Aramex Couriers — aramex delivery delayed 45 days + awb [protected] lost parcel

This is to bring to tour notice that i have booked courier to chennai dated 13th july from deira mail room pertaining to awb number [protected].. The courier has not been still delivered. My father in chennai has received a message on july 30th as the parcel was in bangalore and mentioning the he will receive by tom and until now the news about the parcel is lost.. I am getting a bad experience from aramex and very upset with the service levels provided by aramex for delivering a small shipment. Kindly share me the regional in charge contact number and i would like to escalate the case to your higher management.
Venkat
[protected]