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Eureka Forbes Complaints & Reviews

www.eurekaforbes.com

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Updated: Feb 23, 2026

Complaints 7994

Resolved

4419

Unresolved

3575

Good! Eureka Forbes values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Eureka Forbes step up their efforts to fully resolve all complaints 👍

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Eureka Forbes reviews & complaints(7994)

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Address: 81 August Kranti Marg

Have installed new enrich duo crest and old i nova is waiting to be picked up for last 15 days.

have been promised frequently for pick up without any result.

Have been frustrated and fad up with the services.

Am just short of approaching consumer grievance cell in the matter.

All in all have lost trust and faith of brand loyalty

nitin doctor

[protected]@gmail.combr...

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Address: Eureka Forbes 105-106 Akansha building Zone1 MP Nagar Bhopal

I am writing to complain about the defective installation of my Aquaguard water purifier at my residence on 17.03.2025 cost Rs21999/-The installation was carried by technician, but within week machine was not work properly . Mr Rajnish Patel who was installed the purifier after complaint to him, he had changed the one filter but after next day again machine filtered the hot water and continue water leakage since then, the purifier has not...

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Address: 11/18, Ground Floor, Pari Nagar, Perundurai Road, Palayapalayam Pirivu, Erode-638011

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding the irregular payment of rent and the accumulation of pending rent dues for the premises occupied by Eureka Forbes at the following address:

11/18, Ground Floor, Pari Nagar,
Palayapalayam Pirivu,
Perundurai Road,
Erode – 638011

Despite repeated follow-ups, the rent payments have not been made regularly,...

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Aquaguard tap broken and complaint lodged through their whatsapp on 26Jan2026 and received an acknowledgement and also the complaint number CM-xx0xxx-xx7xxx5x in whatsapp. Such a branded company not having more engineers to serve the users. The complaint number got generated only when available slot for engineer visit was okayed by me which is on 3rd Feb. Means, 7 days I have to wait (27Jan, 28Jan, 29Jan, 30Jan, 31Jan, 01Feb, 02Feb). they...

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The company representatives made me buy an AMC when I wanted to replace my water filter at the start of December 2025. Since then I have called them multiple times to escalate my service request to replace the water filters, to no avail. Its been 2 months and each time they say they are going to look at it and the service request is still pending.

On top of this every time I call them the next day I get a call from someone...

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Address: Eureka Forbes Limited Registered Office: B1/B2, 701, Marathon Innova, Off Ganpatrao Kadam Marg, Lower Parel (West), Mumbai – 400013

Facts of the Case

The complainant is a consumer of the Opposite Party and has been using a water purifier (RO) manufactured and serviced by the Opposite Party for nearly 10 years, with continuous renewal of Annual Maintenance Contracts (AMC).

The RO purifier is presently covered under a valid AMC Gold plan, which, as per the Opposite Party’s published Terms & Conditions, includes spare parts replacement and...

+1 videos

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Address: Bangalore

Website: www.bing.com/ck/a?!&&p=ca693aaf63fa757d60664c0be6ab2860491ca72916b715665dafa8d875561074JmltdHM9MTc2ODAwMzIwMA&ptn=3&ver=2&hsh=4&fclid=28189de5-cea3-612c-0903-8b3dcf806023&psq=Eureka+Forbes+cus

Dear Sir,
GM.
This is to inform you the I got very Poor service from Debjoy, Technician, Eurekaforbes.com - M-[protected] against SR M[protected], pending from dated 4th Jan 2026, Kolkata.

ISSUE: First time in the Eurekaforbes Water Filter history of my four years experience, we found that there is a very High water false consumption 57 liter/day in Jan 2026. The 6000 litre filter becomes Inactive after...

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Address: Kalapurackal , peroor , Kottayam

Dear Sir /Madam. About 16 months ago, one of your officers cam to my home and sold me a new Water Purifer ( Aquaguard blaze Insta ). He tod me he wold register the product by himself. But unfortunately to mention, that none of your service personnels came here and did the free service for it.

It was a brand new one purchased in August 20024. Now the taste of the water has completely changed and your immediate attention is...

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Address: 301, Uphar flats, Navrangpura ahmedabad

We have two water purifier on e at 301, Uphar flat and other is at 101 Uphar flat.

Details are as follows :

1. K.M.Buch 101 Uphar Flat, Navrangpura Ahmedabad
Customer ID - [protected] Mobile : [protected]
2. YPRana 301, Uphar flat, Navrangpura, Ahmedabad
Customer ID :[protected] Mobile : [protected]

My (YPRana) AMC got renewed

Both case I am (YPRana) managing...

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Address: Flat No.502, Henna Residency, 11-5-334 Redhills, Hyderabad, Telangana – 500004

Complaint under Section 35 of the Consumer Protection Act, 2019
Facts of the Case:

The complainant purchased an Aquaguard Astor RO+UV+MTDS water purifier and enrolled in a Genuine AMC – Platinum plan.

Customer ID: [protected]
Component ID: CA[protected]
Serial No: [protected]
AMC Validity: October 29, 2023 – October 28, 2026

The purifier became completely...

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Address: E2024, ace city sector 1, Greater Noida West, Uttar Pradesh-201306

Dear team

This is in reference to my AMC purchase CUSTOMER ID [protected]. Last year I purchased your device but due to Defective product returned. I was getting AMC renewal massage and by mistake I initiated payment for AMC amount to Rs. 5699 on 9th novenber 2025. today your service engineer visited and mentioned device is different not Eureka forbes machine. On 7th Dec 2025, i initiated grievance cell complaint in eureka...

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I am having Eureka Forbe's Dr Aqua Guard water purifier. I have AMC with them. I lodged a complaint for this purifier with the Customer Care of Eureka Forbes, on 19.11.2025. Since the complaint was not attended, I called Customer Care every day. The complaint was escalated every day, but complaint has not been attended till today, ie, 10.12.2025.
I sent e-mails to the Compliance officer & the CEO of Eureka forbes company, but still...

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Address: HBR Layout Bangalore

I had purchased a 2 year service contract (Gold AMC ID:[protected] from Eureka forbes on[protected] for my subject machine, which is expiring on[protected]. The water filter stopped working on[protected]. On registering a complaint, a techician by name Kiran (Bangalore) came to attend the complaint. He said that the filter is not working and has to be replaced and the same will be on chargeable basis. He quoted a sum of Rs. 4000.00...

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Address: Gurgaon

I have an AMC for my water-purifier and its service was scheduled for 27-Oct-25, however, nobody has attended to the request so far. My family might be drinking impure water just because of this delay. Who is responsible for the long-term impact on mine and my family's health.

I need -
1. Immediate attention so that my water purifier is serviced at the earliest.
2. One-month extension of the AMC...

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I’ve been trying to contact the local customer care executive to repair my water purifier in Thiruvanthapuram since 3 weeks. But they staff is gaslighting me and delaying the service inspite of the fact that I have a relevant servicing AMC. Please help!...

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After the filter was replaced, there was an issue with the water heating up. when the service technician came he changed one of the filters again for what ever reason. it did not look like a new one and now the water tastes salty. i called for service and the tech did not check anything. just checked the tds and told this is the best they can do. for 1 year before the service the water tasted good and now all of a sudden it is bad. if i call...

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Address: B10/173, rohini sector 3, rohini 110085

Hi,
I purchased a RO water purifier from aqua guard and got installed.
After 1 week of installation I am continuously raising complaints for replacement/upgrade/refund of the product as the water coming out has smell and taste is sour.
The RO people keep sending technicians and they were also saying there is fault is machine which need replacement
So after many followups the head technician visited my house...

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Hi,

I am writing to raise my concern where I had bought their water purifier worth 20K. First machine was faulty, got replaced. Replacement was also faulty, which was taken away as well.

Now they have taken machine and also my money. As per their sales and service people, they have a policy of no refund.

How more pathetic can someone be....

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Dear Team,

This is an escalation you cannot ignore.

Your agent Jaipal Rawat has defrauded me. I paid for the AMC, and since then, there has been zero accountability, zero response, and zero action on the replacement of the filter. This is absolutely unacceptable.

What makes this worse is your so-called “service request” process, which has been nothing short of pathetic. Your team calls at...

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Address: Godrej Azure

Website: www.eurekaforbes.com

My complaint CM[protected]. Despite sending several follow-up emails and multiple calls from your sales team, the issue still remains unresolved.

As per your sales team’s confirmation, the payment made for Aquaguard Ritz is to be transferred to Aquaguard Superio. However, even after 5 days, I have not received any confirmation or update on the payment transfer.

Every day, the sales team enquires about...

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