Aramex Couriers Complaints & Reviews

Waiting on a delivery for 8 days!! Staff incompetent and dropping calls!! Is this a hoax?? Please deliver

Dear sir/madam

I am Murthy BS working as First Division Assistant in Karnataka State Department of Agriculture, Tumkur (State Government Employee) My Shipment No. [protected] & [protected] from iherb.com are due for customs clearance after repeated submission of KYC documents
The Adress in my KYC documents Aadhar Card, Pan Card, Passport, Driving Licence etc., is a remote village which is my native place and permanent adress but the couriers will not reach there. So i have attached my department Employee ID Card (government employee ID Card) that is same as my shipping adress
Still KYC documents get rejected every time after repeated submission
There is no response from Aramex they are not trying to resolve my issue
My humble request with you is to please resolve the issue at the earliest as the shipment is Health Suppliment precribed by doctor to treat ADHD of my Son Urgent requirement

With Regards,
Thank You,

Murthy BS
First Division Assistant
O/o The Joint Director of Agriculture
Tumkur

Hello, i was expecting my order to come.
Before i was seeing there's delivery coming but i think it's not for me.
Because i recieved no call and security didn't call me for receiving.

Before i get call by admin that my order will come by today?
I expect it a lot because the order i placed was meant to be for somebody birthday.
I hope today you can really make it.
Thank you

I have delivery today n 11/1/2022 in morning at 7:47 have 1 guy call me for delivery and I ask him what time delivery will come, he tell me 11am
And 9:12 am have 1 guy call me he say I have delivery did I’m here in location and he should to me and tell me my location tomorrow not today and he cut the call

+[protected] This is the number for delivery guy please update me

I am extremely disappointed with service’s of Aramex couriers. Despite of sending so many emails they are unable to update status of my international shipment. The entire staff of Aramex couriers have been sleeping over my shipment. I need the courier without any further delay else I will do a police complaint

Regards
Usha Raichandani
Ph - [protected]

I've ordered on the 30/12/21.
The goods were out for delivery on the 31st December. Still waiting.
Delivery date keeps getting changed.
Can't contact a human being to speak to regarding this.
Pathetic service

Undelivered cheque as scheduled. Toll free all computer generated no one attending urgent needs of client. Someone called for delivery but refused to help and come in hime address. Considering it was Aramex that didn’t deliver the item in specified time and date. The given address for delivery was work place on the date that Aramex didn’t come.
It was upsetting and full of tension experience as the cheque urgently required for my daughter school fees.
Suggesting for friendly customer service from Aramex.

Shipment [protected] custom delay Clearance why..?
KYC document validated successfully -- Dear Consignee,
Your government issued KNOW YOUR CUSTOMER document is Validated Successfully, and Stored in a secured database of KYC documents at Aramex.
Thank you, Aramex Team...

Dear Sirs,

Happy New Year!

This is in reference to the captioned, please note that I had submitted a parcel (clothes etc) in Riyadh for delivery to Jaipur, India on 25th December 2022 with the tracking number [protected]. I have also submitted the list of items that are sent along with the ID of my relative as well. The parcel has not yet reached my relative and are held at customs in New Delhi for which I do not know the reason. I have also been chasing the local office without any help.

Kindly check and advise as to how soon my relative will receive the parcel.

Thank you for your cooperation.

Best Regards,

Tariq Mujahid
009 [protected]

Hello, I have a shipment in Aramex they rejected my KYC because I have a different address in my ids! and I ordered on my office address I try to contact support they are just misleading you there is no support. I have provided all the possible documents like my ids GST bills. address verification consing letters! every possible documents! nothing is left now still they are not helping me with my shipment! It's been 15 days! don't use this company worst company I have ever used in my life.

3 day not id network updated IND why???

Dear Sir/Madam,

Your KYC Uploaded Document has been rejected due to "Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address."

We are in receipt of a shipment consigned to you vide our HAWB bill no. [protected] for which we require the KYC documents and Clearance Authorization.

I have already submitted my kya details and the rental agreement as well as the electricity bill and it still keeps getting rejected.
[protected]@gmail.com

Dear Consignee,
Your provided KYC is rejected due to Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address. for Your shipment [protected] from Sinotrans e-commerce Co., Ltd .
Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) using the Link https://customs.in.aramex.net/kyc/Redirection.aspx?page=y4F2P in order to receive your shipment.
Thank you, Aramex Team

Please avoid Aramex

I had ordered a package from Amazon. The number is [protected]. From 21Dec21 the item is showing up at Bangalore airport. In spite of repeated mails to Aramex there has been no reply from Aramex with regards to the consignment.
Please update me with the status.

My kyc docments keep rejecting beause of address I ordered on my office ware house! but the address is not matching in my ids. i try to give my ware house owner ids gst and bill! for address verification still its rejecting! beasuse they want same name on ids with same address in ids! like seriously? even there is no customer support! they will not help you at all! the worst courier i have ever used

Awb no [protected]
awb no [protected].

Shipment reached @ vietnam on 0 8th dec 2021 but till date not yet delivered to c/nee

It been a month now and I haven't received my order while I paid for customs two weeks after I ordered. My tracking number is [protected].

I receive messages from Aramex to upload kyc documents but it gets rejected because my shipping address does not match the address on the document because this was a gift pls help

For my order ID- [protected] i have been uploading my election card as kyc document but still its getting rejected. I have been trying to contact the aramax team from past 1 weeks but still no reply… kindly guide us as to what needs to be done as payment for the parcel has been made and there is no solution for the adress proof… please note that the adress in the election card and the address provided is the same with the same pincode so please clear my KYC document at the earliest