, 2018
Hi this is Manish Sharma
I bought, AG Enhance RO + UV Water Purifier on 17 Nov 17
With in 2 months it's was stop working, & i registerd a complaint on 8 Jan 2018 complaint no. "[protected]" complaint is not resolved.
and today 10 Jan 2018 i register a complaint again, complaint no. "[protected]", and the agent told me with in 1 hours our service agent will come in your home to resovle the complaint, nobody come, today i call trice but not give me good response.
I face this problem last 4-days but my issue is not resolve yet.

I strongly requeted to everyone...
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — worst service from eureka forbes (ef)

 Veenaik on Jan 10, 2018
Name:bhide
Location:thane
E-mail - veena_naik09@yahoo.co.in

We are getting worst service from eureka. Forbes (Ef). Since a month we are facing these problems:
1. Leakage from machine
2. Without electricity water tank is filling
3. Without electricity constant flow of water from outage pipe

We have taken annual maintenance contract to keep our aquaguard in good condition & it's related to drinking water.
Ef's executive only has created problem while service visit & now not getting proper action.
It's like contract is to...
Complaint comments  Read comments Complaint category Electronics & Appliances

Eureka Forbes — problem with newly purchased vacuum cleaner

 SMITA THAKRE on Jan 9, 2018
I purchased forebes trendy steel model vacuum cleaner in december from authorised dealer at chandrapur, hasan electricals. The vacuum cleaner stops after 5 to 10 minutes of running. The machine is getting overheated. I have once taken to dealer. Now he has directed me to complain online. The problem persist even after 3 to 4 times use. Hence i am registeringmy complaint.
Sanjay thakre...
Complaint comments  Read comments [1]Complaint category Appliances

Eureka Forbes — duo - water leakage from the tap constantly.

 subhashruma on Jan 7, 2018
Dear sir/madam,

Am a valued customer since long for series of your products.
My duo contract receipt no.[protected] dated 7.12.2016 which is valid upto 28.2.2019.
There is water leakage from the tap continuously since long. Your service personnel assured to replace it immediately during his last servicing time. Till date none has reported.
I personally visited your office at chandkheda, new c. G. Road, ahmedabad office and made a complaint in regard to replacement of tap four days back and recorded in your register mentioning my mobile number and address. Still...
Complaint comments  Read comments Complaint category Utility Services

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