Aquafina — The weird smell

5 Reviews
Manns Harbor Nc. 27953, United States
 Donna Walston
To Whom it may concern. My name is Donna Walston. I always stand by a product 100% when I believe in it. I have been enjoying your water product for many years. I am diabetic, and have to drink water in my diet to help me maintain my disease. Every week I purchase two 32 bottles ( cases) a week. This week I purchased the 2 cases as I always do and was surprised when one of the cases was ruined by a weird smell on the bottle its self and the water. The water was not clean, and truly smelled of swamp, or something like oil. Needless to say I did not drink most of the case because of this. Twenty five of the thirty two bottle's were ruined and I disposed of them.You need to be aware of this in case someone else buys, and expects the perfect quality as I did. This is not the first case I received with this particular smell and taste. If it is ok with your company I would like 2 more cases of water to reimburse me for the dissatisfied, distasteful product.Like I said this is not the first time. Please let me know what this tainted smell and taste were, to ease my mind that I am not poisoned or need to run to the doctor. No symptoms of anything at this time. Yours truly Mrs Donna Walston
Complaint comments  4 Comments     Updated: Share0Tweet0


we experienced the same problem with a case of water from this company. the plastic wrapped case was purchased in Rosenberg Texas last week -- June 8 2013 and is disgusting. I will be changing companies now that I read your post too Ms Watston
Bought a case and every bottle tastes and smells awful. Not only is it frustrating to open a water and take a big drink, only to find it's got a awful off putting flavor and odor. It also scares me of what am I putting into my body? Is it dangerous, or possibly carcinogenic? This is unacceptable especially coming from such a big name. Also while I'm here, the new cheap little lids and bottles are ridiculous!!! If I don't get some answers I will be taking my business elsewhere and making sure to let all know to think twice before purchasing any aquafina products.
The Aquafina water bottles with the blue caps are to thin. The white caps are fine.
we just bought a case of Aquafina from our local store and had the same smell and bad taste. After drinking half the bottle my son got sick. What is the deal with this company and why will they not respond to our emails about this bad taste? NEVER EVER EVER buy a product from them again.

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    Aquafina - The weird smell

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    Manns Harbor Nc. 27953
    United States

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