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Aramex Couriers Complaints & Reviews

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Updated: Jan 13, 2025
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Aramex Couriers reviews & complaints(969)

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A
ankit9828
from jaipur, Rajasthan
Jan 13, 2025
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Address: shivam apartments, laxmi nagar, niwaru road, jhotwara, jaipur,rajasthan,302012

I have submitted multiple id proofs like Aadhar, pan card but it keeps saying rejected. but when i ordred product at that time i put address of jaipur house, and address in my addhar card is of my village, but for the address i have attached electricity bill is in the name of my mother. so pls help me in geeting my parcel
Aramex Couriers customer support has been notified about the posted complaint.
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    V
    Varun7254
    from Ludhiana, Punjab
    Sep 13, 2024
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    urgent: non-delivery of courier, lack of tracking updates, and unresponsive service

    Address: [email protected]

    Dear Aramex Customer Service Team,

    I hope this message finds you well. I am writing to bring to your urgent attention the non-delivery of my courier, which has been significantly delayed. Additionally, I have been unable to track the status of my shipment, as no updates have been shown since September 5, 2024.

    Despite my best efforts, I have contacted the courier shop person, India Customer Care, and Australia...
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    P
    Pratikpatel_94
    Sep 11, 2024
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    My courier yet not deliver to detination location.

    I had done courier through Aramex courier on 2nd Saptember 2024 Kuwait to Ahmedabad-India with tracking no [protected]. After shipment reached Mumbai-India then they change tracking no [protected] and from 8th Saptember 2024 there is not delivery update. I have still not received my shipment to destination location at Ahmedabad-India....
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    Pratikpatel_94
    Sep 11, 2024
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    Package delivery taking too long time.

    I have done courier on 2nd saptember from Kuwait to Ahmedabad-India with tracking no [protected], it's reached Mumbai-India and then they change tracking no to [protected]. It has been more than 10 days and since I had not get delivery. There were important documents which were required urgently but Aramex is failed to delivering. Please do need full for same and urgent as early as possible....
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    A
    Akshitij
    from New Delhi, Delhi
    Sep 6, 2024
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    Your KYC Uploaded Document has been rejected due to "Delivery Address does not match with provided KYC. Please share KYC Document

    Address: 1208 - 1211, 12th Floor,Devika Towers, 6 - Nehru Place,New Delhi – 110019

    I ordered something for a friend who lives in another city, however the address is in the name of his roommate and the KYC is being rejected even after uploading documents....
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    S
    Shaikh Mohammad Samir
    Aug 11, 2024
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    Kyc Rejected due to

    My order id is - [protected]
    I m fillup all details but I facing a kyc failed issue plzz resolved it....
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    Y
    Yassie Lat
    Apr 9, 2024
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    I have complain to the driver of ARAMEX regarding my parcel reschedule without informing me

    Address: villa 58 jimi qatara

    Hi Good day, i have to complain regarding my parcel was not deliver on time, I am expecting to deliver today, but the driver was reschedule without informing me, , his was number [protected], he did not response my calls, please do something....
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    P
    paartha27
    Feb 23, 2024
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    False Rejection of rent agreement as a valid KYC Proof

    Address: Dubai, Building and Warehouse No. 3, Um Rammool, United Arab Emirates

    One of my closest friend sent me some NIKE products as a gift for my birthday, to my Mumbai address where i live as a tenant. I provided my rent agreement as a proof which had me as a licensee in the apartment and the address matches with the delivery address. In spite of that, the KYC was rejected. My shipment number is [protected]. I can re upload the rent agreement if the need be, it clearly states my address with my name. Kindly resolve...
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    A
    Ashna640
    from Bengaluru, Karnataka
    Jan 27, 2024
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    Nike courier

    Website: Aramex

    I have ordered shoes from Nike. Aramex is handling the delivery obligation.
    For my product to get delivered they need my document for KYC. The delivery address of my order is different from the address on my adhar card or pan card . I have given my employee id card as proof of my delivery address as per their mentioned requisites. However, Aramex has rejected these KYC documents multiple times (to be Precise four times)....
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    S
    saurabh0707
    Dec 23, 2023
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    Product Stuck with Customs due to KYC

    My order from Nike is stuck with customs because its KYC could not be cleared. I submitted the KYC twice but it keeps getting rejected. I attached the rent agreement as KYC doc. It's duly signed and notarised. I've also attached authorisation letter. Please help me in getting unblocked....
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    M
    Magdalena@5
    Nov 27, 2023
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    Delays in delivery, Lack of information

    Address: Nizwa, Hay Thurath, flat 2

    I have been using Aramex for some time now and there have always been problems with delivery to Nizwa, Oman where I live.
    The couriers are unresponsive and unreliable. Customer service is impossible to reach. They only provide a chat box which doesn't even answer sometimes. The couriers are sometimes rude.
    My last delivery has been sitting in Muscat for days now and no one has updated me....
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    A
    Ahanna
    from Sonipat, Haryana
    Nov 2, 2023
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    KYC Issue Delaying My Nike Order

    Website: Aaramex

    I'm writing to urgently address a KYC problem that is causing significant delays in the delivery of my recent Nike order. The rejection reason stated is "Delivery Address does not match with provided KYC." Despite submitting the required KYC documents promptly and in the correct format, I've received multiple rejection messages. This ongoing issue is both frustrating and time-consuming, as I've resubmitted my documents multiple times per...
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    A
    Andutt
    Oct 29, 2023
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    Case 21984595 nike order kyc pending

    I've been attempting to obtain a response to several emails concerning the status of my KYC application for case 21984595. My id proof didn't have my delivery address, but i provided my rent agreement for the delivery address. I have ordered from nike previously as well with same address and provided the same docs to aramex and was able to get my delivery. This time even though i have provided the same docs after [protected]@aramex.com asked...
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    A
    Ankitbp
    from Mangalore, Karnataka
    Oct 7, 2023
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    Kyc rejected over and over again

    Hey, I have purchased nike shoes and upon being asked for kyc verification i have uploaded my aadhar card and my driver’s license and my current residence where I’m living is a rented place in mangalore as im a student here of which i have uploaded the rent agreement and electricity bill but i keep getting the text that my kyc is rejected. Please help me, I dont know what else to do???...
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    S
    Sneha Pujari
    Sep 16, 2023
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    KYC rejected due to address mismatching on workplace delivery

    Hi Union bank of India 👋🏽 Your shipment [protected] from Kendo Brands is on its way to India but cannot be cleared from customs because previously shared KYC is rejected due to: Consignee name and delivery address does not match with provided KYC. Please share IEC and GSTIN copy in consignee name and address.. Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable))...
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    S
    Sneha Pujari
    Sep 16, 2023
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    Kyc is being rejected because of my consignment name is different from my kyc doc

    I want to clear that my product in name of sneha pujari (union bank of India is the place where I’m working so there is no supporting documents I can provide I only have my office id card my name mentioned in it as sneha pujari is working with union bank of India .this is my humble resquest to accept my kyc .
    I m sharing my order details where you can clearly see my name is sneha pujari & my address is union bank of India ( so all...
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    V
    Vamsriya
    Aug 12, 2023
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    Package delivered to wrong address

    My package should be delivered to Tirupati- Andhra Pradesh but it was delivered to Hyderabad- Telangana. The package contains baby formula which is important for my baby.

    This is not at all appreciated by the delivery agents. I need update on this.

    Order details:

    Tracking ID/ Customer Reference Number: [protected]

    Reference Number: X42740927...
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    M
    manisha17
    Jul 30, 2023
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    Aramex Couriers Not delivering my order from Nike.com

    I ordered stuff from nike.com, they sent my order via Aramex Couriers. I'm getting a message everyday that they wan my KYC information to deliver it to my address. I have provided the info multiple times and they outright reject it everytime, saying the address don't match. My Adhaar card address is not matching with delivery address that is why i provided rent agreement and bank statement. Their customer support doesn't answer at all. My...
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    A
    Akash_Thakur
    Jul 25, 2023
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    Kyc documents getting rejecting everytime

    I have ordered shoes from nike.com I have given different delivery address as at my kyc documents address there is no courier facilities available. I have uploaded all the documents of the delivery address to get it verified but its is getting rejected everytime. I have submitted the complaint at aramex also but they have responded its been more then 7 days. They are just sending links to do kyc....
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    L
    Lalitha .A
    from Mysore, Karnataka
    Jul 2, 2023
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    Nike merchandise

    Website: Nike

    How do I solve the Aramex KYC problem with an ID on a different address shipping with another address as I live in a pg .i would like to request u help me with this problem or provide alternative solution....
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