Aramex Couriers Complaints & Reviews

My shipment [protected] held for identification proof

Complaint no
document for identity proof [CaseReference:GGN/0721/190]...

This is the third time this company is over charging me for customs and sending me fake bills . They are showing more than actual value of my product . I ordered an item which cost 7.5k inr and now they sent me a custom invoice of 4.45k which is more than 42% and this is not the frst time they are doing this. I have no other choice than paying as i need my product . Someone please look into it...

Hello,

This is the third time same thing is happening to me, my package worth is 105$ and its no risky item and aramex sent me an invoice they themselves made and asking me to pay 4.4k as customs duty which is again more than 50% of the product value .
Last two times also same happened with me and they are showing incorrect value for my goods .
This company is looting people with fake customs bills please look...

Good afternoon to All.
Consignee name is not matched with KYC documents because what are Reason?...

I have ordered a product from nike.com on 5th July 2021. I later received an email from Aramex regarding submission of kyc documents for order HAWB bill no.[protected], After trying multiple times and uploading all the necessary kyc documents, my kyc is getting rejected....

I have ordered a product from nike.com on 5 July 2021. After that, i received an email from Aramex regarding submission of kyc documents for order HAWB bill no. [protected] After trying multiple times and uploading all the necessary kyc documents, my kyc is getting rejected. I have also mail them about the problem but didn't get any reply....

I have ordered an item and seller shipped it with my correct name however, when I got the 1st message notification from Aramex, the whole name was changed to some one else "Stephen James". Tracking number [protected]

When I enquired this from seller on this, they reapnded with receipt as my name was correctly sent from seller end.

Now I am getting a horrible and shameless response from their representative as...

Dear sir/madam,

My kyc has been rejected as my delivery address does not match my kyc address. My awb no. Is [protected]. I have sent my rental agreement but it is under my husband's name. Also I had sent you my electricity bill, but you have rejected that also.

Please help....

I have Aramex courier coming from Saudi Arabia - Under air way bill number [protected]
Today 25th Jun 2021, I received message from Aramex to Submit my KYC details which was provided but is rejected asking as the delivery address not matching with my KYC document

At present I am staying in my mother in law's house and the delivery address was given based on the same.

But I cannot provide a KYC in my name...

It is the worst courier i have come across.I have delhivery franchise office at my residential address. i ordered a 3usd cable product from alibaba and paid 11usd for shipping charges.The address i gave there is another centre 40km from my place which is run by company.I am franchise partner of that company.They have hold my shipment and rejecting kyc for address mismatch.I gave them my aadhar, service aggrement with company, GST certificate,...

I ordered a shoe from nike.in . It was gift for someone within the same city. The name does not match kyc doc as it was a gift for someone, so I used my name
Consignment no : [protected]...

I ordered shoes from the official site of nike and they have shipped the product but my package is still at the airport despite uploading my kyc documents again and again on the couriers service's website...

Aramex India has been one of the worst companies to deal with.
The staff are incompetent and does not know how to communicate in a timely manner.
This is the first shipment problem with Aramex. under tracking number[protected]. On 9th of June 2021 I called Customer Service to ask about my consignment which on the website was on hold due to: 'Shipment Held for Customs Clearance - Awaiting Further Details from Customer' at 9th...

I ordered a shoe from nike.in . It was gift for someone within the same city. The delivery address does not match my kyc doc as it was a gift for someone, so I used their address instead.
Consignment no=[protected]...

Hi sir, i am panidam venkata veerababu. my parcel number is [protected]. in tracking shows 'attempted delivery- customer not available'. but I am not receive any call from delivery agent, and also I am in stay that address only. what can I do now. please give me a solution...

I ordered shoes from Nike, and then I got a message to fill the KYC document. yesterday I did that and it shows that it's been submitted. Now today I woke up and I saw that the KYC did not get uploaded as I still was getting my messages from Aramex. So i uploaded my KYC documents again. Still, it has not been updated to the site and i am still getting text about filling the KYC documents. How many times do i need to fill it to get my order?...

Dear Sir/Madam,

Your KYC Uploaded Document has been rejected due to "Documents are not visible. Please upload KYC Documents in consignee name and address."

We are in receipt of a shipment consigned to you vide our HAWB bill no. [protected] for which we require the KYC documents and Clearance Authorization.

All shipments received into India on courier need KYC documents (Government recognized Identity...

Shipment number-[protected]
It's a gift from someone.He used his billing address during purchase .Now I got SMS that it stuck for proper kyc details as delivery address is not same.i tried every supporting document but all rrejected.I stayed with my sister. Now please help me to close the matter....

I have order steering cover frm china my tracking number is [protected] after tracking is showing hold for identity proof but I am not getting any message or link to update my identity proof I don't know what is problem if my number is not updated properly how I come to know pls help my number is [protected]...

I would like to make a strong complaint on the person who deliver my order today he is rude and trying to hold my order which he doesn’t have the authority. My order is from ASOS....