Aramex Couriers Complaints & Reviews

Hi. My billing address is temporary and my id proof is having slightly different address..therefore my kyc is denied.please guide me what should I do?

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Address: NOIDA

The KYC details of the address are being submitted but Aramex is refusing to accept them. The address and the KYC document are the same.

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Address: Patna, East Sikkim, Sikkim

I just updated my KYC document and I made a mistake but I happened to upload the same. My delivery address is different than that of the uploaded document. So how can I resolve this problem. Please reach out to me as soon as possible to solve it at the earliest.

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Address: Pietermarizburg, KwaZulu-Natal

My parcel has been out on delivery for two days now, and I still haven't received it. I called the office in pietermarizburg branch the women didn't have some time to listen to what I was saying. The truck driver didn't even try to contact me I need my parcel and I'm confused what to do

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I have ordered an item from nike.com with tracking number [[protected]] and i have been asked to upload my kyc document through sms and mail. I have uploaded my kyc but has always been rejected everytime i submitted. And i have been receiving messages that i have to upload my kyc to clear my order. . What should be done in this case? Please resolve

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Hi Team,

I have ordered a shoe from nike (shipment no. [protected]) and it’s been hold by aramex. I have been asked for KYC documents and I have provided all the requested documents (i.e. aadhar card (front & back), pan card, current rent agreement and electricity bill) multiple times and even dropped them an email with the same documents but still they aren’t clearing my courier.
Could you please look into this issue and get it resolved so that I could get my courier.

Thanks,
Shubham

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I have submitted my kyc details but due to the address mismatch it’s been rejected, then I have uploaded my college ID card for the kyc verification but still it is getting rejected and I don’t know the reason, customer service interaction is not good.

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Hello Sir,
My KYC Uploaded Document has been rejected due to "Consignee name does not match with provided KYC documents .” This issue occurred because The Account was created with my nick name and automatically the order got placed with that name, now the problem is that my every Document is Named With My official name and I can't do anything regarding this cause no updation is possible in my documents as it's not an easy task to...

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Hello Sir,
My KYC Uploaded Document has been rejected due to "Consignee name does not match with provided KYC documents .” This issue occurred because The Account was created with my nick name and automatically the order got placed with that name, now the problem is that my every Document is Named With My official name and I can't do anything regarding my identification name cause no updation is possible in my documents as it's not an easy task to do for such purpose, my shipment details are as follows [protected]
Kindly provide solution and pls clear my customs as i have uploaded my documents and gave completed the process, it's not good to hold the consignment on the basis of some name mismatch though I'm providing my authentication in your several given forms.
Kindly look into this matter and pls help me

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Address: 3, Model Town 3rd Main Road, K-31/33

I have been constantly uploading all my KYC documents and they keep being rejected. I don't understand what am I doing wrong. Kindly fix this issue so that I can get my product delivered timely. I have already paid for the product.

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Being an Army Brat, we keep shifting every 3 years to a new location and we have recently shifted to our current address Kharagpur(West Bengal) because of which my KYC docs address is not going to match with the shipping address. I have the gas refill receipt as address proof for the shipment address but it's in my dad's name as I am staying with my mom and dad at the current address. You can cross-check my dad's name on my Aadhar card and PAN card for validation. Even after submitting the gas receipt in my dad's name as supplementary proof, they rejected the KYC for the HAWB bill no. [protected].
Please help

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I ordered Nike shoes on 10 June, 2022. My KYC submission request keeps getting rejected and the email shows "Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address". I am a college student and I live on campus. The delivery address I have given is also of the campus I live in. But this address does not match with my PAN or Aadhar Card. As instruction given in the mail of "Aramex KYC Submition Request" I have submitted the College ID and Hostel fee receipt as well and the address on the college ID is same as the delivery address. Please resolve this issue. Thanx in advance

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I have ordered shoes from nike and it has asked me fro kyc documents i gave uploadwd both adhar card and pan card, but it always says invalid format or file not opening, what to do.

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Address: c2/62 kamla nagar, bye pass road

This is regarding kyc documentation that was to be done for my nike order that i placed on May 14 2022. Order number is: Nike.com #G[protected]

I got an email to put in my aadhar card and other address verification document.
The order is placed under my name but it was a gift for a friends birthday who lives in another city as a tenant, so i put in their address as delivery address.

Since the order is under my name, i put in my aadhar card picture and pan card pictures as a proof and as asked (by aramex) i put in address proof of the delivery address too (an electricity bill).
As the delivery address is different from aadhar card. Ive put rent agreement and electricity bill of the delivery address.

In tracking it still shows the identification is pending and i can't open the link again. As it says ' no url is found'. Please let me know what is to be done. My parcel is paid for.

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Never got a refund despite following up many many times over phone and email.

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Hello sir, i have ordered supplements from usa to India . I have uploaded my KYC documents (aadhar+driving licence )twice and they still got rejected showing "invalid identy proof".
The adress door number, area, pin code are exactly same, only there is slight diffrence in the way adress is mentioned .Please look into this issue and resolve it as soon as possible.
Shipment code: [protected]

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I placed an order, which is stuck in the customs for past few weeks as my address doesnt matches to the kyc document, where there is very minor difference, for which I submitted a supporting document of a electricity bill which is in my fathers name where the address matches to the address given for the delivery they rejected that also, after which i submitted another supporting document of a hotel stay receipt where my address matches to the delivery address that is also rejected.

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Address: Flat 3 ,954,hi-tech colony building, Hi-tech colony bacheli

I have ordered a shoe from nike Singapore and now it's stucked at banglore airport . And it's there for more than 2 Days. I tried to connect with Aramex customer support and they ignore/refuse to help. They sent me an email with KYC submission request link but it's not working. Kindly Help.

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Address: Aramex, warehouse, ghala, oman.

My order is not delivered at correct date, delivery status updated as delivered but parcel is not received by the receiver, updated fake status, Aramex oman, told that it will take two day to deliver, Delivery date given to me is 7th june 2022, 8th june 2022 but it takes two to three days delay, it takes 10 days to deliver, I can't expect this from Aramex, feeling sad, sorry to say this, feeling about about Aramex... I sent a parcel to muscat.

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Jun 09, 2022

Updated by pradeepa krishna 1996 Sorry to say this, it gives bad opinion about Aramex.Plz take a step to deliver by tomorrow... Actually it is birthday gift, it going to deliver 10 days after birthday..already the receiver birthday is over. Thank you. ...

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Address: Aswini colony,West marredpally, secunderabad, Opposite geetanjali Olympiad school, Opposite geetanjali Olympiad school

I order from Nike and after a few days I got a message from aramex about kyc submission and after the submission of my kyc documents I don't know why they are asking me to send it again and again I have already sent them the aadhar card front, aadhar card back, pancard, lpg recepiet, electricity bill ...pls help me someone the shoes is of 15000

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Aramex Couriers Complaints & Reviews

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Aramex Couriers reviews & complaints page 11

KYC denied

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Shipment stuck at customs

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Incorrect KYC data upload

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Parcel Delivery

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Shipment not cleared

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Kyc failure even after submitting all requested documents

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Kyc verification

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Kyc rejected due to name mismatch

KYC rejected and still Pending

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Know your customer documents

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KYC address mismatch issue

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Issue with Custom Clearance

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Invalid format, file not opening

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HAWB bill no. 34232462655

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Courier delayed and cancelled

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Invalid identity proof document

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Kyc Doc doesnt matches to the delivery Address

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Asking to resend the KYC link

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Not delivered in correct date

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KYC problem....nikeee

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