Eureka Forbes Customer Care
Eureka Forbes Ltd
Website: | www.eurekaforbes.com |
Address
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank Hyderabad Hyderabad District Andhra Pradesh India - 500028 |
Customer Care Phone Numbers and Contacts
Mobile:
Additional info
Sales Helpline / Enquiry
+91 74 9820 1333
+91 74 9820 1333
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Customer satisfaction rating

Good news! We have a good connection with the company and they're good at resolving user complaints.
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Eureka Forbes Complaints & Reviews
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Company become arrogant, not interested in customer satisfaction because it has been 5 days since delivery of product no one...
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Eureka Forbes — Our Aquargurd purifier is not working properly
Our product is Aquargurd superb
We bought that in 2019 it didn't even worked properly for 1 month. For every 2-3 months a new repair. We are fed-up with this product . I'm not at all satisfied with this product, I personally give ZERO rating for this product.
Machine gets paused for every 2 mins. Service boy repaired it and kept a new filters and he took ₹5000-₹6000 . Within 2 days it went to the same position. It is not working now.
We bought that in 2019 it didn't even worked properly for 1 month. For every 2-3 months a new repair. We are fed-up with this product . I'm not at all satisfied with this product, I personally give ZERO rating for this product.
Machine gets paused for every 2 mins. Service boy repaired it and kept a new filters and he took ₹5000-₹6000 . Within 2 days it went to the same position. It is not working now.
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The mtce. services provided are poorest and I am yet to come across any other organization which could match their acumen...
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Eureka Forbes — Spare parts has not been received .
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Complaint Status
[Apr 07, 2021] Eureka Forbes customer support has been notified about the posted complaint.
Thank you for your valuable response, please do the needful at the earliest.
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Eureka Forbes — Aquaguard service issue.
We have no source of drinking water for past three days in this summer. The so called tech managed to ruin a perfectly working device(aquaguard) with their inexperience. There was no issue with it, I don't understand why would they schedule a service and send an inexperienced and underage boy masquerading as a service tech.
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Eureka Forbes — Company not doing AMC Refund
I have a water purifier machine from Eureka Forbes, which I got from the company representative after returning my old machine and paying the difference amount. They never updated the product on the account linked with my phone number. Recently (Apr 01, 2021) I renewed my AMC using the Eureka Forbes website, and accidentally purchased the AMC for the old machine, as the new machine was not getting displayed in the product list. I am trying to get in touch with the Eureka Forbes team to update my AMC to the new machine but till date no response. I am not able to get in touch with them via phone or WhatsApp. Please request you to either process the refund, or transfer my AMC. I will pay the difference if any.
My AMC Contract No.: [protected]
My AMC Contract No.: [protected]
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Complaint Status
[Apr 05, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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Dear Sir
I have sent at least 17 reminder email to customer care and CEO for refund of my money for wrong product supplied...
I have sent at least 17 reminder email to customer care and CEO for refund of my money for wrong product supplied...
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Bought new filter Aquaguard Amaze one of the most expensive model end March. Installation was done and water leakage detected....
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Customer name Jagdeo singh
Contact no [protected]
I have submitted request for ro installation on 23 /03/2021...
Contact no [protected]
I have submitted request for ro installation on 23 /03/2021...
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I've purchased aquaguard classic uv+ and I've not received any gift from your side. I've even submitted the complaint by calling...
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I am your customer and bought vacuum cleaner 3 years back and recently bought water purifier. I am writing this complaint...
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Hi,
We have taken Aquaguard on May 2020 and it got delivered in June.It worked exactly for 5 months and then...
We have taken Aquaguard on May 2020 and it got delivered in June.It worked exactly for 5 months and then...
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+2Eureka Forbes — Not Responding to the complaints
We have an active AMC till this year end, the unit stopped working and have raised a complaint on 15th March ([protected]) and there was no response from the service team, We have tried to escalate using all the options and nothing worked. Today I noticed that the complaint date they have changed to 28th.
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[Mar 29, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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Eureka Forbes — Aquaguard nova gold power problem
The above said purifier is having power supply problem. Technician came and checked and instead of repairing the PCB is asking for replacement of PCB which is technically not correct. Water purifier is lying unattended. May be looked into and suggest for repair in stead of replacement of PCB.
Contact No. [protected]
e mail:[protected]@yahoo.co.in
Contact No. [protected]
e mail:[protected]@yahoo.co.in
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Complaint Status
[Mar 27, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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Eureka Forbes — Eureka Power Speed vacuum
The Eureka Power Speed vacuum is the worst piece of junk vacumn I have ever had the terrible experience of dealing with. It takes some of the dirt you thought you picked up in the front and blows it out the back while billows of dust fly off the front while you vacuum. You don't have to worry about frequent dumping of the canister because it takes forever to fill it since the damn thing doesn't pick up much at a time. The only relief or pickup help I get is using a part off of my old machine by attaching it to the nozzle. I will never purchase a Eureck vacuum again in my life time and would advise all my friends, relatives and anyone else I know or run into to avoid that product at all costs. Always thought Eureka had a good reputation guess I was wrong or the product has degenerated big time.
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[Mar 26, 2021] Eureka Forbes customer support has been notified about the posted complaint.
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We are using eureka products since 2007 like cleaner n water purifier. Upto the istallation of doctor classic +, we were fully...
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+1I am writing this email with very painful. I have requested for customer support to fix an water leakage issue. They are not...
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