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Eureka Forbes Complaints & Reviews

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Updated: Aug 13, 2026

Complaints 8018

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3598

Good! Eureka Forbes values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Eureka Forbes step up their efforts to fully resolve all complaints 👍

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Eureka Forbes reviews & complaints(8018)

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Address: Regional office, Secunderabad

Website: Eurekaforbes.com

I am facing a severe issue with Eureka Forbes Aquaguard service near Medchal, Secunderabad. Despite having an active Gold AMC, my service booking from July 23rd has been completely neglected. No technician has visited or called. This is a direct breach of contract....

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Address: 113, F Block, Third Street, Anna Nagar East, Chennai 600102

I had a Gold Nova machine till 2003. It went out of order and it was replaced by AG 200 by franchisee Rasa Care, Chennai 600102..
I am getting reminders to apply for AMC for Gold Nove which was taken back. I have regular AMC continuously for AG 200.
I request not to send reminders for AMC for Gold Nova. Which I don't have.
My customer CODE [protected]
V.Sendil...

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I am writing to formally lodge a complaint regarding the poor service experience and non-fulfillment of the AMC (Annual Maintenance Contract) purchased for our Aquaguard water purifier.

We initially inquired about AMC services, following which your customer care team repeatedly followed up and strongly encouraged us to purchase an AMC. We were specifically informed that the filter replacement would be carried out promptly once...

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Address: Modinagar

I raised a service request on 18 July for my product, which is currently under warranty. The service engineer visited my home and, after inspection, informed me that all filters were damaged and needed replacement. He initially quoted a cost of approximately ₹4, 000 for the replacement. Since the product is under warranty, I asked why I would be charged for the replacement. The service engineer stated that the product was not under warranty...

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Address: B1/B2, 701, 7th Floor, Marathon Innova, Off. Ganpatrao Kadam Marg, Lower Parel (West), Mumbai, Maharashtra – 400013

I am writing to escalate an unresolved service issue CM[protected] that has remained unaddressed despite prior contact with your customer care and grievance officer, and which I have now also taken to the Consumer Forum (Ref: 9781424).

Background:
I purchased a 2-year AMC for my water purifier only 3 months ago. The unit has since failed, and my experience with your service team has been as follows:

1st...

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Address: Flat 961, Kohinoor City Phase-1, Kurla West, Mumbai-400070

References: Mobile : [protected] - Escalation – Non‑Compliance with Mandatory Candle Replacement Service under Gold AMC
WO‑120726‑79190645 dated 12‑Jul‑2026
SR No. CM‑120726‑75105841 dated 12‑Jul‑2026
SR No. CM‑140726‑75260240 dated 14‑Jul‑2026
WO‑140726‑79287567 dated 15‑Jul‑2026
SR No. CM‑160726‑75331528 dated 16‑Jul‑2026
Dear Customer Support Team, br...

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I have placed an order Eureka Forbes compact 700W Red & Black Powerful Suction & Blower Handheld Vacuum Cleaner on 4th of July through Moglix and received the product on 10th of July. After unboxing the product, I found that the handle of vacuum cleaner as well as the blower nozzle is broken. Immediately I have raised my concern on Moglix but didn't received any positive response till date....

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Sub : Inordinate delay in Delivery of Eureka Forbes Wet & Dry Armor Vacuum
Cleaner
Ref : 1)My online order id#AAR1KA6B72967331 dated 11 June 2026
2)My email dt. 16th June 2026 to [protected]@eurekaforbes.com
3)My email dt.18th June 2026 To:
4)My email dt.25th June 2026 to
5)Ticket Id :80423569; Order id: AAR1KA6B72967331
I am A.Viswanathan, Retd PA from a Defence Production Unit(Heavy...

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Address: PUSHKAR APARTMENT, CHANDAN SINGH, FLAT NO 4A, 3RD FLOOR, JYANGRA INDIRAPALLY, NEAR ADARSHA VIDYALAYA HIGH SCHOOL, KOLKATA, WEST BENGAL-700059

Dear Sir/Madam,

I am very disappointed with the service provided for my Aquaguard water purifier.

My purifier stopped dispensing water, so I registered a service request. After inspection, the technician informed me that the filter is damaged and needs replacement at an approximate cost of ₹5, 500.

However, my purifier is under a valid AMC. The last AMC renewal date was 10.12.2025, and approximately...

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Address: Pune

Dear Eureka Forbes Customer Care Team/ Grievance Officer(Anu Kotian),

I am writing to formally escalate a serious and ongoing failure in service delivery against my active Platinum AMC contract, purchased on 28-May-2026.

Despite repeated scheduling attempts and multiple calls to customer service, I have not received a single completed service visit. The timeline of failures is as follows:
• Multiple...

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"I purchased an AMC (Platinum Plan) for my Aquaguard Delight NXT Lite RO on 19 May 2026 after speaking with a Eureka Forbes representative. Before purchasing, I was clearly told that all required repairs and parts would be covered under the AMC and that I would not have to pay any additional charges.
However, when the technician visited, I was informed that certain parts were not covered and that I would need to pay extra. This was...

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I had purchased the water filter from Eureka Forbes official website. I requested the return and full refund of my product (Model: Aquaguard Enrich Crest UV 2X). Tried to register a severe complaint regarding the unacceptable level of service I have experienced.
Since my purchase, I have faced the following persistent issues:
Unacceptable Delays & Poor Scheduling: Technicians continuously reschedule visits at their own convenience,...

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Address: G 1 AMEYCOOPER COLONY, SADAR BAZAR

Since last one week I have been trying to request technician visit services to resolve the issue for ROBO VAC N MOP PRO. complaint was REGISTERED VIDE SERVICE REQUEST CA[protected] dated 22 MAY 2026. THE SERVICE REQUEST WAS CLOSED WITHOUT ATTENDING THE REQUEST. Once again service request for technician visit was registered and the last registered service request is CM[protected] dated 25 May 2026....

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I would like to raise a serious concern regarding my Service Request No. CM[protected].

It has been more than a month since the product was picked up with the assurance that it would be sent to the Delhi Service Center. However, till date, it has not even reached the service center. There has been no proper communication or update from your team, which is highly disappointing.

The product has already failed...

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Dear Sir/Madam,

I raised a service request on 27/03/2026, however even after 45 days, no technician has visited my house and attended to my complaint.

I have escalated the issue several times but still nobody has attended to my service request.

I am unable to use the water softener from the last two months because of your team's incompetency.

Kindly send in your technician immediately.br...

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Website: www.eurekaforbes.com

I have been a long term customer of Eureka Forbes .

Last four days water leakage has been observed and we complain about it through call. The person visited and was informed that the problem is in the iron filter/sedimentation filter. As I was in the office, he called me and informed me that he repaired now and iron filter will be changed the next day and he had done his work and sent me the satisfaction code. After coming...

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Address: BLOCK NO. D1/201, ADITYA BIRLA TOWNSHIP, AT+PO-LAPANGA; DIST -SAMBALPUR, ODISHA, 768212

Complain registered on[protected] with complain no: cm[protected] and was not attended yet, again a new complain was registered with complain no.: cm[protected] and job assigned to mr. Bijay verma who have yet not attended the issue.
I have amc - ca[protected].

Requesting to resolve the issue asap....

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Dear Sir,
We have purchased the RO this year in March26. On 18th April26, it has created " NO WATER" problem. We filed a service complaint no CM[protected]. The status of the complaint is still " Professional Assigned ".

Kindly help us to return our full money with the Penalty for customer hassessment....

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Website: www.eurekaforbes.com

?I am writing this to express my extreme dissatisfaction with Eureka Forbes regarding my Aquaguard purchase made on April 4, 2026. This has been a textbook example of how to lose customer trust through misinformation and zero accountability.

?The Timeline of Failure:

?April 5: The product was found defective upon installation by Eureka Forbes' own technician. In my presence, the technician contacted the company...

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Address: A-1/ 26 B, Keshav Puram

Website: aquaguardindia.com

Dear Team,

I purchased an Aquaguard RO system on 17 March 2026. The product functioned properly only for the first 2–3 days. After that, it started malfunctioning.

Currently, the machine is not fetching water properly. We have to repeatedly switch it off and on to make it work. Even then, we have to constantly monitor it to ensure that it draws water from the supply, otherwise there is a risk of the motor...

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