Aramex Couriers Complaints & Reviews

Hi Team,

My order id is [protected] and it initially required me to submit my KYC documents attaching the address proof. I attached my aadhar and pan details and since my shipping address was different I provided the LPG connection receipt with my address along with my house rental agreement matching my current house address. I’m still getting the error message that the shipping address is not matching. Requesting you to...

I ordered Nike shoes. I got the email from Aramex for KYC completion. I did it two times: first with Aadhar and the second one with Passport. But still no resolution.

Same KYC failure email popping up.

My Address is the same as my Passport and Aadhar, it's just that I've added a landmark to my house while ordering from the Nike app....

Aramex Couriers — I have received a call to upload my KYC documents. But I haven't received any link to upload these documents. I have filed a complaint in Aramex Site as well and still No reply.

Please help....

My Tracking Number: [protected]
was showing "Invalid Identity proof document" & "Shipment Held for Customs Clearance - Customer Documents Required (KYC)"
I responded to their mail and uploaded my Adhaar Card Front and back, also my Pan card. and my front page of SBI Passbook. but still the Tracking Number was updated as "Invalid Identity proof document". I now don't know what to do, i submitted a request to at their webpage "reference...

I have got a package shipped for someone who has recently relocated to Punjab from Haryana, living in company accommodation so cannot provide any proof other than offer letter and restaurant bills, but these documents are also being rejected again and again and Aramex is not even responding to complaints just closes it without even contacting me....

This is nithin here. I am currently staying in saudi arabia.
I planned to get my baby's clothes from bangalore through aramex courier service in the start of october.
They picked the shipment from bangalore and then after few days they said they would need
Consignee id as it is stuck in customs. I provided the id proof but later they said they cannot process it
And the item will be returned to the shipper.br...

My Aadhar card has my home address but I am posted at diff district so along with my Aadhar .. I uploaded my appointment letter as address prof but still it’s getting rejected .. now wut am I suppose to upload .. HAWB bill no. [protected] .. if it’s not getting accepted please return so that I can reorder your it or get my refund...

I do not live at the address on my id and have just turned 18 and do not pay any electricity bills either. My mother does not use her maiden name (which is in the passport) to pay any bills either....

I have ordered shoes from Nike and after the product was shipped I got a message from aramex that it has been shipped and I have to do my KYC which I did. I am currently staying at Kolkata due to my work reasons and my permanent address is different than my current address hence I uploaded the rent agreement along with the Aadhar and PAN Card but they rejected it. Aramex customer service is very poor and do not reply to the complaints. Please...

I have received a call to upload my kyc documents. But i haven't received any link to upload these documents....

I have Ordered Shoes from Nike website, while ordering I have entered my name different as compared to my KYC. So now getting message from Aramex that KYC not successful as because of Consignee name does not match with provided KYC.

Please help me to get my product
[protected]...

I have ordered shoes from Nike. As a part of custom clearance I have tried submitting multiple documents of present address as delivery address differs than KYC but it keeps rejecting all the time. I contacted customer support but no response from them. Its frustrating as I am not sure reason for rejection and no support to make the process smooth....

My order is stuck for custom clearance as i order a product in friends short name and my kyc is rejected because of different name in the order what should i do now. As i dont know that will cause a problem...

I have ordered a pair of shoes
from Nike.com a week ago.
Aramex is still not processing my order and rejected my KYC details. It is so frustrating as they don’t give proper details as to what has to be done.
Been mailing them everyday with the details and everything!
Please help.

My HAWB bill no. is [protected]...

My order from Nike needs custom clearance for which I have uploaded necessary documents multiple and yet the KYC keeps getting rejected. I would want to know if there is something I can do from my end. If not, I want the company to act on this on an immediate basis....

Someone sent a gift containing shoes for me through aramex, my kyc does not match the delivery address as I am living elsewhere now. Shipment ID : [protected]...

Hi, i have ordered a shoe from nike and it’s stuck for clearance as the KYC document submitted does not match the address given. And don’t have any documents that matches the address as im staying away from there. I have already left a complaint on aramex site but there is no response from there. Please kindly take necessary steps as i need the product asap...

I have ordered a shoe from nike. Its not getting clearance from customs as i have no documents that matches the address as i have been staying in a different place . I have emailed a complaint on aramex site 2 days back and there is no response....

Origin of the product: kwai chung estate, hongkong. Destination:SIKKIM, INDIA.
Consignee address is development area opposite manan bhawan. Phone number [protected]. Pickup address: kwai chung estate, hongkong. Nature of goods is 2 nike airforce 1. I order shoes from nike worth 18k and now they are asking me to upload my KYC. My delivery address and kyc address if different so i uploaded my electricity bill. The problem is there...

My name is Tashila bhutia.
Origin of the parcel:Hongkong
Destination of the parcel: Sikkim, INDIA
My delivery address is DEVELOPMENT AREA, OPPOSITE MANAN BHAWAN, GANGTOK/SIKKIM, INDIA
Phone number is [protected]
Country code: +91
Area code: 737101
Pickup address:Kwai chung estate, hongkong
Nature of goods: 2 NIKE AIRFORCE 1

I order shoes from nike worth 18k and now...