Aramex Couriers Customer Care
Aramex International
Customer satisfaction rating: 5%
Submit a Complaint
342
COMPLAINTS

Aramex Couriers Customer Care

Aramex International

TwitterFacebookGoogle+Youtube
Address
Plot 1, Poomagal Street, Ekkaduthangal
Chennai City Corporation
India - 600032
Landmarks:Opp. Deccan Chronicle
Behind Olympia Tech Park

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
54
down
32

Fax:
Fax:
+91 44 2225 3892  

Additional info
Chennai Branch #1:
New Colony, 14th Street, Tamil Nadu, Chennai
Tel: +91 44 4380 8053

Chennai Branch #2:
V.V. Koil Street, Thiruvallisvarar Nagar, 600040, Tamil Nadu
Tel: +91 99 4049 6033

Mumbai - IRO
Unit no. 821, Solitaire Corporate Park, Andheri Ghatkopar Link Road, Chakala, Andheri East, 400093, Maharashtra
Tel: +91 22 3941 9900
Fax: +91 22 2824 8760

Kolkata - CCU
76 C A J Bose Road, Kolkata, 700014,West Bengal
Tel: +91 33 3300 3300

View More Information...

Customer satisfaction rating
5%
Complaints
342
Pending
9
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 01:00 pm
SunClosed

Aramex Couriers related photos (63)

Complaints with pictures are more trusted and informative    View all

Aramex Couriers Complaints & Reviews

Sort by:

Aramex Couriers — not deliverable

 Suresh EA on Nov 15, 2018
Dear Sir/Madam
I have courier using Aramex from Delhi to Oman with tracking number is [protected]

I have provide the correct oman address which has it already delivered courier successfully with my other friends
but for my case has issue with the following issues

14 Nov 2018 07:27 PM Muscat, Oman SMS Sent to Consignee

14 Nov 2018 06:30 PM Muscat, Oman Shipment on Hold
14 Nov 2018 05:11 PM Muscat, Oman Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled

I have provide the correct address to...
Complaint comments  Read comments Complaint category Airlines

Aramex Couriers — delay in delivering

 Bittu88 on Nov 13, 2018
Tracking number - [protected]
Everytime we make a mistake of using aramex courier service, we have to regret for weeks and weeks. Still there is no response, contact, intimation or update from aramex. I was supposed to receive diwali sweets and its 6 days past the sweets are lying with aramex courier service. I wonder if the sweets are still eatable. Last time the same issue took place when my debit card was sent using aramex. The courier person mentioned as delivered and i dint even know where my debit card was for a week. I'm not sure if i should be using social media to make such complaints....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Aramex Couriers — haven't received my product!

 Dope TV on Nov 11, 2018
Sir/madam
[protected]is my tracking number.
I ordered a pair of nike shoes from nike india on 5th of nov. Customs has it cleared.
I've been tracking it since then. It came to india but not even in my state.
They never contacted me but the tracking status says attempted delivery - business is permanently closed / unable to contact customer.
I don't know what to do, who to contact to know what's going on.
Are those people trying to scam me? I don't know.
Please help me get my product safe.
Thank you!...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aramex Couriers — not received courier. [Resolved]

 james rajesh on Nov 9, 2018
Amazon delivery comes through this courier.. Delivery boy called me when i was in out of station. I told him to handover to security guard.

But while checking the tracking history it shows like item delivered to me. But i was out of station at the time.

Till i didn't received the courier..

I tried to get the details from courier boy, but he is not giving proper response...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aramex Couriers — non delivery of courier in time

 8650501853 on Nov 6, 2018
Sir, I bought a Mobile from Amazon and they assured me that delivery will be done on 05 Nov 18 through Aramex couriers but after 02 days they will not delivered my package so far. When i tracked my parcel, they are updated the delivery is attempted no one is available at home which is totally false as I have eagerly waiting for my parcel for last 02 days. The fact is that they neither contact me nor came for delivery. In this regard, I have already complaint their customer care executive. I had already told amazon about this and they have already complaint filed against him, however they told me...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Aramex Couriers — courier not getting delivered

 phanipsk on Nov 6, 2018
My courier consignment number is [protected]. Yesterday I have received sms it is out of delivery. But no one has contacted me on mobile nor not came to the given residential address which is 24/7 available. But today I have contacted customer care number also. Now I have received SMS like
Your SBI Card attempted via ARAMEX Reference #[protected] is undelivered due to office closed / no one home. Status can be tracked thrugh www.aramex.com or call @ 33003300.

Earlier [protected] also returned to the sender like this....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Aramex Couriers — not delivering the product despite kyc update

 Sarvesh Pawar on Oct 22, 2018
I have ordered a dress worth 5000 from china via aramex they asked me to mail a pic of my adhar card, which i did immediately but still it has been more than a week that i haven't received any reply or call from them regarding the clearance. I have been mailing them everyday and have been not getting any reply from them. The adhar card is updated by myself....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Aramex Couriers — la senza shipping from canada

 shevaun10@yahoo.com on Oct 16, 2018
Unable to upload KYC documents for customs clearance via the SMS link provided.

Dear Consignee,
Your shipment under [protected] from La Senza Corporation is on the way to India.
Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) using the Link https://customs.in.aramex.net/kyc/Redirection.aspx?page=i7RLb in order to receive your shipment....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Aramex Couriers — shipment 1780646151 electronic item not delivered to me

 Anilmbamay14 on Sep 26, 2018
My shipment no [protected] has not been delivered to me .I got message that shipment update need kyc document for CBE filing purpose.I need to know the procedure how to upload the kyc documents for indiakyc@aramex.com. please provide me the details how to upload the documents...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Aramex Couriers — shipment 1780646151 not delivered to me

 Anilmbamay14 on Sep 26, 2018
My shipment no [protected] has not been delivered to me.The shipment need kyc document for CBE filing purpose I need the website address to upload kyc documents and the procedure to upload the kyc documents...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Aramex Couriers — regarding delivery

 gokulsingh on Sep 22, 2018
Dear concern,
This is to inform you that my consignment has to deliver on 20 of sep but till 21 it has not to be delivered. I called your delivery boy which contact no is [protected] but that guy told me that he is coming. I waited a lot for him but he did not come. He is very irrisponsible person. My awb no is.[protected]. As i was going to out of station on 21st september night. So i requested to the executive but did not get the positive response. As per the delivery time it should be delivered on 20 september but till 21st it did not deliver....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Aramex Couriers — poor delivery service

 Pradeepa Nair on Sep 20, 2018
My Visa and passport was couriered on 19/9/2018 from VFS Delhi office and they tagged it under urgent shipment as my travel date to Copenhagen was on 21/9/2018 9:55 am. I am in continuously touch with their call centre, branch office etc, but no one was able to give correct information. Their website since today morning was showing in in transit from Delhi to Chennai. Does it take a whole day and night to get an update on a shipment from Delhi to Chennai? Also there is no proper update from call centre on whereabouts of the shipment. Due this now I have to reschedule the flight and flight company...
Complaint comments  Read comments [1]Complaint category Passport Services

Aramex Couriers — clothing

 Shubhratripathi on Sep 12, 2018
Quality and size related issues quality was not good and wnt a exchange and want my amount back it was 999... Make sure it be solved as soon as possible there were my problems regarding tht top which ordered from the website... It must be returned soon... And these complaints must be checked... And watch to be solved... And i moderately to be responsed...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aramex Couriers — product delivery

 Balaram Kodali on Sep 11, 2018
I am facing for the product I have ordered on Amazon, Especially with this aramex courier

I think they doesn't even know that to call to respective customer mobile number.

Kindly inform the courier guys to deliver properly in the next attempt at least.

My number is [protected] which has be there from long time.
Iam facing this issue from past 2 orders...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aramex Couriers — courier boy not reached at address

 Gaurav9117 on Sep 5, 2018
Courier Reference No. - [protected]

I am receiving daily text from Aramex that my courier has been dispatch for delivery since Monday but today is 3rd day but still courier yet to be received & Text received in Monday evening courier not delivered due to Incomplete/Incorrect Address even without a call.

Yesterday i got a call from courier boy for address confirmation but then again same issue, not received. when i had call him in evening he said i could not deliver due to rain & same text received "courier not delivered due to Incomplete/Incorrect Address"
Complaint comments  Read comments Complaint category Credit Cards

Aramex Couriers — amazon aramex

 Naren.naik on Sep 2, 2018
I too had similar issue. I had ordered a badminton bat through amazon and delivery service was assigned to aramex. I was waiting till late evening yesterday as the status showing out for delivery. Then suddenly at 8 pm received a message saying delivery attempted though i did not receive any call.. Aramex is big liers.. Though given multiple complaint through amazon, there is no action so far......
Complaint comments  Read comments Complaint category Postal & Delivery Services

Aramex Couriers — my sbi card

 Jay Bhagwan on Aug 23, 2018
I am also writing this mail because i have not received my sbi credit card and also i didnt get any phone call or any other thing form shipment but i have get message on my phone you have get your credit card. please resolve it immediately and your company has so much complaint about delivery so please provide shipment number to customer.
this is my number:- +91 [protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Aramex Couriers — I ordered honor 7x through amazon but I received a soap bar

 Sandeep Chamoli on Aug 21, 2018
I received my order on 17th of august through aramex delivery boy, thats why i am writing this to, when i opened my envelope there was no bill inside, no tracking id, no bar-code of amazon i am sure that my parcel is being exchanged by your delivery boy

I spoke to one of your customer care executive & she also accepted that barcode should be there, otherwise it cant get delivered & from that executive i got your mail id.

For your reference i attached a video & photos of opening my parcel & what i received for your reference & proof of cheating by your delivery boy
Complaint comments  Read comments Complaint category Mobile Handsets

Aramex Couriers — packet rejected but they update delivered

 k2ashish on Aug 7, 2018
I have ordered a product worth ₹40000 from amazon india.
Order date - 1 august 2018
Order#[protected]
Shipped with aramex courier with tracking number: [protected]
At first i called amazon customer service thrice after placing order that i want to cancel my order but they told me that they shipped my packet with third party courier so they can't do anything except sending email to the courier partner to stop the delivery.
But on 5 august 2018 a courier boy from aramex called me on phone and i reject that packet and said i can't accept this order please...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Aramex Couriers — non receipt of courier vide docket no. awb 43308613821

 Amarnath Chakravorty on Jul 26, 2018
Please note that the said docket no. Awb [protected] has still not delivered at our destination. Neither the courier man or any other representative of urs courier had contacted me against the said docket.

Its is a sad to note that this sort of service is not expected from your end.

You are requested to arrange to deliver the documents immediately. Or else the same will be intimated to icici bank ltd.

Hope the action will be taken from your end.

Regards
Amarnath chakravorty
[protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Recently Discussed

(11 minutes ago)
Satsang Research Institute
services/fraud
(12 minutes ago)
Monad University
Verification of Certificate
(1 hours 34 minutes ago)
PhonePe
wallet deactivate
(2 hours 8 minutes ago)
GHMC
Street Dogs Problem
(2 hours 12 minutes ago)
GozoCabs
Harassment of my wife and kids

Featured Complaints